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“Cute Boutique hotel” 4 of 5 bubbles
Review of The Windermere by Mantis

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The Windermere by Mantis
Ranked #11 of 33 Hotels in Port Elizabeth
Certificate of Excellence
Frankfurt, Germany
Level Contributor
224 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Cute Boutique hotel”
4 of 5 bubbles Reviewed September 10, 2012

On our way to our safari we stopped in Port Elizabeth for one night. We had a reservation in the Windermere. The welcoming of the staff was short and we got our room key and that was it. The room, well I call it appartment, was huge. A big living room, a big bedroom and a big bathroom. Very clean and nicely decorated. We had an amazing sleep. The next day we had breakfast, as it was included in our price. We could choose our meal from a menu. the food was very good. The staff friendly and helpful. Parking is at the property they have a small garage, but you always have to ask to open or close the garage door. The hotel is situated in side street next to the main street. It seemed save, but the owner said, she wouldn`t walk around in the night, so we didn`t.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Martin2010187337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    65
    45
    6
    1
    3
See reviews for
22
63
7
11
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cape Town
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 6, 2012

We were lucky enough to buy a voucher for a one-night stay for two on a charity auction (hospice) and spent a few hours in the divine comfort and warmth of this gem of a boutique hotel. I say a 'few' hours because we were in Port Elizabeth on business, working long hours, so our treat at the Windermere wasn't as long as we'd hoped (basically bed and breakfast). We didn't get to truly enjoy where it is situated (rather incongruously among blocks of flats but with a glimpse of the sea one block away), so close to the beach. We'll be back, I'm sure.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mushilele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 31, 2012

We stayed at the Windermere for one night at the start of our garden route journey after flying from Kruger. Rooms are fantastic, very big and clean. The staff were excellent, very helpful and breakfast the next morning was really good quality. Would recommend when staying in Port Elizabeth.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2penniesworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
94 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed April 29, 2012

Stayed here for husbands iron man. Our car broke down on the way, ensuring we would not at all be in time for dinner. The girls waited up for us and served us a late dinner upon a warm welcome and arrival. Excellent service and staff. Great interior overall.

Room Tip: swimming pool is small but well protected for sun baking.
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fabiolaabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
2 reviews
5 of 5 bubbles Reviewed April 27, 2012 via mobile

It was our third stay in The Windermere Hotel and for us it is the one and only choice when coming to P.E. No need to repeat the other guests comments as it is just excellent. The location, the huge rooms, the food and the service, which always exceeds your expectations makes it our place to stay when travelling to P.E. for business. Looking forward to next year when returning to South Africa.
This is one of the very few places where you would love to vote more than 5 stars !
Thanks again
Matthias

Stayed April 2012
Helpful?
Thank Matze-Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
motril
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 30, 2012

We stayed here at the end of our drive on the Garden Route and prior top going into Kruger so we were only here for two nights but the room was so good that it merits a report. The room was huge and beautifully appointed. The whole hotel was really welcoming and friendly staff ensured guest comfort. The only negative point we could raise is that when arriving late at night and not wanting to go out to a restaurant there was no facility for offering any substantial food. I do not see this as a fault as they are simply not set up for that but access to a takeaway delivery might be an additional service to consider.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank theoliversmotril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed January 23, 2012

My partner and I stayed at the Windermere for less than 24 hours. In fact we were only in Port Elizabeth because it was our last stop on the Garden Route. But the hotel was so charming and oasis-like that I had to write a review. Our room (909) was spacious and modern, with a huge, luxurious bathroom, and a balcony overlooking a pretty courtyard. The outdoor lounge area on the ground floor had great magazines to read, and the mini-bar in our room was well-stocked with surprisingly inexpensive beverages. When we arrived (after a long sweltering drive from Knysna and a zip-lining tour through Tstsikamma National Park), I headed straight to the lovely plunge pool, which I had all to myself. The service was also great. When I told the staff that we would have to get up at 4am the next day, they offered to bring us breakfast before then. (I declined but appreciated the offer.) They also kindly helped us to get our car out of their garage at that very early hour. The only problem was the drain in the shower, which seemed a bit clogged. But it really wasn't that big of a deal. A more pressing problem appeared to be the neighborhood around the Windermere. Safety was obviously a concern. One can't simply enter the hotel; one has to buzz in and announce oneself through an intercom. There was also electric fencing around the hotel perimeter, and 2 different staffers warned us not to walk around the neighborhood past 10pm. One more thing: one staff member was unable to recommend a neighborhood restaurant worth checking out, which I thought was a bit odd. After all, asking for restaurant recommendations is pretty standard, and sadly, the restaurant we ended up at was sub-par. But overall, these problems were minor, and obviously, the hotel can't be held responsible for the state of the city/neighborhood, which is why I'm still rating the Windermere as "excellent."

  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank newyorker1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Windermere by Mantis

Property: The Windermere by Mantis
Address: 35 Humewood Rd | Humewood, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Port Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Windermere by Mantis 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Windermere by Mantis is a luxury boutique hotel, conveniently situated in the popular beachfront suburb of Humewood, Port Elizabeth. Offering guests an authentic, year round beach holiday feel, we invite you to kick off your shoes and relax in easy-living comfort. At The Windermere, we've taken the boutique hotel experience back to basics, where our focus is on the well-being of our guests. Our warm welcomes are genuine, our smiles are sincere, and our guests are made to feel immediately at home. Of course, you can still look forward to all the classic comforts and amenities expected of an upmarket establishment, along with the exceptional service that has become synonymous with the Mantis Group. Enjoy complimentary afternoon refreshments at the poolside, unwind on your private terrace, or relax in the courtyard with undercover patio - the heart of our hotel. Share a drink at the bar with like-minded guests, or take a walk to the beach, which is just a stone's throw away. To add to the homely atmosphere, familiar home cooked meals are available to order off our light meals menu. Whether travelling for business or pleasure, The Windermere by Mantis is the ideal base for visitors to Port Elizabeth. ... more   less 
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Also Known As:
Windermere Hotel Port Elizabeth

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