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Best Western Green Valley Inn
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Reviews (467)
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All reviewsfree breakfastattached restauranthotel restaurantbest westernsnice pool areanice restaurantregular menufitness roomfront desk stafftucson areacomfortable bedmade to order breakfasthot breakfastwould definitely stay here againgreat place to stayolder hotelbottled water
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383 - 388 of 467 reviews
Reviewed November 10, 2013

Liked the location and quality of the hotel and amenities. The staff was very friendly and they have a great restaurant that makes you complimentary breakfast to order. I was traveling with my dog, and they gave me a pet room that had a microwave and refrigerator. Everything had been upgraded except carpeting, which was badly in need of replacement.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur K, General Manager at Best Western Green Valley Inn, responded to this reviewResponded November 20, 2013

Thank you for responding regarding your recent stay at our property.

Your business is very important to us and we value your input. By telling us
what you liked about your stay with us we are able to deliver a superior
experience for you and other guests in the future. We do use your feed back.

If I can be of assistance, please do not hesitate to contact me directly @ 520
625 2250.

Sincerely,
Arthur Kaminski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

Clean rooms, nice pool area - liked the on site restaurant. Need to fix sliding door to pool area from room, but overall a pleasant stay. We will definitely stay here next year when we come to Green Valley for their annual Rose Show.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Geraldine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur K, General Manager at Best Western Green Valley Inn, responded to this reviewResponded November 20, 2013

Thank you for responding regarding your recent stay at our property.

Your business is very important to us and we value your input. By telling us
what you liked about your stay with us we are able to deliver a superior
experience for you and other guests in the future. We do use your feed back.

If I can be of assistance, please do not hesitate to contact me directly @ 520
625 2250.

Sincerely,
Arthur Kaminski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Hotel has been refurbished. Remodeled restaurant and add a lounge. May be the only lounge in Green Valley that stays open til 10 during the week and midnight on weekends. It's central to most Grn Valley interest. Would recommend it if staying within Grn Valley.

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur K, Manager at Best Western Green Valley Inn, responded to this reviewResponded October 25, 2013

Thank you for responding regarding your recent stay at our property.

Your business is very important to us and we value your input. By telling us
what you liked about your stay with us we are able to deliver a superior
experience for you and other guests in the future. We do use your feed back.

If I can be of assistance, please do not hesitate to contact me directly @ 520
625 2250.

Sincerely,
Arthur Kaminski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

We stayed here for one night, to attend a family function in nearby Vail.
The hotel was nice, the room was very comfortable, and the complimentary breakfast was acceptable.
Only 2 minor issues:
1) I asked the front desk clerk about how long it would take us to drive to Vail, she indicated at least an hour. I was a bit disappointed because I chose this hotel because of it's vicinity...as it turns out it was 17 miles (about 25 minute drive).
2) The staff in the breakfast (bar) area was a little snotty at first, when asked where the continental breakfast was served she replied (in a bit of a stern manner) "We don't have a continental breakfast here, we have a complimentary breakfast." I understand the difference and was a little set back by the tone but when we returned for breakfast her attitude changed immensely (maybe management heard her response and reminded her we were guests).

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CaAz-JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur K, General Manager at Best Western Green Valley Inn, responded to this reviewResponded October 25, 2013

Thank you for responding regarding your recent stay at our property.

Your business is very important to us and we value your input. By telling us
what you liked about your stay with us we are able to deliver a superior
experience for you and other guests in the future. We do use your feed back.

If I can be of assistance, please do not hesitate to contact me directly @ 520
625 2250.

Sincerely,
Arthur Kaminski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

All decor was in poor shape. Food at sports bar was bad. Room had some kind of mechanical room above it that made awful noise every 5 minutes. Room had no towel racks. Internet was very slow or did not work at all.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur K, General Manager at Best Western Green Valley Inn, responded to this reviewResponded October 25, 2013

Thank you for responding regarding your recent stay at our property.

Your business is very important to us and we value your input. By telling us
what you liked about your stay with us we are able to deliver a superior
experience for you and other guests in the future. We do use your feed back.

If I can be of assistance, please do not hesitate to contact me directly @ 520
625 2250.

Sincerely,
Arthur Kaminski
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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