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Staybridge Suites Phoenix/Glendale
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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of $122/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (270)
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All reviewstwo bedroom suitefront desklight housekeepinglight dinnerthe holiday innbeer winestove toppool areafree breakfastacross the streethome away from homewafflesfull kitchenwalking distancesmall kitchenlaundry roomfire pit
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Reviewed April 2, 2013

Loved this hotel! Helpful, friendly staff, very clean, nice amenities.We would definitely stay in a Staybridge again!

Details:

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Rooms: We stayed in a two-bedroom, two bathroom suite with our family of five (three kids). It was perfect for our family. The kitchen was very convenient. It was too small to really cook a full meal, but great for snacks, drink etc. Nice to have a full fridge and freezer and dishwasher and all the necessities. Really appreciated having drawers and lots of closet space in the bedrooms and cabinets in the bathrooms to store our stuff and manage clutter.
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Breakfast and Snack: The free breakfast was a really nice convenience. Not a huge selection but definitely solid. You have to eat on the early side for the best selection. Pretty much the same every day. You can expect: scrambled eggs and some sort of meat (it was ham every day except bacon one day), cold cereal and oatmeal, small selection of fruit (melon or pineapple, apples and bananas), yogurt, bagels/toast and waffles (only one waffle iron with long lines, so you have to really want one!). Plus coffee and juices. The option for an evening dinner/snack was really nice, though we never took advantage of it.

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Pool: The pool was awesome! Not overcrowded, lots of spaces to sit in the sun or shade. We swam almost every day.

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Amenities: Used the fitness center a couple times and it's small (two treadmills, one elliptical and a small weight machine) but does the job. There is free laundry, which we never used but was a nice option. There is a little shop with snacks, necessities) etc that was very reasonably priced.
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The location was close (within walking distance) of the Westgate entertainment district. Movie theaters, restaurant and a lovely open-air plaza with fountains that was great to walk around. Not sure if we would opt to stay in Glendale again, though - as most of the places we ended up going seemed to be closer to Scottsdale or DT. Would've liked to be a little closer (however we were never farther than 20-30 miles for most things.

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Minor drawbacks: I didn't love that there was daily light housekeeping instead of a full-service clean. This was straightening, making beds, restocking etc. This probably would have been totally fine if we were not traveling with three kids. But as it was, I really would have liked to have the option have had the floor swept/vacuumed daily. Kids get messy! :) Again, the hotel was very clean, and they did a great job with what they DID do.This probably would not be an issue for anyone without kids.

The pay preview movies were insanely priced ($18, even for kids movies? Perhaps that's every hotel?), and they had very, very slow wireless. It is great that they offer their guests this for free, but we ended up using our portable hot spot and paying the over charges because the wireless was so slow. Browsing is fine, but streaming movies (netflix, hulu) or downloading movies or books on a tablet (we did this for the plane or on our road trip to the grand canyon) pretty much impossible.

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Overall, we were very satisfied with this hotel and would not hesitate to stay with them again! Comfortable, clean, family-friendly and reasonably priced!

  • Stayed: March 2013, traveled with family
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Thank MelMpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded April 16, 2013

Thank you so much for your wonderful review!!! It is always so wonderful hearing from our guests in what they think about our hotel, our overall goal is to give a home away from home experience and when we hear that it has been accomplished it gives all of the staff and true feeling of accomplishment.
Thank you so much for choosing the Staybridge Suites and we can't wait to see you and your family in the near future.

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Reviewed March 25, 2013

Stayed here while visiting the area and seeing some hockey and baseball. Friendly staff and clean rooms. We had a 2 bedroom suite. Very clean. Pool was good too. They have free breakfasts each morning which were tasty and changed up. Happy hour Tues thru Thursday. Would like to see it each night. Short walk over to Westgate enterainment area, good food for the most part and the ice arena. About a $60 cab ride from Sky Harbour airport. Will stay here again!

Room Tip: May want to stay away from the pool side as there seems to be some fans running most of the time. A little noisy.
  • Stayed: March 2013, traveled with friends
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3  Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded March 28, 2013

Thank you so much for choosing the Staybridge suites, we strive to give a home away from home feeling for all of our guests and it’s always a great achievement when we get reviews like yours from our guests. We look forward to accommodating you in the future and thank you again for your positive responds to our brand.

