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Holiday Inn Express Hotel & Suites Phoenix-Glendale
Ranked #7 of 15 Hotels in Glendale
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thumbs up!”
5 of 5 bubbles Reviewed January 2, 2014

Very clean facility with new/modern furnishings. Free breakfast for hotel guests. Not top of the line cuisine but more than adequate. Courteous and helpful front desk staff. All in all, a comfortable and nice place to stay. Highly recommended.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DSK_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, January 24, 2014
Thank you for the fantastic review, we appreciate you taking the time out of your day to share your experience. Thank you for choosing to stay at the Holiday Inn Express & Suites in Glendale, Arizona! We look forward to having you stay with us again in the future.

Sincerely,

Management and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

169 reviews from our community

Traveler rating
    88
    60
    11
    7
    3
See reviews for
58
37
10
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Alberta, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

excellent location for cardinals game, also managed to catch the pac 12 championship. Restaurants close by walk to cardinal stadium. Staff very friendly, excellent buffet in the morning. Easy access to 101 and 10

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Loy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, December 16, 2013
Thank you for choosing to stay at the Holiday Inn Express in Glendale, Arizona during you visit to watch the Arizona Cardinals play. Also, I want to thank you for the great review and the wonderful comments about the hotel and team. Thanks again! We look forward to serving you again in the future.

Sincerely,

Management and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto,canada
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 6, 2013

I stayed in this hotel for six days during thanksgiving. This hotel is very clean with great service by the staff. I got the impression that the management cares for their staff as on thanksgiving day, they allowed their staff to enjoy the day with their families(there was a sign on the lobby informing guests about it). The room is spacious, the bed is very comfortable with ample amounts of pillows. Breakfast is served every morning. Fruit (apples) is available in the lobby at any time. I wont hesitate to stay in this hotel again and I would gladly recommend it to my friends and family traveling to the area.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank courtice8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, December 14, 2013
Thank you so much for choosing to stay at the Holiday Inn Express in Glendale, AZ during the Thanksgiving Day holiday! We appreciate you taking the time out of your day to share your experience. I was very happy to hear that you were pleased with the cleanliness of the hotel and the great service you received by the team. Thanks again for staying with us.

We look forward to serving you again in the future.

Sincerely,

Oscar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

Across a major street from the arena and the stadium quite close as well. The hotel is in a complex with another chain and can be confusing to figure out which hotel is which but the hotel is the brand intends convenient and well-maintained.

  • Stayed October 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank husslage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, December 14, 2013
Thank you for choosing to stay at the Holiday Inn Express in Glendale, AZ! I am sorry to hear you had a hard time finding the hotel and I appreciate the feedback. Thanks again for staying with us.

We look forward to serving you again in the future.

Sincerely,

Oscar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

This is a very nice hotel for a Holiday Inn. Some are not so great but I was pleasantly surprised by how nice this one is. It is fairly new and very clean. Pool is nice, the breakfast is tasty. The hotel was very clean and comfortable. The beds and pillows were comfy although the room was a little small.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank skylinewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, November 30, 2013
Thank you so much for the wonderful comments about the Holiday Inn Express here in Glendale, AZ! We're happy to hear you enjoyed our pool, breakfast, and the comfy bed. Thank you for choosing to stay with us! We look forward to your next stay with us.

Sincerely,

Management and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood Park, Canada
Level Contributor
100 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed November 4, 2013

We stayed here for a couple of nights to attend a Coyotes hockey game and a Cardinals football game. We were allowed to checkin at 11:00am which was very convenient. The front desk staff had a large group a head of us but put them thru quickly and apologized for making us wait.The staff were fantastic. We were placed in a main floor room which we did not really want but it saved a lot of wait time at the elevator as the hotel was busy. The room itself was clean although there were a few nicks and marks on some of the walls that maybe should have been taken care of, but not a huge deal. They have a standard continental breakfast in the morning which was fine. The hotel is only a short 10 minute walk or less to Jobing arena to watch hockey or a few more minutes to get to the Unversity of Phoenix football stadium to watch the Cards play. This hotel is in a perfect location for the sports fan or even if shopping is your thing, Tangiers outlet mall is also very close by. I would stay here again if in this area.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank albertafamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oscar U, General Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, November 10, 2013
Thank you for choosing the Holiday Inn Express & Suites in Glendale, AZ! I'm happy to hear my staff was able to check you in early and for the wonderful comments about them and the hotel. I apologize about the nicks and marks in the room. We will get this addressed with our guest room preventative maintenance program.

Thank you for the feedback!

We look forward to your next stay with us.

Sincerely,

Management and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phila. PA
Level Contributor
95 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

Our football group which consists of 10 people choose this hotel as the rating was excellent and we could walk to the stadium and restaurants. The rooms were spacious and beds comfortable. An excellent feature was the several pillows on the bed were marked with soft, medium or hard for our comfort choice. The free wifi and a delicious hot complimentary breakfast is another feature that always makes our stay enjoyable. We did socialize around the pool area but didn't go in either the large pool or hot tub. The gentlemen we used at check in and out, at the front desk, was very pleasant, also. Some of the little things, I enjoy, when staying in a hotel is: an ironing board, full length mirror, shampoo and soap that smells good, a paper at the door in the morning and a soda and snack machine conveniently located . They have it all,,,,great job. One of our friends used room service and the food, from a local restaurant, was delivered to her hotel room and charged to her hotel bill which was also nice. The only thing I would suggest is to try to stay in a room with a pool view as it is nicer than looking at the parking lot.

Room Tip: Rooms facing the pool area
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarbT_Phila_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review, October 10, 2013
Thank you for choosing the Holiday Inn Express in Glendale, Az. We are always happy to hear that our guest had an opportunity to enjoy the amenities that we offer at our hotel. We appreciate your feedback and hope to see you in the future. Once again thank you for staying at the Holiday Inn Express in Glendale, Az.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Property: Holiday Inn Express Hotel & Suites Phoenix-Glendale
Address: 9310 W Cabela Drive, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Glendale
#7 Business Hotel in Glendale
#7 Family Hotel in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona Within walking distance of the Westgate City Center, Jobing.com Arena & the University of Phoenix/Cardinals Stadium, enjoy easy access to downtown Phoenix & Glendale attractions. Leisure travelers can enjoy staying at our Glendale, AZ hotel near Phoenix while they experience the area attractions. Sports lovers can watch the Arizona Cardinals, Arizona Diamondbacks, Phoenix Suns or Phoenix Coyotes, or they can watch a NASCAR race at the Phoenix International Raceway. Westgate City Center, across the street from our hotel, offers great shopping, dining and entertainment options. Families can enjoy exploring historic downtown Glendale, the Wildlife World Zoo. With convenient access to businesses such as Coca Cola, Kroger's, Honeywell, Charles Schwab & Merrill Lynch. Just a short drive from Luke Air Force Base, our hotel is perfect for travelers who plan to attend meetings in Glendale or Phoenix. Business amenities also include a Boardroom, Business Center & Complimentary Wired & Wireless High Speed Internet Access. During your stay at the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona, enjoy a swim in our Resort style Outdoor Pool & Whirlpool or work out in the Fitness Center. Enjoy a 'Smart Start' hot breakfast buffet daily. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn

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