The To . . . The staff is very friendly and helpful. The room was clean and everything was working and in very good shape, and the air conditioner worked well. The bedding and towels were good. The room was small, or maybe it's time to rent another room for our family. If you like a very firm mattress you are in luck. Very firm and too firm for our liking. This is a good basic hotel for a stop over. We had to change the date of our arrival on our way out to New Mexico and that was no problem.
The From . . . On the way back we stayed in another town due to a late start. I forgot to cancel our reservation, and the hotel tried to call us to find out if we were coming. Unfortunately I hadn't provided my cell phone number and they held the room all night for us. Completely my fault. I called to check and see if I was changed for the rooms, and in fact we had. The woman apologized (again not their fault), and the manager called me in the morning to again apologize. They could have rented the room for certain, and we don't have a problem with the charge. I did like their handling of the situation and they provided very good customer service and follow up. For that they get 5-stars!
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- Also Known As:
- Travelodge Holbrook Hotel Holbrook
- Travel Lodge Holbrook
- Holbrook Travel Lodge
- Holbrook Travelodge