We were really looking forward to our stay here after a fantastic meal at the grand grainger bay last year. However it sadly did not live up to expectations and we had a very polarised experience.
Admittedly, some things are fabulous:
* the rooms : spacious, light, great views, big beds, fab shabby chic design
* lounge area
* cafe setting, views, decor
However, for the price we paid, there was a lot which wasn't right:
* service - no one seemed to be in charge and whilst a couple of waiters were friendly we never had a sense we were staying in a hotel
* food - breakfast was extremely basic for the money (flies on a couple of pieces of uncut fruit, stale croissants, stale cereal) and dinner was ok but only ok
* security - there wasn't really any and reception wasn't 24/7 (no phones in room)
* no parking
* pool was tiny and filthy
* stuff just didn't work - no point in having a double shower if one of them doesn't work (and both spray all over floor)
* some attention to detail - we would have happily overlooked for 1200 rather than 2200 zar but a hotel at this price in s country flooded with high quality guest houses needs to up its act. At times, felt like a youth hostel/traveller spot - fine if youre paying those rates but not if you're not!
* grand posters in the room make it feel over marketed
- Official Description (provided by the hotel):
- There are few places that can transport you somewhere else in time & emotion. One of these is the Grand Africa Café & Rooms, where a sense of elegant and worldly charm reflects upon its setting over one of Africa's most beautiful bays - Plettenberg Bay. Grand Africa Café & Rooms, with her 8 uniquely styled rooms, presents a beautifully appointed deck, Leopard Lounge and Café to experience GRAND café-style dining. ... more less
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- Also Known As:
- Grand Cafe And Rooms Hotel Plettenberg Bay