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Hampton Inn & Suites Phoenix Glendale - Westgate
Ranked #1 of 15 Hotels in Glendale
Certificate of Excellence
London, England
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed November 9, 2009

This Hampton Inn is clearly quite new as everything is in good condition. Clean and very comfortable room. The staff were very helpful. There was a good choice for breakfast, both hot and cold. I didn't try the hot, but the cold was fresh and there was plenty of it. Very close to Westage complex. I thought the hotel was a little over-priced compared to some, but it wouldn't stop me staying there again.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Welshquin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
    410
    149
    35
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
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English first
Ottawa, Canada
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed October 16, 2009

I've stayed at this property a number of times over the last 18 months - and colleagues have stayed more often - and I have to give them the credit that is due. The service and attention to detail have been consistently excellent every time. For example, on one of my visits, I mentioned that I needed more hangars for pants and skirts as I left that morning. When I returned to my room that evening, I had my hangars. Now, this is not particularly over the top - it's good customer service, yes, but about what I would expect. What was amazing was that the next time I stayed at the hotel, the front desk clerk made a point of saying that they'd made sure there were extra pant hangars in my room since they knew I needed them. THAT is definitely a step beyond.

As someone who does project based work and returns to the same properties again and again, that level of care is just not that common, and it's a very nice change. They always greet me by name when I come back, ask after other colleagues that have stayed there in the past, and just generally make it clear that they appreciate my business.

The rooms are fairly standard with the new models of the Hamptons - granite counters in the bathroom, wonderful pillow top beds, and a choice of feather or foam pillows already in the room. Not all the rooms have the frig and microwave, but those that do typically also have a wet bar area which is nice. Flat screen TV's, and all the channels you would expect are also standard.

My ONLY issue - and it seems to depend on whether there are baseball teams in the hotel - is that the internet connection can be slow. They have both wired and wireless in the rooms, but I didn't find any appreciable difference in speed. I work a lot when I'm at the hotel, and often connect to client sites through VPNs, and it was painfully slow in the evenings during my last stay. The stay before that was excellent, however, so I think it has a lot to do with who else is in the hotel and surfing!

There are lots of restaurants around, and a few that would be classed more as "fast food". Which Wich is a great little sandwich shop with tons of choice, Moe's has great, fast Mexican, and Native New Yorker across the street behind Cabela's Outfitters is good, solid pub food that you can eat there or take out. The restaurants at Westgate are a little pricy, but I've eaten at most and they're adequate to great. If you like ice cream, check out Coldstone Creamery - I find them wherever I go since we don't have them in Canada!

The folks at the front desk can also make recommendations for you - and they're honest about what each restaurant will offer in terms of style, service, and quality. There is also a hotel shuttle you can book to drop you off and pick you up if you don't want to drink and drive!

Having stayed at the Hampton in Peoria many times, there is no comparison with Westgate. It wins hands down. If you have a choice, go Westgate.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravellingCanuckYOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nc
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 8, 2009

room reasonable next to shopping and restaurants.Staff helped any way they could. clean and comfortable. price was right!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redmaw45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
1 review
5 of 5 bubbles Reviewed September 8, 2009

My friends and i were at the hotel for 3 weeks ,the room was large and comfortable, all the staff could not do enough for us.
Matthew,Matt and girls on the front desk were lovely. Geordean and Carolyn they are the girls that do the breakfast,they couldnt do enough for us also.Then there isJeramy and Alma they also are lovely people.
Thank you all , the ladies from Scotland

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean2647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed August 27, 2009

This is an average Hampton Inn, the one thing it has going for it is it is located in a pretty decent location. Close to the freeway and right across the street from a mall which has many different dining, drinking, and shopping options.

The room I stayed in was fairly big, and the breakfast was decent. It also had a loud air conditioner that helped to drown the noise of my neighbors. The walls and ceilings in this place are pretty thin.

The staff is generally amiable, the parking is ample, but the pool is pretty sad. Although it is one of the best in the Glendale/Peoria area that I have stayed at it is definitely not the best hotel in the greater Phoenix area.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rovingthemuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
203 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed August 21, 2009

I stayed here as part of a tour of the US. This hotel is superb. The rooms are newly decorated and spotlessly clean. The pool is lovely too. The mall and several restaurants are a short walk away.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Little Jenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 29, 2009

I only stayed at this hotel for one night but found the rooms to be spacious, modern, extremely clean and comfortable. Staff were pleasant and helpful. Breakfast was plentiful if a little limited and internet access was free in the business suite. overall a thoroughly good and comfortable overnight stay.

Stayed May 2009, traveled as a couple
Helpful?
Thank valc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix Glendale - Westgate

Property: Hampton Inn & Suites Phoenix Glendale - Westgate
Address: 6630 N 95th Ave, Glendale, AZ 85305-3126
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Glendale
#2 Romantic Hotel in Glendale
#2 Family Hotel in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Phoenix Glendale - Westgate 3*
Number of rooms: 149
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Glendale/Westgate is located right next to the University of Phoenix Stadium (home of the Arizona Cardinals) and Gila River Arena (home of the Phoenix Coyotes and Arizona Sting) as its backdrop, Westgate features trendy restaurants and lounges as well as unique shops, concerts and sporting events. Our hotel in Glendale, AZ also puts you in reach of the Major League Baseball Spring Training grounds, Phoenix International Raceway, Luke Air Force Base and much more! ... more   less 
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Also Known As:
Hampton Inn And Suites Phoenix Glendale - Westgate
Hampton Inn & Suites Phoenix Glendale - Westgate Hotel Glendale
Hampton Inn Glendale
Glendale Hampton Inn

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