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“Insensitive to down right mean.”
Review of X Diamond Ranch

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X Diamond Ranch
Ranked #5 of 10 Specialty Lodging in Greer
Reviewed October 24, 2010

A friend and myself had planned this wonderful trip to northern arizona culimnating in time at the X Diamond Ranch. I PRE paid a $50.00 deposit, left my card info and said we would probably pay cash when we got there. On August 15 we received devestating, my 46 year old daughter was diagnosed with terminal cancer, given 2-3 months to live. My friend still came from England to help me, but we had to cancel all our travel plans, inlcuding antelope canyon, and Navajo land, monument valley, and many other lovely places. I notified them with many weeks notice in advance that we could not stay, and explained the reasons why. They ignored two emails and one voice mail, asking to please release us from the "non refundable" 50 deposit. Even the air lines left my air ticket open for one year as an accomodation! (and it was not an insured ticket). I just feel for them to keep my fifty dollars was and unconscienable. Pretty bad when love of money will make someone greedily keep this type of money. It was holiday time and I am sure they had NO trouble renting it with many weeks advance notice!

  • Stayed: September 2010, traveled with friends
    • Service
7  Thank looking4spring04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about X Diamond Ranch

Address: P.O. Box 113, Greer, AZ 85927-0113
Location: United States > Arizona > Greer
Hotel Style:
Ranked #5 of 10 Specialty Lodging in Greer
Number of rooms: 7

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