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Grahamstown
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1 - 6 of 43 reviews
Reviewed 5 weeks ago

Make sure you explicit state how to get hold of keys well in advance for guests. it took a long time to get to you and the phone was not being picked up for over 30 minutes when calling. It must be clearly stated in a follow up email

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank zmbale854183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2019

Comfortable for a short stay. The room and bathroom were clean and spacious. Friendly, helpful staff. There was an interleading door to another room which was not locked and it was also not well sound-proofed. Lovely swimming pool and outdoor seating.

Date of stay: November 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shelley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2019

My cousin made a booking. When he arrived, he was told that no such booking was done. He was not accomodated. Even the owner did not intervene. He was forced to seek alternate accomodation in the Eastern Cape @ very odd hours

Date of stay: December 2018
Thank RonaldKellyMoonsamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2019

Great cottage with excellent amenities, comfortable bed and good parking. This was a great base for our time in Grahamstown. The team maintained the cottage wonderfully and it had everything we needed.

Date of stay: November 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ClaireS772014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alley_DigitalMedia, Digital Marketing Manager at Bartholomew's Loft, responded to this reviewResponded November 18, 2019

Hi Claire,

Thank you for rating us and leaving such a great review! We are so pleased that our cottage had everything you needed to make your stay in Grahamstown enjoyable! We hope to have you stay with us again soon!

The Bartholomew's Loft Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2019

Thank you for the lovely accommodation. Very clean and neat, shower is a challenge to regulate hot water and garden needs attention. Friendly reception staff and value for money. Will make use of the facility again when visiting Grahamstown.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank abeesl474784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alley_DigitalMedia, Digital Marketing Manager at Bartholomew's Loft, responded to this reviewResponded August 20, 2019

Hi there,
Thank you for taking the time to review us. We really do appreciate your feedback re the garden and hot water and will look to improve this, especially before your next stay with us! Glad you enjoyed your time at Bartholomew's Loft.

The Bartholomew's Loft Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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