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“Bugged out” 1 of 5 bubbles
Review of Motel 6 Holbrook

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Motel 6 Holbrook
Ranked #9 of 17 Hotels in Holbrook
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Bugged out”
1 of 5 bubbles Reviewed July 2, 2013

This was a sleepless night for us! The hotel room had so many bugs that they were landing on us as we tried to sleep! A definite NO! You couldn't open the door without more bugs flying in, a sign that the place was not well maintained.

Room Tip: Skip this hotel.
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  • Stayed July 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, July 4, 2013
Hello Barbara C. Were sorry to hear about your most recent stay with us here at Motel 6 of Holbrook. There’s nothing worse than a terrible night sleep. Unfortunately, for you as well as the rest of the residents of Holbrook monsoon season is something we have to deal with at this time of year. Insects, humidity and of course hot weather is part of living in Holbrook, AZ. I’m so sorry they decided to share your room with you. I too live on property…and if I don’t keep my door closed at night, insects from outside also seem to find their way into my living space. It could very well be the light that attracts them to the rooms?

Barbara, I wish you would have brought it to our staff’s attention. However, we never heard from you nor do we have anything on record in regards to your unpleasant stay? We would have done everything possible to improve your stay or would have been more than happy to compensate you for your troubles. In regards to your comment of our Motel “NOT” being well maintained, we are very sorry this was the impression you were given. Although we truly value your opinion, on behalf of myself and the rest of the Motel 6 staff, we couldn’t disagree more!! The entire Motel 6 staff has worked extremely hard on updating/remodeling as well as maintaining the Motel 6 of Holbrook. As you can see from our management photos and guest reviews, were far from what you’ve described. We are devoted to guest satisfaction and strive to deliver the best product possible. Most importantly, if you’re not happy with your accommodations neither are we. Again, thank you for your input and concerns with our property.

Please feel free to contact myself personally in regards to any other concerns
you might have.

Kindest Regards,

Russ Harper
Motel 6 Holbrook, AZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Hot Springs Village, Arkansas
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

By far the best Motel 6 we have ever stayed in and head and shoulders above other motel chains in this price range. Room appeared to be totally refurbished, bathroom, walls, ceilings, and even bamboo flooring. The open area in the quadrangle of the motel was like sitting in a shaded park with nice tables, chairs, gas grills. The area was well raked and no trash visible anywhere. The Swimming pool was well maintained and beautiful. Microwave and fridge worked well and very clean. Room was fitted with 2 double beds which is what we specified. Spacewise was a little tight but with the outdoor sitting area it was not an issue with us. We were traveling with a pet which was very welcome, and the pet area was very well marked and handy. Staff very friendly, and obviously well trained. The owner of this property is to be commended for taking care of his facility and providing a great overnight stay. Our 4th visit, and it has improved every time.

Room Tip: They do not service breakfast here, but there is a 24 hour Denny's next door which is excellent...
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pipbailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, July 7, 2013
We appreciate the review and of course want to thank you for your business and choosing Motel 6 of Holbrook, Arizona. We're pleased to know that our hospitality and service was greatly appreciated. We want to give a warm welcome back to our location if your ever in the area again. We take great pride in our property and have worked hard to create a relaxing atmosphere for all our guests. Whether you traveling for business or pleasure we want to make your stay with us as comfortable as possible. Its nice to know that our motel was a wonderful experience and you were able to enjoy the new rooms, courtyard/pool area and all the amenties that we have added.

From our staff here at Morel 6 of Holbrook, Arizona we want to give a big thank you to you and yours. We wish you all the best and more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Augustine Beach, Florida
Level Contributor
218 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

We stayed at the Motel 6 in Holbrook for 3 nights while we toured the various attractions in the area. The front desk staff are very friendly and helpful. The housekeeping staff is efficient and the room was immaculate. The rooms are on the small size, but comfortably hold a queen size bed, a table, desk and 2 chairs. The WiFI was the quickest and easiest to access I've found at any motel or hotel regardless of cost of the room. Unlike some of the higher price places you don't automatically go to a motel page before you can get at the web. There is an attractive patio in the center courtyard complete with grills. There is no breakfast, but decent coffee is available in the lobby and there is a Denny's next door and a great donut shop about half a mile away. The tables are under umbrellas so sitting there is comfortable. The pool is inviting. Dogs are welcome and there is not additional charge. At $44 per night for two people and two dogs you can't beat the value..

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ml W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, July 7, 2013
We want to thank you for taking the time to post a review and to share your experience you had with us. Giving you incredible service and affordable rates is our number one priority. We want to make sure all our guests are comfortable and taken care of from check in to check out. With our new features and new look we want to give you the ultimate experience for your money. Our staff is willing to go that extra mile to serve our guests and make sure you have a clean room. From the front desk staff to the housekeeping each department strives to give spectacular hospitality.

We want to thank you again for choosing Motel 6 of Holbrook, Arizona. All the best!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 27, 2013 via mobile

By far the nicest Motel 6 I've ever been to. Called ahead to see if there was any vacancy and the guy was so friendly. When we got to our room we were shocked. The room was so nice...hardwood floors (fake but still nice), an orange accent wall and the shower was too cool! Microwave and fridge too and a really nice pool. Amazing deal!!!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RachelCat0522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, June 6, 2013
Thank you for you review and for choosing Motel 6 in Holbrook, Arizona. We’re happy to know that you stay with us was pleasant and affordable with great amenities to serve you on your trip. We recently upgraded our property to few new things and we’re happy to know you enjoyed your stay and took the time to notice our property. If your ever in the area again we would like to have you stay with us again and of course give you the same great service and deal. Thank you again and best of luck to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenbelt, Maryland
Level Contributor
163 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

stayed here during a cross-country trip in february. do not expect much from a Motel6, but a reasonably clean room, working shower with hot water, a decent bed and a quiet night. I found all of that. the building is reasonably close to the interstate, but not so close to hear traffic. My only peeve is that I had to ask for shampoo at the front desk, as it was not provided in the room.
I would definitively stay there again.

