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“How not to run an accommodation establishment”
Review of Evelyn House

Evelyn House
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Evelyn House
Ranked #29 of 43 Grahamstown B&B and Inns
Reviewed April 30, 2013

Starting with having to collect the keys at a different location from the accommodation establishment, to being woken up - NOT HAVING REQUESTED A WAKE UP CALL - by the hotel across the road to be advised that breakfast would be served there and not at the Evelyn, only to later be told at breakfast that unfortunately tea could not be served as the urn was not functioning, serve to confirm that the management of this establishment need to seriously reflect on why they are in this business. Unfortunately accommodation options are limited in Grahamstown, leaving travellers at the mercy of establishments like the Evelyn and the Graham Hotel. Not to be recommended.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Godfrey1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 13 of 13 reviews

Reviewed July 10, 2011

We booked a suite at Evelyn House (ostensibly a four star B&B) for the Grahamstown festival six months ago. When we got there, the doors were locked and there was no indication of how to get in. Eventually we found a guard at the back who told us to go to the Graham Hotel across the road.
We were handed a ring with 6 keys to access our room which turned out not to be a suite but a minute room at the back - I needed to climb over my suitcase to get into the bed.
On complaining we were moved to a suite the next day.
It was large but extremely poor quality. The grouting was coming out of the floor tiles in the bathroom, the water temperature was inconsistent either burning hot or freezing. The drains did not drain properly. The stairs were rickety and did not build confidence!
The parking area was always full so we had to park out in the street.
The Wifi although offered did not work.
The breakfast that was included was in fact across the road at the local Spur!
On the positive side the location in High street is excellent.

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank FitzyJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Evelyn House

Address: 115A High Street, Grahamstown 6139, South Africa
Location: South Africa > Eastern Cape > Grahamstown
Hotel Style:
Ranked #29 of 43 B&Bs / Inns in Grahamstown
Hotel Class:4 star — Evelyn House 4*
Number of rooms: 5

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