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“Great value, safe and close to the sea”

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The Willows Resort & Conference Centre
Certificate of Excellence
Reviewed August 5, 2013

Units adequately stocked for self catering, an on site shop and games room and the roar of the ocean in your ears. A great place for a winter getaway and perfectly located to explore places to the west of PE.

Room Tip: The face brick units 1-6 are great. Right on the beach and a little away from the centre of the reso...
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  • Stayed: August 2013, traveled with family
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1  Thank DibzS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenie N, Front Office Manager at The Willows Resort & Conference Centre, responded to this reviewResponded August 7, 2013

Thank you for sharing your experience of our resort. We are glad that you enjoyed your stay and hope to welcome you again soon. We offer Return Guest Discount to guests that frequently stay with us - please enquire whether you qualify when making your next booking.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (71)
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60 - 66 of 71 reviews

Reviewed May 29, 2013

Quite frankly we really loved Willows. We found it to be absolutely fantastic for the price we payed. The self-catering rondawel was refurbished and had all the necessary utensils one needs on a daily basis. The environment is magnificent and I can imagine that it is a perfect holiday spot for families, what with its beautiful grounds and two tidal pools. At night the waves lulled me to sleep. I found it allround peacefull and well worth it and wished simply that we could have stayed longer.

Room Tip: The rondawels on the beachfront are the best, but regrettably always booked out well in advance.
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  • Stayed: April 2013, traveled as a couple
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Thank mevoilaNancy_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

i spent 3 nights here on a boys weekend to watch 7s rugby in port elizabeth.
the resort is located on the rocks next to the sea.
lovely location.
rates are reasonable but beware it does not include the cleaning of your chalet and you are expected to book a cleaning service at extra cost.
we had a leaking toilet, noisy plumbing and aging furniture and fittings as well as an antique tv which wasnt used.
its far from the city so you will need to rent a car but perfect for early runs, sea and nice fascilities for groceries, tennis court, games room.
look a bit you will find better.

Room Tip: there is an online site layout, get a unit close to the sea
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  • Stayed: December 2012, traveled with friends
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1  Thank filip l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

Although located in a beautifully scenic place, regrettably my experience of this resort is not positive. As I was part of a large group arriving to celebrate a wedding nearby, it was sensible to be accommodated here, however I had prior misgivings which were proved. The communications around booking were unfriendly and unhelpful, the website offers limited information and much of it appears suited to the needs of the resort owners, not the guest. The property, a rondavel, although very clean and seemingly suitable, suffered from a lack of maintenance and a lack of thought from the user’s perspective for example; none of the windows fitted well, the door latch didn’t work, the door didn’t fit and there was 2cm gap under the door. The very barest minimum of utensils was provided, and the quality and finish of those and the furniture could best be described as ‘rustic’ or basic. I ‘rented’ an iron and board, but the iron lead was so short the only way I could use it was to move the microwave out of the kitchen, place the collapsible ironing board on the kitchen worktop and iron there, however the ironing board design meant I couldn’t pass fabric under the board as the legs were in the way, rendering it useless.
Despite trying to draught-proof the windows with kitchen-roll and using the rug as a water-barrier against the gap under the front door, as a consequence of the cold and damp, wherein the rain came in under the door, through the gaps in the window frames and the leaking roof, I was moved to a chalet. Whilst it was less draughty, the same lack of maintenance, basic weather-proofing and lack of thought of the user experience was evident : a leak which flooded the floor, the water stains and blown chipboard inside the cupboards in the main bedroom, the damp seeping in under the floor; the lack of a plug within 15ft of a mirror (how is one to see the effects of hair-drying?).
Although I stayed in a period of heavy rain and unexpectedly wet weather, it is clear that lack of investment and maintenance is long-term and the two units I stayed in have long term problems. However, the resort staff worked hard in extremely challenging conditions to open a new gate and access to the property when torrential rain flooded the main entrance and were gracious in enabling me to leave in advance of my scheduled departure.

  • Stayed: October 2012, traveled solo
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7  Thank aurora1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

We held a function there for one of our drivers who won a competition to celebrate his success. We had a wonderful time, intimate, cousy and strict security. The food was great with an open bar. The conference room was nicely decorated with the view of the ocean and a braai area. There is a variety of activities for team building. Just a few steps to the shore and a few minutes drive to town.

  • Stayed: April 2012, traveled on business
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Thank Khusela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2011

It was a very pleasant place to stay for a short period in our way to CapeTown. Initially, we intended to stay only one night. After seeing the beautiful view we had in back of house #1, with a very nice BBQ just in front of the ocean, we take the decision to stay two nights. Room was clean, with all necessary devices. It is at a distance, more than 10km from town, but an empty road, easy to be in town with our own car. Picture can say more than my words.

Room Tip: Ask for the location of the chalet and the room in chalet. Not all rooms have the same view.
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  • Stayed: November 2011, traveled with friends
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3  Thank fbatran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

As part of our honeymoon Garden Route holiday we booked a few days at The Willows.

Sadly, I was rather disappointed and actually left a day before the time.

The place wasn't very clean, I bought a pair of rubber slip-slops as I didn't feel comfortable putting my bare feet on the shower floor because it just didn't look too good.

It's a shame because the location is really good. You can hear the waves breaking and view and the sound of the sea is relaxing and it's away from the hustle and bustle of the main area in PE where all the activity is.

It would be an incredible place if it's updated slightly and kept in tip-top shape. Rather charge more in order to make it worth the while.

  • Stayed: January 2008, traveled as a couple
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3  Thank TheAbduls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Willows Resort & Conference Centre

Address: Marine Drive, Schoenmakerskop, Port Elizabeth 6013, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #10 of 82 Specialty Lodging in Port Elizabeth
Number of rooms: 46
Also Known As:
The Willows Hotel Port Elizabeth

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