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The Plettenberg Hotel
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Reviews (628)
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All reviewsseafood restaurantliz mcgrathcomplimentary mini barbeautiful hotelgarden routeoverlooking the baythe main hotelsister hotelthe general managera sea view roominfinity poolthree nightshotel restaurantlookout beachstunning viewsour honeymoongreat position
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407 - 412 of 628 reviews
Reviewed March 23, 2013

Hadn't planned on stopping here for two nights during our recent stay in SA but sadly our original hotel was overbooked and the nice people at Virgin arranged this as an alternative........we are so pleased that they did!
First impressions were strong - very friendly personal welcome from the ever attentive Lisa Knight and the standards were maintained throughout our stay.
The accommodation was very comfortable (prob the best night's sleep of the holiday) and well appointed.
The food in the restaurant was excellent - we had already received two recommendations for the sea food platter from people we met on safari - do not miss this!
Enjoyed the (reasonably priced) cocktail bar where we were entertained by one of the resident cats who shared our taste for biltong.
We booked a trip (excellent dolphin safari) from the concierge service who were eager to help.
Great location, stunning views and an all round quality experience.
Would we book here again? Certainly - our experience of Lisa and her team has won us over and we wouldn't consider any where else in PB. The next stay will be longer - there is so much to do with great walking available at Storms RM, Robberg and Natures Valley - all stunning.

  • Stayed: February 2013, traveled as a couple
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1  Thank DavidandKatie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

The view is amazing and the lap pool is very good and our suite was large but tired and badly designed. The staff were so helpful and the breakfasts were great. Just something missing. I can't fault the stay but I would not go there again.

  • Stayed: February 2013, traveled with family
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Thank aussiebok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Our great regret was that we only stayed for 3 nights. We were with some of our family celebrating our Golden Wedding Anniversary. The treatment we received was outstanding, the service was brilliant and the staff helpful in every way possible. This is the perfect place to relax and unwind. We have nothing but praise for this hotel.

  • Stayed: March 2013, traveled with family
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Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this reviewResponded March 21, 2013

I am thrilled that you had a wonderful experience during your recent stay at our beautiful hotel to celebrate your Golden wedding anniversary. Thank you for taking time to post this positive review. Lisa Knight

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Reviewed March 19, 2013

This is a great hotel! The hotel is essentially located in two buildings on either side of the road both with great views. The main building has a pool, lounge and restaurant and houses the standard rooms. The building across the street has a verandah/loung area and houses the superior rooms. Both buildings have infinity pools with one being heated. The restaurant is superb although if you were staying for more than two nights you would want to eat out as it is fine dining and the menu is limited, that said the food was great.

The hotel is a short walk down a fairly steep path to a beach which is clean, safe and with the added bonus of warm water. It also has life savers on duty.

There have been strikes at the hotel due to proposals to close and the rumour is that it is closing at the end of March - hopefully only for a short time.

Room Tip: A superior room is definitely worth the extra money!
  • Stayed: March 2013, traveled as a couple
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Thank LondonSunseeker22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this reviewResponded March 21, 2013

Thank you for your review. I am delighted that you enjoyed your recent stay at The Plettenberg.
The Plettenberg is contemplating major restructure at the end of April 2013. This is due to the ever increasing seasonality of Plettenberg Bay as a destination for high end travellers. The hotel will potentially close for the Winter months and re-open sometime in the future under a new format and vision. Lisa Knight

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Reviewed March 17, 2013

If you want to stay in Plettenburg at a hotel with two fantastic pools that overlook the ocean this hotel is for you. We were advised to stay at The Grand but knew, it being the last couple of days of our holiday that we would want to lounge in the sunshine. We were not disappointed. One heated pool, one not. Both in gorgeous settings. But this hotel is so much more than just two pools. The customer service is impeccable. We were made to feel very welcome. Having arrived as part of our honeymoon we were welcomed with champagne and a delightful turn down service on the first evening. The restaurant was really impressive, in service and food and I am surprised it isn't better known in the area (we dined at both Emily Moon and Zinzi and Seafood was easily within the same ball park if not better than Zinzi). We had an incredibly enjoyable stay, we would certainly stay again and recommend it to anyone visiting the area.

Room Tip: We were upgraded to a luxury double and were very happy
  • Stayed: March 2013, traveled as a couple
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Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
formosabay, General Manager at The Plettenberg Hotel, responded to this reviewResponded March 21, 2013

I am pleased that you felt welcome at The Plettenberg, and that you received excellent service during your stay. Thank you for your positive comments regarding the food and service at our restaurant SeaFood at The Plettenberg. Lisa Knight

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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