We were booked into this 'motel' for part of our journey across Route 66. First of all we could not understand why we were stopping in Holbrook at all but went along with the plans anyway, on arrival the motel looks ok, basic but clean appearance. We went into the reception to check in and were faced with one of the most vile, rude and unhelpful women we have ever met, we were given the room keys as she mumbled the door number, no information about the area, no information about breakfast, no information on checking out time, in fact no information at all!! The room itself was very basic, the telephone did not work, fridge was not at all cold, the room door did not open or close without some force, the air conditioning was the loudest I have ever heard, possibly to compete with the sound of trains rushing past constantly. We were only staying here for 1 night so did not bother asking to switch rooms (didn't think the unhelpful lady on the desk would have done much about it anyway). We decided to go to the pool as it was an extremely hot day and there was nothing else around here to do, my husband collected the towels from the reception, on laying them out they were covered in yellow stains and holes. The pool was also filthy, pool side tables and loungers were filthy and the vending machine did not work. We planned to leave as early as possible the next morning, believing there was no breakfast included as it had not been mentioned (probably would not have eaten here anyway as it is so dirty) so got everything ready to go and went to get in the shower, the bathroom wasn't the best to begin with but as I went to turn the shower on I noticed lots of tiny fly/flea looking creatures sitting in the bath, then more all nestled on the towels and more all over the basin and surrounding areas. Most disgusting hotel I have ever seen. Should also mention the dodgy location, lots of druggy looking guys around, we were quite concerned about parking our car here. This hotel should be shut down. Do not stay here!!!!
- Official Description (provided by the hotel):
- Guests of the pet friendly Magnuson Hotel Adobe of Holbrook can enjoy a free breakfast, outdoor pool, on site exercise room, and free parking ... more less
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- Also Known As:
- Best Western Adobe Hotel Holbrook
- Best Western Holbrook
- Holbrook Best Western