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“Great Hotel in West Phoenix Area”

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Renaissance Phoenix Glendale Hotel & Spa
Ranked #6 of 15 Hotels in Glendale
Certificate of Excellence
Reviewed November 8, 2012

The Renaissance Glendale Hotel & Spa is one of our favorite hotels. Great location, accommodations, staff, and property. The hotel is conveniently located by the 101 Loop in Glendale. One can easily walk to the University of Arizona Stadium (home of the NFL's Arizona Cardinals) and Jobling.com Area (home of the NHL's Phoenix Coyotes). In adition, the property is only a couple minutes' walk to Westgate, a retail complex that includes restaurants, bars, shops, and a movie theater. The hotel is well-maintained, clean, and spacious with a nice pool area. The staff is outstanding. Oh, and the on-site spa is top-notch. Furthermore, guests earn Marriott Reward points and stays. Love staying here!

  • Stayed: November 2012, traveled with friends
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Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this reviewResponded November 19, 2012

Sue R

Thank you for your kind words in your most recent stay with us. I will be sure to pass this to all our management and staff here at the hotel. We also have one new development right across the street from the hotel...Tanger Outlet Mall! This just opened on 11/15/12, so in addition to everything you have experience here at our facility, you can now walk right across the street from us to visit this great new development!

We hope to see you soon

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397 - 403 of 510 reviews

Reviewed November 5, 2012

I stayed here for a weekend conference. It is in the middle of nowhere, with the exception of the restaurant "food court" next door (which is a bunch of chain restaurants that focus on drinking more than food quality). The hotel was nice, especially if you're there to attend an event at the arena, which is literally next door. That would be the only reason I'd stay at this hotel again. The food quality at the hotel was pretty good in the restaurant and bar, but horrible in the conference area.

Room Tip: Get a room that is away from the atrium area.
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  • Stayed: November 2012, traveled on business
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Thank TexasTwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this reviewResponded November 19, 2012

Texas Twin

Thank you so much for your response in regards to your stay here at the Renaissance in Glendale. I apologize that you did not like the Westgate City Center for your dining experience, but the next time that you are back we can suggest a more local flair of "non chain" restaurants in the area the showcase not only Glendale but more of a Southwest feel. In addition to this Tanger Outlet Mall just opened last week which features an array of shopping for our guests within walking distance!

Hopefully with these new additions that we can offer you, we can have you stay with us again and show you a different side of Glendale than your last vist. Thanks again

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Reviewed November 5, 2012

Spent one night here late October for a concert at the adjacent Jobing.com arena. You really cannot get any closer as the arena was less than 100 yards outside of our rooms window. It is freeway close and steps to Westgage. Checked in around 1 p.m. on a Sunday and the room was ready. Front desk clerk was pleasant and tried to find us an upgrade but hotel was sold out. Standard king room was spacious, well appointed and clean. It had the typical Marriott look and colors. Climate control and water pressure worked well. Bed was comfortable and room near end of hall was very quiet. Coffee shop and lobby bar on 1st level but we did not have time to use either. Cannot speak to the spa, gym. dining or pool since our stay was so short. Used Marriott points for our stay and paid the $15 for valet. (self parking was $10 for 24 hours)

We have stayed at a few of the hotels in the area of arena and Westgate entertainment complex with similar pricing but this is our new favorite. We would stay here again for both one night or extended stay.

Room Tip: Not much in the way of views so not sure it matters.
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  • Stayed: October 2012, traveled as a couple
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Thank Joski69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

I was at the Glendale for a business meeting. The hotel was good enough, but the location was less than ideal - unless you are in to sports (there are two stadiums nearby) or average sports-bar type dining.

  • Stayed: October 2012, traveled on business
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Thank dannob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

Exceptionally friendly staff. Helpful and accommodating. We had reserved an ordinary King Studio but were upgrading to a suite upon check in. This hotel is very close to the U of A Stadium. Walking distance right from the back of the hotel. For seniors who require chair assistance or mobile assistance I would not recommend the walk over to the stadium. The hotel may have a shuttle to take you over for a small tip. Clean and very up to date. The loung area and reception area offer a pleasent environment to sit and talk. Good coffee in the room, linens are good and showers are very good. We also had a jacuzzi. The con is: a daily charge for internet. The pro is: reasonable cost for rooms and we booked directly on their website. The self parking had no cost because the gate was not working so we scored there. Good choice.

Room Tip: If you are there on a weekend and there is nothing going on - request for an upgrade.
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  • Stayed: October 2012, traveled with friends
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Thank Taupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

My husband and I just stayed two nights here for a business trip. He and a co-worker were in Phoenix to recruit for there job. I was free to do whatever I wanted while they were working. This hotel worked out great. We were upgraded to Club Level, so we received free breakfast both mornings we were there, snacks and drinks throughout the day and appetizers along with dessert in the evening. We were on the 10Th floor, right next to the club, very convenient. Room was very quiet, clean and comfortable. Sizable bathroom with every thing you need. Movie theater is a 3 minute walk, so I was able to go enjoy a movie while they worked and I didn't need a car to get there. Lots of dining choices right at your footstep. Some shopping, only thing that would have made it better is if there was a drug or convenient store near by. Staff was very friendly and helpful. We will be returning to stay here on future business trips.

Room Tip: Go with the Club Level rooms. Well worth it.
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  • Stayed: October 2012, traveled on business
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Thank vacationsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I recently stayed at this hotel over Labor day weekend. DO NOT STAY EVER HERE OVER LABOR DAY WEEKEND. There was a conference going on that was full of about 2000 teenagers dressed up in costume. We heard this "Saboten" Conference will be held here every year for the next 5 years. It was super noisy and annoying. We had even called to make sure no events were being held here because we wanted a relaxing, quiet weekend and were given no warning.

When we complained the management was very unhelpful. They mostly acted irritated. The spa was very lovely, though they messed up our appointment times. The only good thing was breakfast which they did comp. One nice thing to make up for 3 nights of no sleep due to the loud partying going on.

  • Stayed: September 2012, traveled with family
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1  Thank k55_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this reviewResponded November 19, 2012

K55_12,

Thank you for your response in regards to your stay with us over Labor Day. I did have a chance to review your comments with our team at the hotel and we do apoloigize for your experience with us. We have taken your comments to heart and we are currently working on an events calendar that we will place on our website so guests will have knowledge of different events happening in and around the hotel, whether it be a certain type of conference, sporting event or concert that is happening at any of the venues withing walking distance of us.

Thanks again for your feedback, we hope that you will come back at some point and time to give us another try...

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Additional Information about Renaissance Phoenix Glendale Hotel & Spa

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Glendale
Price Range: $171 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Phoenix Glendale Hotel & Spa 4*
Number of rooms: 320
Official Description (provided by the hotel):
Renaissance Phoenix Glendale Hotel & Spa is a luxury hotel in Glendale, Arizona offering 320 guest rooms including 46 suites. Our hotel, spa and conference center provides 'Everything Under the Sun' for guests visiting Glendale for play, work or mind and body rejuvenation. Our accommodations are contemporary with splashes of desert decor, offering spacious areas for sleeping and living as well as amazing opportunities for on-site dining. We give guests an ideal location from which to do business in or explore the Glendale-Phoenix area. Located near Westgate City Center, the University of Phoenix and sports arenas, Renaissance Phoenix Glendale Hotel & Spa is a perfectly located hotel that offers easy access to the best Arizona destinations including restaurants, entertainment and shops. ... more   less 
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Also Known As:
Renaissance Glendale Hotel And Spa
Renaissance Glendale Hotel Glendale
Glendale Renaissance

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