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“smoking room anyone?”

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Hampton Inn & Suites Phoenix Glendale - Westgate
Ranked #1 of 15 Hotels in Glendale
Certificate of Excellence
Calgary, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“smoking room anyone?”
Reviewed March 4, 2012

We made the reservation for this hotel through a travel web site. Booked a King non-smoking room. The rate was the same on the hotel site, so no real deal. When we checked in they put us in a smoking room. For non-smokers it was disgusting! When I called down to the front desk they said it was a full hotel and they could not change us. They did offer to put an ozone machine in the room while we were out for dinner. Needless to say upon our return after dinner, that had not happened. Upon check they told us it was the travel web sites fault not theirs. But our reservation clearly showed it was a non-smoking reservation. Our clothes and luggage stunk of cigarette smoke the rest of our trip!! So gross! Very disappointed in the lack of customer service and the fact that they tried to pass the buck. If you stay there do not stay on the 4th floor if you don't smoke!! The hallways wreak of cigarette smoke!

Room Tip: If you don't smoke make sure you do not have a room on the 4th floor!!
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  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
1 Thank kjwebb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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657 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (58)
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Lake Geneva, Wisconsin
Level 5 Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 14, 2012

The Hampton Inn and Suites at Westgate Center is a wonderful place to settle in if you are going to a game at the U of Phoenix stadium or at the Coyotes stadium. It is within walking distance and it is new with a great pool area, free breakfast, convenient to the expressway, downtown Phoenix and Sky Harbor airport. It is located in a sports/shopping/entertainment area off of 95th street at the Westgate Center. Fun place to eat, shop or just walk around.

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank brownieLuv2trvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windermere, Florida
Level 6 Contributor
723 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 648 helpful votes
Reviewed February 11, 2012

The hotel is conveniently located close to the University of Phoenix Stadium in Glendale as well as the Westgate Shopping Center. It is a fairly new hotel and is easily assessable from the highway. Its best quality would be its proximity to the stadium which allows you to save on parking. A car is a must if you plan on visiting any sites in the area. While it may be possible to get a shuttle from the airport, the hotel is too far away to go for just a night.

There is free wireless internet and a hot breakfast. Coffee is available throughout the day. The internet was quick and available throughout the hotel. The breakfast included hot items which slightly changed each morning with a different types of eggs offered. You can also choose from your standard continental breakfast choices as well as make your own waffles. Seating can be limited if you get there during the morning rush, but you could always take your food back to your room if necessary.

The room itself was large and comfortable. There were no issues with either external or internal noise, which is always noise when you try to get some sleep. My room had a king size bed, a sitting chair and a work desk. The shower in the bathroom had plenty of pressure and there was plenty of room to move around. Housekeeping was quick, but you may have to wait later in the day if the hotel is busy. The staff was professional and did not bother you.

I would definitely recommend the hotel if you are going to a game at one of the sporting facilities. It is a little far away if your intentions are to visit Phoenix and look to stay downtown.

  • Stayed February 2012, traveled solo
    • Value
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Helpful?
Thank wbullseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level 4 Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 27, 2012

This hotel was excellent. The free breakfast was great with good food choices, hot and cold choices. The staff was very friendly and always had smiles on there faces. The room and hotel lobby were very clean. If you are going to any of the sporting events then they are all in walking distance. Also lots of food choices in walking distance. I would go back for sure!

  • Stayed January 2012, traveled with friends
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Helpful?
1 Thank kanata-pete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 22, 2012

Can't imagine a better location if in town to watch a football game at the univ.of phoenix/Cardinal stadium, which is located out the front door, with associated restaurants, etc within' very easy walking distance. No worries about having to hassle with driving after the game. Is a newer and very clean hotel. Standard free continental breakfast, well stocked and clean. Comfortable beds and room -- your standard Hampton Inn, but relatively new, and not worn down. About a 25 minute, all freeway drive to airport. Nice tub/shower combo, but toilet, while clean, was clogged on arrival, but taken care of in quick order. Would consider staying again on next visit.

  • Stayed January 2012, traveled with family
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Helpful?
1 Thank OaktonFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo, Utah
Level 6 Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 9, 2012

This hotel is clean and comfortable. The staff was very friendly and helpful. The breakfast was good and the breakfast area was large.The hotel is within easy walking distrance to the Cardinals and Coyotes arena's. There are also other eating options within walking distance.

Room Tip: The rooms on the west side of the hotel are up against a freeway but the noise on the upper floors w...
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  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dialqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 1, 2012

Stayed at this location due to it's proximity to jobbing.com arena,was about a 10 min walk for us with sidewalks all the way.
The hotel itself was standard Hampton,clean and priced right. Large rooms,flat screen tv,large desk with office chair,large bathroom with over size shower,nice assortment of shampoo and soaps.
Bedding was better then avg,sheets and pillows were very soft a d made for a great nights sleep.
No doubt I would return when returning to the area.

  • Stayed December 2011
    • Value
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Helpful?
2 Thank Wally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix Glendale - Westgate

Property: Hampton Inn & Suites Phoenix Glendale - Westgate
Address: 6630 N 95th Ave, Glendale, AZ 85305-3126
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Glendale
#2 Business Hotel in Glendale
#2 Romantic Hotel in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Phoenix Glendale - Westgate 3*
Number of rooms: 149
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Glendale/Westgate is located right next to the University of Phoenix Stadium (home of the Arizona Cardinals) and Gila River Arena (home of the Phoenix Coyotes and Arizona Sting) as its backdrop, Westgate features trendy restaurants and lounges as well as unique shops, concerts and sporting events. Our hotel in Glendale, AZ also puts you in reach of the Major League Baseball Spring Training grounds, Phoenix International Raceway, Luke Air Force Base and much more! ... more   less 
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Also Known As:
Hampton Inn And Suites Phoenix Glendale - Westgate
Hampton Inn & Suites Phoenix Glendale - Westgate Hotel Glendale
Hampton Inn Glendale
Glendale Hampton Inn

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