Brookes Hill is a hotel and apartment complex. I would expect that everyone should have to comply to the same rules and standards. It is part of an upmarket hotel complex and their name is attached to this - so they should care!
On the positive side...It has an amazing view and great location close to a variety of amenities including restaurants, the beach and shopping. It has a beautiful pool and lovely BBQ area.
We rented from one of the owners and paid R1200.00 ($120) per night and stayed for two nights. I have stayed here on 3 other occasions. We were advised a few days before arrival that our room was changed. On arrival the owner was not there to receive us, because she was playing 'Bridge' - she send the cleaning lady. This should've been a sign. The room was neat, but NOT clean. For example, the shower had long hairs clinging to the tiles. Floors had dirt on it. Things old and broken. We were not provided with any additional linen for the sleeper coach. We checked the closets and found some bedding. It was filthy. The next morning we requested clean linen - the cleaning came in to provide us with clean linen.
The WiFi is almost always off and has a very poor signal. For this location and being in Port Elizabeth I expected much better quality for this kind of money. My experience in Cape Town was superior compared to this one AND at a much better rate.
I would not recommend this to visitors, unless there is an improvement in the cleanliness of the private apartments.
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- Also Known As:
- Brookes Hill Hotel Port Elizabeth