Room Tip: upstairs room are always my favourite
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gpcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, May 14, 2013
Always a pleasure to read feedback from our guests. We’re definitely working on improving little by little and to make each stay as comfortable as possible. We want to make sure everything is working properly and in great shape. As far as toiletries we will do our best to provide them more efficiently and ready to use in the room. We certainly do not want to trouble you for anything but to make your stay with us comfortable. We thank you for choosing Motel 6 of Holbrook, Arizona and we look forward to serving you again if your ever in the area again. Best of luck!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Englewood, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 8, 2013 via mobile

I am stunned (make that Stunned with a capital S) that this gets 4 stars from trip advisor reviewers. I will start by saying I often stay at Motel 6 in Moab and like it very much for the value, so it's not as though I am adverse to cheap motels. This one is gross! I saw that some rooms had been redone according to trip advisor reviews. When I saw my assigned room, I asked if I could switch to a remodeled one. He replied that I had one!! What?! What do the unremodeled rooms look like?! This one was tiny - two double beds each pushed up against a wall. No toiletries or even a box of Kleenex (although that is par for motels). There were hairs on the pillows and sheets and a ring of grime in the toilet. The fake wood floors are no upgrade when you have to listen to people upstairs walking on them at 3 am. This is truly a grungy roadside motel with no frills. I think the four stars got my hopes up and they were sadly dashed.

  • Stayed April 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, April 12, 2013
Hello Catherine B…. we are truly sorry you didn’t enjoy your stay here at the Motel 6 of Holbrook, AZ. After reviewing your comments we have made the necessary steps with our team members to correct our mishaps. Your absolutely right; hairs on pillows and sheets is very unacceptable. We will definitely work with our housekeeping department to improve the cleanliness of our rooms. Human error happens from time to time and we apologize. All our rooms have been updated with granite sinks, Euro showers, Microwaves/Refrigerators and wood flooring/carpet.
Good news, we are also currently in the process of installing 32” Flat Screen TVs!! Unfortunately, not all rooms have had flat screens installed. I’m sorry we weren’t able to accommodate you with that particular amenity. The fake flooring you are referring to…is a laminate wood floor that was implemented to help improve the overall hygienic cleanliness of our rooms. We’ve found that some guest absolutely love it and some prefer carpet. We have left a number of our upstairs rooms carpeted for this very reason. It’s nice for our guests to have this option upon check in!
In regards to toiletries, we do offer shampoo/conditioner at the front desk…I’m sorry you were not aware of this amenity. It saddened me as well as the rest of our team to hear you refer our Motel as a grungy roadside Motel. The entire Motel 6 staff has worked extremely hard on updating/remodeling the Motel 6 of Holbrook. As you can see from our guest photos and reviews…were far from what you’ve described. No excuses though, we need to do a better job of making sure every room is perfect and ready for our guests upon arrival. We are devoted to guest satisfaction and strive to deliver the best product possible. Most importantly, if your not happy with your accommodations neither are we. Again, thank you for your input and concerns with our property. Although, it’s not what we like to hear back from our guests…it’s still a very important step in the overall quality and improvement of our property.

Please feel free to contact myself personally in regards to any other concerns
you might have.

Kindest Regards

Russ Harper
Motel 6 Holbrook, AZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
63 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed April 3, 2013

We stayed one night recently during a trip to the Petrified Forest. The price was great, they allowed pets and the rooms were really nice and clean. It looked like new Pergo had just been put down. Front staff was very friendly and gave us a good recommendation to the Italian restaurant nearby. No breakfast but there is a Denny's right next door, which is better than your usual hotel breakfast anyway and not that expensive. The only ding was that the bed was pushed against the wall so one of us had to climb out of it.

Overall a good stay. (Note: We reserve a five star rating for the truly wonderful experiences).

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheHellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russ H, Manager at Motel 6 Holbrook, responded to this review, April 12, 2013
First and foremost, we would like to give a big thank you for your review. Our team strives to make each guest feel welcomed and appreciated. We want to make sure your stay with us is affordable and comfortable and you leave knowing you were taken care of just like family. Our team invites you to stay us again if your ever in the area for business or pleasure. We are in the process of adding more amenities to our motel. We hope you have the opportunity to experience what we have to offer and makes up for the inconvience you may have had while your stay with us.

We look forward to serving you in the near future. Thank you again for choosing Motel 6 of Holbrook, AZ.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motel 6 Holbrook

Property: Motel 6 Holbrook
Address: 2514 Navajo Blvd, I-40 at Exit #289, Holbrook, AZ 86025
Location: United States > Arizona > Holbrook
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Holbrook
#5 Family Hotel in Holbrook
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Holbrook 2*
Number of rooms: 105
Official Description (provided by the hotel):
Motel 6 Holbrook AZ is conveniently located off I-40. Amenities include a seasonal outdoor pool, business center, coin laundry, BBQ grills, a pet park, truck parking, and free Wi-Fi, 32 inch flat screen TV, and micro-fridge units in all modern rooms. ... more   less 
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Also Known As:
Motel Six Holbrook
Holbrook Motel 6
Holbrook Motel Six

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