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“EXCELLENT”

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Hacklewood Hill Country House
Ranked #1 of 33 Hotels in Port Elizabeth
Certificate of Excellence
Reviewed March 12, 2010

We have just returned from our 3 week stay in South africa, we went to a friends wedding which was fabulous. We stayed in several hotels on route and have to say this is the best one. nothing too much trouble, the house was fantastic, victorian all original features kept. dinner was set up for My husband and I in the library, candle lit very intimate.Cant understand where one of the previous reviews came from I swam and the pool was perfect, tennis court was great. The staff were attentive, the food 5 star. who needs a reception desk when the staff are always around. the room was amazing 4 poster bed with a bathroom to die for. Maybe the previous review would be more comfortable in a travel lodge as they do not seem to have much taste for the better things in life. Thank you so much for our lovely stay and yes I would recommend this to others.

  • Stayed: March 2010, traveled as a couple
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2  Thank jeangeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 - 268 of 288 reviews

Reviewed January 25, 2010

After great experiences with several guesthouses and hotels on the garden route Hacklewood Hill has been a huge shock for us.

First of all I have to say that Port Elizabeth hasn't appeared to us as attractive at all. This might have affected our hotel experience as well. But even within Port Elizabeth the hotel has a quite strange location. It's located in a residential area with mainly old buildings and heavy fencing. This mght be caused by several strange industrial areas as well as townships nearby. Overall the area appeared to be dead - especially in the evening.

The hotel building itself seems to be from the last century and could have been the set for a horror movie. On the one hand it has a special charme but ont the other hand it's just old, dirty and scary. The gardens as well as the tennis court and pool had been in a disastrous condition and couldn't been used. There is no reception or desk so you have to enter the main kitchen to find staff. During our stay we just saw three staff member in total including the Chef.

The room had the same charme of gone days. However, dirty bedclothes, cobwebs and used-up carpets resulted in horrible sleep. We even didn't use the shower or bathtub because the overall impression made us wondering about the water quality. Overall a tired and bad managed property which could have convinced by a step back in time.

Food quality at breakfast remembered us of old times as well. The bread has been dry and hard, the cold cuts smelled strong.

Only positive experience has been the evening at the fireplace. The lady who served drinks has been attentive and service oriented. The wine selection was quite good at reasonable prices.

  • Stayed: October 2009, traveled as a couple
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1  Thank FlyBaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

Had a couple of excellent days at Hacklewood prior to moving on to Shamwari. (about 1.5 hrs by car max) Very friendly and helpful staff, nothing too much trouble. Excellent food from good choice am and pm in real country house surrounds. Bedroom (Lady Elizabeth 16) roomy with private balcony (great for bird spotting) and four poster bath !!!. Very welcoming, good cosmetics together with fruit, fudge and water. Situated in residential area but not ideal for strolling out.

  • Stayed: September 2009, traveled as a couple
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1  Thank ROKNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2009

We stayed overnight before taking a drive along the Garden Route. The room was comfortable and the evening meal and morning breakfast were both good. It was good value for money and in a good location to start from in the morning.
Would not want to stay any longer though.

  • Stayed: November 2007, traveled as a couple
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Thank exmoor-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2009

From the minute we arrived the attention to details was impeccable. The rooms are quite superbly decorated, with all the original Victorian features still there. We decided to have our evening meal there and it was an excellent choice, As some other guest had not arrived, rather than put us in the dining room with the other couple there, our table was set up in the bay window of the drawing room with candles over looking the garden and swimming pool. The food was really excellent, as good as the local Michelin starred restaurant near by us at home.
This hotel is a gem.

  • Stayed: August 2009, traveled as a couple
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1  Thank enggeol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2009

The Hacklewood is located in a private house in a living area not too far from the PE airport. It is more a homestay than a standard hotel. It's a place with a very personal touch, totally different from a standard hotel.

In the afternoon you may sit in the garden near the pool, relax and have some fantastic toasted sandwich and tea. In the morning breakfast (freshly cooked, no kept-warm buffet) is taken at the balcony.

Security isn't an issue.

The room has been huge but a bit old-fashioned. There were fruits, cookies and caramels offered for free - but not even a little bottle of water. Personally I didn't like the wooden floor in the bathroom too much. The rest was fine, except that they forgot the turn-down service (which you can expect at 5 star rating).

Prices were arount € 150,00 for a huge room with an even bigger bathroom.

I would rate the Hacklewood 3 - 4 stars.

  • Stayed: March 2009, traveled on business
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3  Thank HONkiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2009

Brilliant in all resepcts. A small hotel, full of antiques and character but all mod cons including massive bathrooms and wonderful food. The staff are so helpful and nothing is too much trouble. If you are going to or from Shamwari it is perfect.

  • Stayed: February 2009, traveled with family
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2  Thank cjlHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacklewood Hill Country House

Address: 152 Prospect Road | Walmer, Port Elizabeth 6070, South Africa
Phone Number:
Location: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Port Elizabeth
#2 Romantic Hotel in Port Elizabeth
Price Range: $119 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacklewood Hill Country House 5*
Number of rooms: 8
Official Description (provided by the hotel):
Built in 1898, and nestled in a lush English garden setting in the leafy suburb of Walmer, Hacklewood Hill is one of the few remaining Victorian Manor Houses in the city, and as such retains much of the elegance and grace it would have boasted when its first inhabitants – a young doctor and his family – once lived here. Guests are greeted with intricately stained glass doors, gleaming wooden floors and the gentle sheen of wooden banisters lovingly buffed and polished for more than a century. Wandering around the house’s two reception rooms, your eye naturally gravitates from one fascinating period piece to another. A black and white checkerboard tiled veranda overlooks a sparkling swimming pool, perfect for leisurely dips on hot summer days – while the well-established garden beckons for a quiet stroll or perhaps even a civilised game of croquet on the lawn. The more energetic can opt for a gentlemanly game of tennis or just choose a secluded spot in the garden to enjoy the abundant birdlife which calls the grounds of Hacklewood home. The manor house’s eight luxury en suite rooms which are equally as enticing, especially as each so perfectly captures the essence of the Victorian Age. Each is individually decorated in palettes ranging from pastel blues and rose bedecked pinks to more masculine browns and reds. As a result, each room has its own unique character and returning guests will enjoy experiencing them all, and will, no doubt, be loath to pick a favourite at the end. In order to truly experience Hacklewood Hill at the height of its stately Victorian glory, guests need to make a point of opting for at least one dinner at the house’s five star restaurant. The dining room’s magnificent chandelier lights, to full perfection the cut glass, crystal goblets, starched linen and full silver service on the tables below, while superbly trained waiters serve a splendid array of cordon bleu dishes that emanate from the kitchen. Little wonder that the restaurant has garnered itself a slew of fine dining awards and has become a firm favourite on the Port Elizabeth dining scene – not only for its exquisite dinners, but also full English breakfasts, High Tea's and light lunches. For a thoroughly enjoyable trip back to a time when days were long and unhurried, furnishings were beautiful and handmade, and every meal was an occasion to use only the best china and silverware, guests need look no further than Hacklewood Hill Country House. ... more   less 
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Also Known As:
Hacklewood Hill Country House Hotel Port Elizabeth
Hacklewood Hill Country Hotel

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