Simple hotel. Seems nice enough. The lady at the front desk is very nice and accommodating. Comfortable bed, clean room. The only bad thing I noticed was that there was hair on the bathroom floor when we arrived.More
Simple hotel. Seems nice enough. The lady at the front desk is very nice and accommodating. Comfortable bed, clean room. The only bad thing I noticed was that there was hair on the bathroom floor when we arrived.MoreShow less
Thank you for staying with us!!!
I am so sorry that you found hair on the floor! I hope that if you come back to Holbrook you will stay with us again!!!
This was a welcome place to stay after a very late night of driving. Had a nice check-out time, very comfortable beds, a great LCD television and is extremely well set up to be functional. The staff was nice and very helpful. Our room was clean and comfortable. I would definitely stay there again and recommend to others.
Thank you for your review!!! We are glad you stayed with us!!!
We had been traveling for a couple of weeks and stayed in several hotels/motels. As we approached the desk the clerk greeted us with a happy and pleasant personality. The room was very clean with all the amineties such as microwave and fridgein the room for a great price. The breakfast in the morning was very good and plenty to eat. I will stay here next time I travel on I-40 and recommend this hotel 100%.
Thank you for your review!!! We hope to see you soon!!!
Another great hotel, great service...gave us some places to eat since they didn't have a resturant on site. was almost full but front desk lady gave us a awesome room at a great price.
I would recomend this hotel 100%
Plenty to eat for breakfast
Hop you enjoyed the restaurant! Thank you for staying with us!!
We stayed one night while traveling on I-40. The outside looked great and a reasonable rate was noted on their sign. The receptionist was extremely friendly but we quickly learned the rate listed was for a single, not double, and did not include the time period of our stay (what's new? This happens to us a lot). The lobby was very clean and the indoor swimming pool and surrounding area also looked nice (we did not happen to use the pool though). I was quite disappointed in the room itself. It was quite dark and the comforters, blankets, etc., were worn and should be replaced. We were on the bottom floor so couldn't keep our drapes open due to others walking by and looking into the room. The room and bathroom were clean. It was quiet although a large truck left early in the a.m. which woke us up. It is convenient to I-40 but not close enough to hear the traffic. The breakfast included the average fare these days - cold cereal, waffles, toast, muffins, some fruit. I was disappointed in that they did not have any cream or half & half, only powder. I inquired and was told they were out and it would arrive later that morning. Better planning on their part would be beneficial! With other hotels available in the area I probably would choose to stay elsewhere (although the price wasn't bad and could be the deciding factor when compared to the other hotels).
Thank you so much for taking the time to write a review. We pride ourselves on providing the best customer service in town, and we thank you for writing this review and helping us improve. We will look into your comments, and we apologize for the inconvenience. We are currently renovating our property and always looking for ways to better serve our guests. We hope you will give us another chance and allow us to provide you with a great experience next time.
the room was clean, but the breakfast was poor. They didn't even have butter for the toast or waffles. There was not anyone at the front desk to check out with. Finally the owner/ manager came out, he was not friendly or helpful.
We are so sorry that you had a bad expereince with our breakfast. I woul like to tell you that because of this review, we now have butter over by the waffel maker and in better view by the toaster.
Thank you for your review!!!
Please contact me if you have any more issues with Ramada Holbrook.