We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Green Valley
Nearby Hotels
Reviews (555)
Filter reviews
555 results
Traveler rating
253
193
64
24
21
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
253
193
64
24
21
Show reviews that mention
All reviews attached restaurant free breakfast best westerns restaurant bar would definitely stay here again fitness room front desk staff order off the menu nice restaurant made to order breakfast tucson area great place to stay hot breakfast pool area pleasant stay madera canyon beds were comfortable
Selected filters
Filter
Updating list...
3 - 8 of 555 reviews
Reviewed January 18, 2020

This is a quiet and peaceful location, with one of the friendliest and most cheerful staffs that I have ever encountered. If you like to use the pool, get a ground floor pool view room, which has a walk our sliding door to the pool area.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank wilgrobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M T, General Manager at Best Western Green Valley Inn, responded to this reviewResponded 4 weeks ago

Thanks for staying with us, we here at the Best Western Green Valley Inn take a lot of pride on what we do.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2020

This is our annual stop on our Way to and from Mexico. I was able to do laundry (only one machine) while I watched sports in the lounge. We were going to go out for dinner but the menu loooked great so we stayed. Clean rooms and great staff.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank meltemi51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M T, General Manager at Best Western Green Valley Inn, responded to this reviewResponded January 15, 2020

Meltemi51 thanks so much for staying with us. I am glad to hear you enjoyed your stay and will come back soon. We, here at the Best Western Green Valley Inn take a lot of pride in what we do!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

My stay at the Best western green valley inn was amazing. The entire staff from housekeeping to front desk was so helpful and accommodating. Yesenia who checked me in, Curtis and Barbara at the front desk were great. Shell and Norma in the housekeeping were always ready to help.Jose was really helpful when I had to get a lamp fixed. The hot tub and pool was nice and warm in the cold weather.Great team and a great place to stay.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rsingh26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M T, Manager at Best Western Green Valley Inn, responded to this reviewResponded January 13, 2020

Thanks for staying with!! I'm glad you were able to enjoy your stay. We, here at the Best Western Inn Green Valley take a lot of pride in what we do.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2019

With one person in front of us, it took 35 minutes to check in. The room #112 had an odor. The king studio turned out to be 2 old rooms with the connecting door missing. The tub would not drain as you stood in the shower. The 2nd shower, left over from the other room was too disgusting to be an appealing option. The water pressure at the sinks was very low and the faucet up against the sink back. The toilet would move when you stepped in the bathroom. The lighting was very poor in the bathrooms. The glass door by the bed was crooked so the bottom of the door had a gap that you cannot seal. We used a towel. The front desk had interest in hearing about any of it! The restaurant service was horrible. Without being busy, like five tables occupied out of 30, we waited and waited to sit. The first day the potatoes came out hard, like way over cooked sitting in a pan waiting to be ordered. The second day, after we sat, two couples came in after us, ate and left while we and another table waited for our food. I went to the kitchen to complain and ask for our food! Still waited! Like the order never went in! The table next to us, turned out to be regulars, told the manager they are never coming back. They all knew each other by first names. The bacon came out like rubber! What a mess! No offer to discount the food of course. The gym had five pieces of equipment, two broken and the other three were treadmills. After our Christmas visit with family, we thought we would enjoy the hot tub. Bad idea!!! We got in and were overcome with bleach and chlorine burning our eyes! We got out after 5 minutes and got back to our room to find it discolored my wifes suit and completely faded the brilliant purple and blue out of her suit!! That suit is 1 year old and was $200!! We went to check out and get a paper receipt. I was told I could not have a receipt because I used a third party. I asked her what she was talking about because I booked directly with them!? She told me no receipt and she did not know the total. Then walked into the back office leaving me stand there. We are so mad! This kind of service is unacceptable and has to be stopped and this facility cleaned up! I am sure this is a poorly owned and run franchise but where the hell is Corporate Best Western on this property. How is this the face of Best Western in Green Valley, Arizona?? Do they not go look at properties that bare their national name brand? Do yourself a HUGE favor and pick another hotel in this area.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank HSisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M T, General Manager at Best Western Green Valley Inn, responded to this reviewResponded December 26, 2019

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 520 625-2250 .

Sincerely,

Norah Abril

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2019

We have stayed here at least 6 times, it just keeps getting better. Rooms upgraded so there are plenty of places to charge electronics. Always clean. Free breakfast a fantastic perk! Never had a bad experience her.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Salemsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews