A group of four best men and a group 4 bride's maids; we were booked into the Hotel Osner so we can prepare for a friend's wedding. After enjoying the wedding reception at the hotel's conference room we came back to realise that some of our belongings were missing.
From both rooms; bags were searched and valuable items (laptop, digital camera, hard drive, 3*men's colognes, DJ CD bag, cellphone, R700 cash, ladies' jacket and a pair of sneakers) were taken. We should have read the hotel's policy regarding safekeeping of valuable items.
It would seem that this happens often with group bookings as management would like us to believe that we might have stole from each other. More so disappointing is that on the night, hotel management could not print us the door's activity log nor show us the camera footage. Since we left the establishment we have had no further communication from them.
So, word of advice to hotel osner management; the least you can do is to investigate this and other similar incidents. Does it not seem strange to you that the two rooms with group bookings were entered into with no signs of forced entry? Does is not seem strange that this happens often that groups "often steal from each other". Until you have taken action against it will happen again.
Word of advice to travelers especially family or group bookings - leave your belongings at home or in the car - it is safer; or better yet book somewhere else!
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