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“The best and most beautiful hotel in Port Elizabeth”

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The Windermere by Mantis
Ranked #15 of 33 Hotels in Port Elizabeth
Certificate of Excellence
Germany
2 reviews
“The best and most beautiful hotel in Port Elizabeth”
Reviewed April 27, 2012 via mobile

It was our third stay in The Windermere Hotel and for us it is the one and only choice when coming to P.E. No need to repeat the other guests comments as it is just excellent. The location, the huge rooms, the food and the service, which always exceeds your expectations makes it our place to stay when travelling to P.E. for business. Looking forward to next year when returning to South Africa.
This is one of the very few places where you would love to vote more than 5 stars !
Thanks again
Matthias

Stayed April 2012
Helpful?
Thank Matze-Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
motril
Level 5 Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 30, 2012

We stayed here at the end of our drive on the Garden Route and prior top going into Kruger so we were only here for two nights but the room was so good that it merits a report. The room was huge and beautifully appointed. The whole hotel was really welcoming and friendly staff ensured guest comfort. The only negative point we could raise is that when arriving late at night and not wanting to go out to a restaurant there was no facility for offering any substantial food. I do not see this as a fault as they are simply not set up for that but access to a takeaway delivery might be an additional service to consider.

  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank theoliversmotril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 23, 2012

My partner and I stayed at the Windermere for less than 24 hours. In fact we were only in Port Elizabeth because it was our last stop on the Garden Route. But the hotel was so charming and oasis-like that I had to write a review. Our room (909) was spacious and modern, with a huge, luxurious bathroom, and a balcony overlooking a pretty courtyard. The outdoor lounge area on the ground floor had great magazines to read, and the mini-bar in our room was well-stocked with surprisingly inexpensive beverages. When we arrived (after a long sweltering drive from Knysna and a zip-lining tour through Tstsikamma National Park), I headed straight to the lovely plunge pool, which I had all to myself. The service was also great. When I told the staff that we would have to get up at 4am the next day, they offered to bring us breakfast before then. (I declined but appreciated the offer.) They also kindly helped us to get our car out of their garage at that very early hour. The only problem was the drain in the shower, which seemed a bit clogged. But it really wasn't that big of a deal. A more pressing problem appeared to be the neighborhood around the Windermere. Safety was obviously a concern. One can't simply enter the hotel; one has to buzz in and announce oneself through an intercom. There was also electric fencing around the hotel perimeter, and 2 different staffers warned us not to walk around the neighborhood past 10pm. One more thing: one staff member was unable to recommend a neighborhood restaurant worth checking out, which I thought was a bit odd. After all, asking for restaurant recommendations is pretty standard, and sadly, the restaurant we ended up at was sub-par. But overall, these problems were minor, and obviously, the hotel can't be held responsible for the state of the city/neighborhood, which is why I'm still rating the Windermere as "excellent."

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank newyorker1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 18, 2011

Having taken heed of what others on here had said we took a chance and booked for a 2 night stay at the start of our holiday and we are really glad we did. From the moment we arrived it was obvious we had made a great choice as the welcome could not have been friendlier. We were shown to room 9 which was stunning, huge room, monster bed and a fabulous bathroom. The hotel is a classic small boutique style affair which had a very warm and friendly appeal and whilst some may not appreciate the hotels location it is only 1 minute from the beach front and only a 15 to 20 minute walk from a good selection of bars and restaurants. Breakfast which was included in our room rate was excellent, the service for things like tea, coffee and snacks could not have been better whilst the mini bar in the room was well stocked and very very reasonably priced. All in all this was a great find and the perfect start to our Garden Route Trip.

Room Tip: The view from room 9 was probably the best of all the rooms and the overall size and comfort level c...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank trustmetours57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2011

Huge rooms, three to four times larger in size than those typically encountered. Even with the furnishings, which were adequate, there was still a lot of open space. Lovely bathroom, very modern and spacious, and we really like the radiant floor heat! The large balcony provided a great place to greet the morning. Staff provided exceptional service, went out of their way to be helpful at every turn. Interior courtyard and gounds were immaculate, exquisitely designed and beautifully maintained.

  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Brian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffreys Bay, South Africa
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2011

Wow, wow and WOW! I LOVE the Windermere. We have just stayed there for the third time and we are once again blown away by this stunning establishment. I really feel at home here thanks to Caroline and her friendly team. The rooms are spacious, clean, beautifully designed, luxurious and very comfortable. The bathrooms are huge and the showers, the best! The main area is very elegant and chic and certainly makes this one of the best (if not, nr 1) places to stay at in Port Elizabeth and I will recommend this hotel to everyone going to PE.

  • Stayed July 2011, traveled on business
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Helpful?
Thank Happypeople37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accra, Ghana
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 10, 2011

We really lucked in with this terrific little hotel in Port Elizabeth. The service from Carolyne and Florence in particular was fantastic - our room was just beautiful - and if there was more to pull us back to Port Elizabeth we wouldn't hesitate to stay there again. Just a lovely hotel in which to stay. I read in a previous review that it is a little difficult to find, and we did drive around the block to find it - but once inside you are definitely not sorry. Hopefully we will get back some time.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jen293797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Windermere by Mantis

Property: The Windermere by Mantis
Address: 35 Humewood Rd | Humewood, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Port Elizabeth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Windermere by Mantis 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Windermere by Mantis is a luxury boutique hotel, conveniently situated in the popular beachfront suburb of Humewood, Port Elizabeth. Offering guests an authentic, year round beach holiday feel, we invite you to kick off your shoes and relax in easy-living comfort. At The Windermere, we've taken the boutique hotel experience back to basics, where our focus is on the well-being of our guests. Our warm welcomes are genuine, our smiles are sincere, and our guests are made to feel immediately at home. Of course, you can still look forward to all the classic comforts and amenities expected of an upmarket establishment, along with the exceptional service that has become synonymous with the Mantis Group. Enjoy complimentary afternoon refreshments at the poolside, unwind on your private terrace, or relax in the courtyard with undercover patio - the heart of our hotel. Share a drink at the bar with like-minded guests, or take a walk to the beach, which is just a stone's throw away. To add to the homely atmosphere, familiar home cooked meals are available to order off our light meals menu. Whether travelling for business or pleasure, The Windermere by Mantis is the ideal base for visitors to Port Elizabeth. ... more   less 
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Also Known As:
Windermere Hotel Port Elizabeth

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