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“The plettenberg experience”

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The Plettenberg Hotel
Ranked #3 of 13 Hotels in Plettenberg Bay
Certificate of Excellence
Weston super Mare, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The plettenberg experience”
Reviewed January 11, 2013

Stayed at the "Plet" in Nov for four nights with my wife, during our three week holiday in S. Africa.

Manager very kindly upgraded us to an Ocean View room. The view from our room was breathtaking and spectacular. Out over the infinity pool to the ocean below with the massive expanse of beach which stretched around in a virtual "horseshoe". All the time the large waves rolling in crashing onto the beach with ever hopeful surfers waiting for that magical wave!!! Just the most fabulous view. The hotel is "perched" on the top of a cliff overlooking the magnificent beach and ocean below.
The room itself is very large with a lovely huge comfortable bed. All the usual "extras" you'd associate with this genuine five star hotel. Complementary drinks in the fridge, comfortable settee, arm chairs, large flat screen TV with multiple channels, balcony (small and no room for a chair etc), large his and her wardrobes (plenty of c/hangers!). The bathroom was truly luxurious. There is simply the largest shower room i think i've ever experienced with a massive shower head about the size of a dinner plate!!. I could have stayed under that shower all day long!!! I actually think four people could stand in the shower turn around and comfortably not touch each other>>>it was that big. Again his and hers wash basin in marble as was pretty much all of the bathroom. Large deep bath as well. My wife tells me the soaps lotions etc etc were expensive and upmarket. Beautiful large fluffy bath towels which were oh soooo soft (a pleasant change to the usual hotel bath towels) To finish it off with matching bath robes and slippers!!
The hotel itself is magnificent with really attentive staff, pleasant always smiling but always professional. Nothing was ever too much trouble and always helpful with suggestions as to shopping restaurants places of interest etc etc.
The restaurant is equally five star. Elegant and beautifully decorated. Breakfast choice was very extensive either cooked or buffet style. Didn't have lunch so cannot comment but believe no different. Dinner menu had an extensive choice. However not five star prices. In fact prices were very reasonable when considering the quality and choice of food. Far far cheaper than at home. EG, drinks in bar couple of large G&Ts , wine, usually three courses and normally large Baileys to finish about £50 all in!!! ( Restaurants etc etc very reasonably prices in S.Africa ) My wife tells me it was the finest steak she's tasted >>>full stop!!! I tried all sorts including springbok and kudoo. Both lovely with a very different taste. Fish menu also exciting and tried various fish which didn't disappoint!!
In conclusion, this is a beautiful genuine five star hotel with simply stunning views of the beach/ocean below( do try to secure a ocean view room!) The restaurant and food is equally five star and is what you would expect of a five star hotel. Staff are helpful friendly and are a credit the hotel. Have absolutely no hesitation in fully recommending the wonderful hotel.

Alan Melhuish

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sunningdale99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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544 reviews from our community

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Rating summary
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  • Value
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English first
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 11, 2013

Spent 2 days at The Plettenberg and found the setting, service and quality of the hotel to be exceptional. Whilst we stayed there was some staff shortage caused by an industrial dispute, but it was great to see all the senior managers including the group CEO getting there shelves rolled up and making sure the guests were not affected in any way.
I would definately return to the Plettenberg and would highly recommned it.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank No7Kingsclere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
205 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed January 10, 2013

My wife booked two nights at the Plettenberg through Groupon. I had not heard of it before and, being a bit dubious about Groupon deals, was not expecting much. When we arrived, first thing I noticed was that is was part of Relais & Châteaux group. Now I expected it to be really good, but it was not, it was great! Well located on a clifftop overlooking the sea, with a surprisingly eay walk down to the beach, choice of a couple of pools with fantastic views over the Bay, lovely location for breakfast. Our room was a suite - I dont know if this was standard- with a sea view. We didnt get to try the sea food restaurant but it was humming with activity while we there - thats always a good sign. One negative - service at the pool not great.

Room Tip: There is the main hotel and there a couple of annexes. Each annex had lounges and ours had a pool an...
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  • Stayed November 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AlanWCape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reigate, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 6, 2013

Beautifully located hotel overlooking the Indian Ocean. Excellent rooms and service. Food very good. Breakfast on the terrace overlooking the sea was spectacular. Walking distance to the beach and town.

Room Tip: We stayed in the family Lookout Villa, adjacent to the main hotel. It had 3 bedrooms and its own s...
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  • Stayed December 2012, traveled with family
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    • Cleanliness
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Helpful?
3 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2013 via mobile

Hotel room with sea view was wonderful as was the welcome at the reception, the service in the restaurant however is disappointingly average. The hotel boutique and cocktails at the bar are worthwile, and we enjoyed watching the seagulls using the hotel pool - they have become a signature feature of the Plettenberg hotel.

Stayed December 2012, traveled as a couple
Helpful?
Thank Gast70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franschhoek, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2013

We stayed three nights in December 2012 as part of a three week holiday in South Africa. The Plettenberg is probably one of the best hotels we found. The Hotel itself is fantastically located and the views and scenery are great. Especially breakfast on the Terrace overlooking the Sea. The staff and facilities are excellent.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScoobyScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2012

The hotel was wonderful and the views incredibly special - but like all things in life, it comes down to the service that you receive that makes or breaks the event.
Lisa Knight, the manager at the hotel, as well as all her staff went the extra mile on every occasion. We left feeling completely spoilt and totally revived.
The service surpassed all expectations, and it was this that will ensure we visit again.

Room Tip: A room with a sea view is really great
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plettenberg Hotel

Property: The Plettenberg Hotel
Address: Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
Location: South Africa > Western Cape > Plettenberg Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 13 Hotels in Plettenberg Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Official Description (provided by the hotel):
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 
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