overall we really loved the stone cottage on our trip. in fact it was our favourite of the garden route! (the view, the fireplace, the whirlpool). what a gem, we thought.
when we woke up one morning though we found out that someone broke into our room whilst we were sleeping in the bedroom next door with our baby! we didn't hear a thing and it was a very damaging experience psychologically. overall our camera, our wallet, clothes, two iphones and an ipad got stolen! we got promised from stone cottage that their insurance will cover for it, but after a couple of emails i just never got a reply from them ever again!
the story in the comments above that people never got their deposit back and stone cottage just ignored their phone calls sadly fits along these lines!!
the incident cost us a huge amount of money a lot of wasted time trying to cover it with insurance somehow (which never happened, even though there was a police report there was not a sign that someone broke in - only an open terrace window and a foot print on a window sill. inside job?) not to mention an emotional dent in an otherwise perfect garden route trip.
- Official Description (provided by the hotel):
- Steeped in history, resting on a hill overlooking Plettenberg Bay’s beautiful beaches, from the Outeniqua mountains to the Robberg peninsula, Stone Cottage has stood watching over time and tide for over a century. Passionately restored, this historic guesthouse offers comfortable suites for discerning travellers who welcome a unique and authentic experience. Stone Cottage has been a warm & welcoming home on the road for guests, enjoying the relaxed, eclectic elegance of this iconic home. Filled with reclaimed treasures, art, memorabilia & a sense of humour, this venue has been a retreat for many who have found solace in Stone Cottage’s quietly quirky & creative atmosphere. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Stone Cottage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.