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Reviewed March 21, 2013

My husband and I have stayed at a variety of hotels throughout the Phoenix area for nearly twenty years. We believe we have found "our home" at Staybridge Suites. The staff is unfailing kind and gracious. In fact, every staff member has answered questions and given directions. My husband is pleased to find a number of golf courses in nearby; whereas, I am pleased to be 1 1/2 miles from the bike path. (It's even better now that the outlet mall is on my route near the University of Phoenix stadium!) Our rooms have been spacious and always more than what we expected. Moreover, after a long day of flights, airports, and rental cars, it is so very nice to land in a welcoming hotel, complete with dinner and drinks on some nights. Free laundry is a wonderful plus, too. We appreciate this hotel so very much that we are thinking of checking into monthly rates. Most of our stays have been in March, which are always busy with spring training and other attractions; however, our December visits have been grand, too. Lastly, although this hotel is near the freeway and major shopping and sport activities, it is very quiet. As I was typing this, last year's general manager stopped by to greet me. In short, we have been quite pleased and look forward to not only this trip, but the next ones as well.

Room Tip: Be certain to ask for upgrades if you are a Priority Club member. If you're not a member, please consider becoming one.
  • Stayed: March 2013, traveled with friends
    • Value
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Thank LASH78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded March 28, 2013

Thank you so much for your wonderful comments about our hotel. Comments and reviews like these are why we do the things we do for our guests. We take great pride in our brand and it's our ultimite endeavor to make every guest our "finally home" guests. It warms my heart to know we will see you in the future and we all will be here to welcome you home.

Thank you for choosing our brand.

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Reviewed March 15, 2013

We spent a week here and loved having the extra space and kitchenette. The hotel is clean and spacious, and breakfast every morning is a plus with kids. Tuesday-Thursday they also have dinner, which we did not eat, as we were out and about. The pool is large and there is a hot tub and a small workout facility which we used daily. It was always empty, so getting in and done was not an issue. This location is near restaurants, shops, football and hockey stadiums. We took some hiking trips and the drive to any trail was about 30 minutes. I would definitely go back.

  • Stayed: March 2013, traveled with family
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Thank Rootiekazootie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

Checking out of the Staybridge in Glendale this morning. My wife and I travel a lot for business and had not stayed at a Staybridge, we picked this hotel based on Tripadvisor reviews. First the good: the staff is friendly and attentive and the common areas (dining area, pool.. etc.) are well taken care of. Our room, however, left a great deal to be desired. On the positive side is was clean (except for the stains on the "living room" carpet). But these rooms are so cheaply constructed and furnished! The family room/kitchenette is a large box of a room with cheap carpet, furniture that appears to have been picked up in a liquidation sale with one wall comprised of kitchen cabinets and appliances. The bed is one grade above uncomfortable, the pillows are small and foam filled. But all these issues are tolerable things (although perhaps not at $273 a night)... our biggest issue was the lack of sound insulation in the walls or ceiling. Staying in this room you will become intimately involved in the lives of people staying in the adjoining rooms, whether you want to be or not. Our first night we were kept awake until 3 am by the couple next door... last night from 1 am to 2 we had to endure the full telephone conversation from the woman on the other side of the wall. If our plans called for us to be staying here more that 2 nights I would have checked out after the first.

So we are left scratching our heads on the high rating... can the other local hotel rooms be worse than this? is it the free breakfast? free dinner during the week? Perhaps our room was missed in a refurbishing effort?

Room Tip: Make reservations at the Courtyard... Residence Inn... I will next time.
  • Stayed: March 2013, traveled as a couple
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1  Thank hamlin43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Staybridge Suites Phoenix/Glendale, responded to this reviewResponded March 13, 2013

I just wanted to take the time and sincerely apologize for the uncomfortable stay you experienced. Your satisfaction is very important to us and we are sorry that you were not able to get a good nights rest. It is a disappointment that we did not live up to our standards in guest satisfaction. I wish we could have resolved the issues you experienced while you were staying with us so that we could have saved a spot for you here in the future. We hope you will give us another chance; our staff is always here to give exceptional customer service if you should ever need or want to try us again. Thank you for your feedback and we look forward to having the opportunity to accommodate you in the future.

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