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“Great location, spacious suite and top notch service !”

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Staybridge Suites Phoenix/Glendale
Ranked #8 of 15 Hotels in Glendale
Reviewed October 31, 2013

We choose this hotel mainly due to its location (just a short drive from the airport and in walking distance to a couple restaurants - also Cabela's came in handy the next morning) and because I've never been dissapointed by Staybridge Suites.
We (my four buddies and me) were welcomed by a very friendly staff. Check-in was smooth and we received an upgrade (two bedroom suite, instead of one bedroom) - thanks again.
We also received lots of goodies during check-in: free "pantry" item, $25 Cabela's gift card, 10% off at Gordon Biersch brewing - these things are always greatly appreciated !
Our suite was located on the ground floot, was super clean and very spacious. It had three flat-screen tvs and a big fridge.
Next morning we enjoyed the nice pool area even during some rain. Breakfast was very good (not just the ordinary continental breakfast).
Overall a perfect stay - you can't go wrong with Staybridge Suites!
One (very positive) issue I would like to point out: one of my buddies ordered two movies by mistake (and watched just a couple minutes of each movie - he never used this kind of in-room entertainment and therefore he thought that they would be for free). Next morning I explained the whole story to the very friendly lady at the front desk and she gave us our money back - thats what I call top notch customer service !
THANK YOU VERY MUCH AGAIN !!!

  • Stayed: August 2013, traveled with friends
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1  Thank sial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 - 164 of 246 reviews

Reviewed October 26, 2013

I have been staying at the Staybridge in Glendale 3-4 nights per weeks for the past 7 months. It truly is home away from home. I picked this hotel for several reasons. First, there is a kitchen with full fridge in each room so it allows for some cooking. The also have lockers so if you want to leave something there over the weekend and get it when you come back, you can do that. The property has a nice outdoor heated pool with lots of tables, chairs, and lounge areas along with a grill. Grilling utensils are at the front desk, just ask for them!

Tuesday-Thursday nights there is a social with free beer, wine, and dinner so you can get to know the staff and "neighbors" in the hotel. Across the street from the hotel is a Cabelas and Native grill (formerly the Native New Yorker). Also within walking distance is an AMC movie theater, Jobing.com arena where there are concerts and the Phoenix Coyotes play, the Arizona Cardinals stadium, and Westgate city center which has tons of fun restaurants, bars, and a few little shops. All in All- GREAT location.

The BEST thing about the Staybridge, however, is the staff. They have been like a family to me for the better part of the year. Though they get to go home every night, they understand that business travels don't so they really go out of their way to make us comfortable. Brianna Fischer who is the Director of Sales does such an amazing job. She is incredibly good at what she does. Being from Texas, she clearly was raised to show that famous Southern Hospitality. Furthermore, when people from my team have to go stay in other cities, she always works hard to find them a nice place to stay with a good rate.

Room Tip: street rooms are quieter than pool side if the weather is nice. If you get hot/cold at night, o...
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  • Stayed: September 2013, traveled on business
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1  Thank vanessaknowsbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded November 20, 2013

Dear Vanessa,

Thank you for taking the time out of your day to write about your experience with us. I also want to thank you for the wonderful comments about the hotel and staff. I was especially excited to hear about how Brianna Fischer has done and amazing job in taking care of you and your group. Thank you so much for staying with us. We look forward to your next stay with us!

Sincerely,

Management and Team

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Reviewed October 20, 2013 via mobile

This was absolutely an amazing stay. The room was super clean, the breakfast every morning was super convenient, and the staff was super professional and accommodating. Honestly one of the biggest things I look for is a delightful staff who know when to be flexible and serve the custom we'd needs. Especially amazing was a certain front desk worker named Malary. (Not sure if I spelled that right). She was so helpful and I loved her customer service. Always had a smile. The bottom line is, this hotel is second to none and I highly recommend staying here.

Stayed: October 2013
1  Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded November 20, 2013

Dear Scott P,

On behalf of the entire team here at the Staybridge Suites in Glendale, AZ, we want to thank you for choosing to stay with us and for the wonderful comments about the hotel and Malory. Our team strives to offer exceptional customer service and it makes us proud when they deliver. Thanks again for staying with us! We look forward to your next visit.

Management and Team

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Reviewed September 16, 2013

I went to watch the Cardinals play some football. I stayed at this hotel. It was a decent experience. Staff was friendly, room was clean, bathrooms adequate. I was only there for 1 night, but so easy. Easily within walking distance of University of Phoenix stadium and all the stores, restaurants, and festivities around the stadium. Good time.

  • Stayed: September 2013, traveled as a couple
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2  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded September 17, 2013

Thank you for choosing the Staybridge Suites- Glendale. We are pleased you enjoyed your stay, no matter how short it was and look forward to seeing you again in the near future.
Thank you.

