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“Pleasantly surprised!”

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Premier Hotel EL ICC
Ranked #3 of 14 Hotels in East London
Certificate of Excellence
Dubai, United Arab Emirates
Level 5 Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Pleasantly surprised!”
Reviewed June 19, 2013

I stayed here for 4 nights while attending a conference in East London, and I always worry when I stay at a hotel that I have never heard of (Premier Hotels?, ELICC?).

So, I was very pleasantly surprised to find that (based on my experience at other South African hotels) this is quite nice.

If you have a conference at the conference center then this is definitely the place. You can go back and forward from the conference to your room so easily.

The room is the highlight, spacious, decorated nicely and with everything that you need.

Meals in the restaurant and room service are fine, not great but not bad either.

The one downside is the weird design, you have to go up an elevator, walk about 50m and then up and another elevator to get to your room. Every time that I did this I pitied the people in the first floor corridor with tiled floors in the hall and guests coming and going at all hours.

Room Tip: Do not take a room on the ground floor. You will be kept up all night with guests trying to access...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rand0m_Th0ughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Port Elizabeth, South Africa
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 21, 2013

Had the honor of staying at Premier Hotel ELICC again for 1 night on business last week. It was super as always. Just wished I could stay longer.

Well done to Marieta and her team for running an excellent Hotel.

Keep it up.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desmond4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 16, 2013

I stayed for 3 nights on business and had an excellent experience. The staff were very friendly, helpful and accommodating. I arranged to use the hotel shuttle service a few times and was duly informed when they were running late due to unforeseen circumstances. Even the shuttle drivers are friendly and well-informed. Good breakfast and dinners, and being a vegetarian, I still always had tasty options. Rooms are spacious and modern with ocean views. Can't wait to go back!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melisha_P_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 6 Contributor
294 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed February 14, 2013 via mobile

Arrived and there was chaos at reception, the phone line and televisions were down. After a wait I was checked in and made my way to my room on the fourth floor which required going in a service looking elevator to the fourth floor walking through a maze of corridors only to find that the room I had been given was already occupied. Had to go back for round two. The rooms are nice and spacious and there are all the amenities, if they worked. The swanky chairs and aircon are nice and contemporary.
There is however not one vegeterian option on the in room dining menu and so I ended up having to go to a buffet with an exorbitant price. I have to commend the lady who took care of me as she literally walked the buffet indicating every veggie option.

I think for the price this place is not there yet. It seems overpriced for the experience which is more than the look and feel.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasonleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Elizabeth, South Africa
2 reviews
Reviewed January 22, 2013

I stayed here for the Ironman 70.3 and it was a great experience. You pay for what you get i believe and the cost of the hotel was worth it! It was a busy weekend in East London, so the service was not 100% but very understandable.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East London
Level 6 Contributor
157 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 16, 2012

Best hotel choice in the city! The hotel is designed to accommodate the business traveller and the conference attending person! Stunning views of the East London beachfront. The room was really well presented and a nice surprise!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank liyabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 5, 2012

Premier Hotel at ELICC is built to accommodate the conventions which means it is too huge for a city like East London. In March there were no conventions. As a result the hotel has perhaps 10% occupancy. Since it's a huge hotel, the maintenance with this kind of occupancy is a challenge. I went directly to the hotel without doing any prior booking and since I booked 6 rooms they had to scramble to make them ready. Although most of us were accommodated on the same floor it was in different wings of the hotel and walking from room to room was an ordeal. In fact the way the hotel is built you have take a lift to go the 4th floor. Then walk about 200 metres to take another one to go to your floor. The hotel is on the waterfront and the way is breathtaking. It is by far the best hotel in the city, but that does not mean it is of international standardi in service and management. Perhaps it runs more efficiently in the holiday season or when there is a convention, but the management needs to work out to run it more efficiently in the low season.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sundeep1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Hotel EL ICC

Property: Premier Hotel EL ICC
Address: 22 Esplande | Quigney, East London 5211, South Africa (Formerly Premier Hotel Cascades)
Location: South Africa > Eastern Cape > East London
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 14 Hotels in East London
Price Range (Based on Average Rates): $
Hotel Class:4 star — Premier Hotel EL ICC 4*
Number of rooms: 260
Official Description (provided by the hotel):
Situated on East London's Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London's port harbour and the Indian Ocean. This contemporary designed Hotel provides the ultimate in luxurious accommodation to the business executive. Located adjacent to the East London International Convention Centre, a mere 10 minutes to major shopping, entertainment and sporting facilities and only 15 minutes to the East London Airport, Premier Hotel EL ICC is bound to be the venue of choice for the discerning traveller. THE EMERALD SPA There is but one place in the Eastern Cape to truly rediscover the luxury of time and that is in the purity of the Emerald Spa... At the Premier Hotel EL ICC, East London's most desired beachfront hotel you'll find East London's most desirable escape, the Emerald Spa - here you will encounter a space in which to unwind and recharge along with a wealth of wellness and sheer tranquillity over-looking the ocean... prepare to be pampered and spoilt. ... more   less 
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