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Hampton Inn & Suites Phoenix Glendale - Westgate
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Reviews (737)
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All reviewsgreat locationwalking distanceoutlet mallacross the streetgila river arenacomplimentary breakfastcardinals stadiumhotel stafffootball gamegreat place to staynice breakfastsporting eventsthe hotel is cleanwould stay here againeasy accessking suitespring training
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628 - 633 of 737 reviews
Reviewed June 6, 2013

Service was great and staff was friendly. Rooms are nice size and beds are comfy. There are couple malls with shops, restaurants, and a movie theater, and of course the arean and stadium, all within walking distance, but nothing beyond that. Complementary parking, free breakfast, nice pool, business center, and and gym all add to the value of this property. We would definitely stay here again if we need a room in this immediate area.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis K, General Manager at Hampton Inn & Suites Phoenix Glendale - Westgate, responded to this reviewResponded June 10, 2013

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from all of our guests, and enjoy celebrating positive feedback such as yours. We are very happy that you were able to enjoy many of our complimentary amenities during you stay with us.

We hope to see you again soon if traveling back into the Phoenix/Glendale area.

Warmest Regards,

Travis Kuhlman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

I enjoyed my visit very much. A shuttle bus service to and from the airport would be convenient. I did not use the pool. I used the exercise facilities and they worked fine. The complimentary continental breakfast was excellent. The air-conditioning kept the building cool even when it was over 100 degrees outside.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Edward Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis K, General Manager at Hampton Inn & Suites Phoenix Glendale - Westgate, responded to this reviewResponded June 3, 2013

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from all of our guests, and enjoy celebrating positive feedback such as yours. Your comments have also provided us with a great opportunity to review with the team, so that they can see that what we do on daily basis makes a difference. We are extremely excited that your stay with us was a such a great experience and always appreciate the feedback regarding things we can approve upon (such as airport shuttle) . We do reviews with our ownership group monthly, and I will be sure to add this to my list of topics.
Thank you again for your comments, and we hope to see you again soon. I can be reached by phone at 623-271-7771.

Travis Kuhlman
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2013

Convenient location, friendly staff, comfortable rooms, and good food. What more could you ask for? We highly recommend that you book at Hampton Inn. Whether you go solo, with friends or family, or even for business, we are sure you will enjoy your visit as much as we did.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis K, General Manager at Hampton Inn & Suites Phoenix Glendale - Westgate, responded to this reviewResponded June 3, 2013

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from all of our guests, and enjoy celebrating positive feedback such as yours. Your comments have also provided us with a great opportunity to review with the team, so that they can see that what we do on daily basis makes a difference. We are extremely excited that your stay with us was a such a great experience.
Thank you again for your comments, and we hope to see you again soon. I can be reached by phone at 623-271-7771.

Travis Kuhlman
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

Rooms are very clean & quiet. The staff was friendly & accommodating. Great hot breakfast & the variety was nice. Really good coffee! Good central location. I especially enjoyed the lady who cleaned my room, always smiling & always nice things to say & did an awesome job. A perfect stay overall.

  • Stayed: April 2013, traveled on business
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Thank TreasaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

The staff was very attentive to our needs and wants during our stay. Tina went our of her way to make our visit special. She warmly greeted us daily with a smile, checking in on our status and actually listening to our thoughts / feedback. It was like visiting family. And the location is perfect with entertainment, restaurants, and shops conveniently located. Thank you Hampton Inn.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis K, General Manager at Hampton Inn & Suites Phoenix Glendale - Westgate, responded to this reviewResponded May 20, 2013

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from all of our guests, and enjoy celebrating positive feedback such as yours. As Always, your comments have also provided us with a great opportunity to review with the team, so that they can see that what we do on daily basis makes a difference. We are proud to have Tina as part of the Glendale team, and am excited that she made your stay so memorable. We hope to see you soon when traveling to the Phoenix/Glendale area.
Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 623-271-7771.

Travis Kuhlman
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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