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Reviewed September 7, 2013

On arrival check in was friendly and fast. Suite had double bed , sofa, large TV and kitchen area. Clean and well laid out, plenty of storage. All the staff were friendly and very helpful. We used safety deposit box at reception which was great. Breakfast was excellent and varied each morning. Light evening meal provided Tues - Thurs was varied and we found this excellent as well. Wine/Beer and soft drinks were also provided with the evening meals which was fab to chill and relax after a long day. Hotel Location was excellent just off the 101 freeway and within walking distance of shopping and eating places. Pool area had plenty of sun beds and much needed shade with towels provided. Parking was free and always available.I would definitely recommend this hotel and would stay here again on any future visits to Phoenix

Stayed: September 2013, traveled as a couple
1  Thank SparkfromEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded September 8, 2013

Thank you for such wonderful feedback. We are so pleased you enjoyed the amenities at our hotel and were able to make your self feel at home. We strive to make our guests feel comfortable and welcome, it give us great pleasure that all of our staff was able to provide this.
Thank you for choosing us, we look forward to hearing back from you.

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Reviewed July 27, 2013

We came to Denver for medical reasons, and ended up enjoying our stay tremendously. This is because of the away from home family that we met at Staybridge. I've never seen a staff work harder than they do here, to make you feel comfortable and at home. Our room was perfect for us and even tho we were there for 2 weeks, the staff went the extra mile to keep us organized and clean. Everyone met you with a big smile on their face. The front desk has excellent people running it. You even have a social time in the evening allowing you to meet the other residents. So cool.
Keep up the good work you are doing.

Room Tip: We chose a room on the lower floor and by one of the side doors. Even tho there were many families h...
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  • Stayed: July 2013, traveled on business
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1  Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded July 30, 2013

Janet,
Thank you for staying with us, your review is wonderful and very much appreciated. We take our jobs very seriously and make it a point to make every guest feel at home at the Staybridge. We look forward to seeing you in the future and truly appreciate your wonderful review.
Thank you from all the Staybridge Staff!

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Reviewed July 3, 2013

Great room, great value, and pleasant, helpful staff. Unfortunately, our stay overlapped that of at least one boys' baseball team, and the teenage boys acted as teenage boys do, including running through the halls playing a "shooting" game and leaving wet towels and trash in the hallways and elevator. The pool area became uninhabitable because of the horseplay. They also apparently somehow broke the pool filter on the weekend, which wasn't fixed until Thursday, the day we left. The staff seem truly concerned with making everyone's stay as pleasant as possible, but if they're going to book large groups of teenagers, then some adult supervision is necessary.

  • Stayed: June 2013, traveled with family
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1  Thank RhetMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded July 24, 2013

Dear RhetMan
We value your feedback and wanted to reach out and apologize for your unfortunate stay due to the baseball team in house. We try our best to make each guests stay comfortable and at home and it is very disappointing that we fall short of the expectations not only we have but you as our guests have. We are glad to see that our staff did the best they could with as much trouble as those teams caused. We do hope you give us another chance and hope to see you in the future. It is our endeavor to learn and grow and with out feedback our business cannot do so. So thank you once again for the feedback and we sincerely thank you for choosing to stay with us!

Thank you.

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Additional Information about Staybridge Suites Phoenix/Glendale

Address: 9340 W Cabela Dr, Glendale, AZ 85305-1365
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Glendale
#3 Romantic Hotel in Glendale
#4 Business Hotel in Glendale
Price Range: $135 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Phoenix/Glendale 3*
Number of rooms: 116
Official Description (provided by the hotel):
Glendale, Arizona Hotel Welcomes Guests for an Exceptional Extended Stay Ideally situated across the street from the Westgate City Center, Staybridge Suites Phoenix - Glendale provides you with upscale extended stay accommodations and easy access to the most popular attractions and prominent businesses in the Phoenix area. Guests of our pet friendly Glendale accommodations can enjoy visiting downtown Phoenix and the Wildlife World Zoo. Entertainment and sporting events at Jobing.com Arena and University of Phoenix Stadium are located within walking distance. Business travelers appreciate our extended stay Phoenix - Glendale hotel which is near Luke Air Force Base, Glendale Airport and Honeywell. Over 800 sq. ft. of meeting space, free high-speed Internet access and a 24-hour business center are available to meet your professional needs. During your stay, we hope you will take advantage of our Glendale, AZ hotel's complimentary laundry facilities and fully equipped kitchens. An outdoor pool, a fitness center, and a barbecue grilling area are also available for your enjoyment. In the morning, be sure to visit the free, daily hot breakfast buffet, and join us in the community great room for complimentary beverages and hors d'oeuvre Tuesday through Thursday. As you plan your trip to the Valley of the Sun, we invite you to explore our excellent Phoenix - Glendale hotel rates and make your reservations with us today! ... more   less 
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Also Known As:
Staybridge Suites Phoenix/Glendale Hotel Glendale
Staybridge Suites Glendale

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