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“Need to invest in improvements and repairs”

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Comfort Inn & Suites At Talavi
Ranked #8 of 15 Hotels in Glendale
Reviewed December 24, 2010

My family and I have stayed at this hotel numerous times and always came back because of great location. Not anymore because even though customer service this last time was great, it's not enough to get us to stay here again. It needs some money invested in repairs and improvements desperately. The WiFi was down while we were there and expected to be down for a week we were told, the air conditioner in 2 of our 3 rooms did not work properly. The alarm clock in my room has some short in it's cord that unless you moved the cord a certain way could not tell the alarm was set. Coffee makers were not even plugged in to the wall, and since the plugs were way down behind the wall, we could not tell that until we tried to trouble shoot the problem for 15 minutes. Then we moved them to another location to plug them in. The toilet in my room is so scratched inside the bowl, it should be replaced as it looked like it is dirty or moldy.There appears to be some kind of mold in 1 of our rooms. And I saw a roach in the laundry room. So no I would NOT stay here again.

  • Stayed: December 2010, traveled with family
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5  Thank countrylivingPursley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 - 155 of 163 reviews

Reviewed October 14, 2010

don't expect managment to care about why your air conditioning system does not work and also your VM, and key entry... very sporatic and not a good thing at 99% degree!
What worse is the GM was not helpful... stay aware..
hotel was clean and was a value but too manyissue to recogmend this place unless GM is replaced.. after discussing with him he stated that we should not come back...wow.

  • Stayed: October 2010, traveled as a couple
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3  Thank wyopuggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2010

Very Very impressive hotel. Defnitly one of the best Quality Inns I have stayed at. Dont know what they bad reviews are for because I enjoyed my self here. Good service and staff. Rooms are nice and the property is well located.

  • Stayed: July 2010, traveled on business
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Thank SDS1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2010

Imagine your a/c breaks and it's 113 degrees outside. It won't be fixed for 2 days and you have a 4 month old and 2 older children. Well, that was us. We went to this hotel thinking naturally to get comfortable until our a/c was fixed, we were so over heated. We had 2 rooms on the 3rd floor, the hallway was as hot as our house. The a/c had not been running at all in our rooms either. It must have been 90 degrees or better in there. The a/c showed it could get down to 60 but our room took almost 7 hours to get close to comfortable. At midnight it was still so hot i went to the lobby. I was told the hotel was a "green" hotel and they didn't turn on the a/c. Went to get ice, no ice on the 1st floor, 2nd floor machine was broke. Went to get water and sodas out if vending, the drinks were room temperature.
Couldn't sleep all night. A/c finally got the side of the bed closest to it cool enough to rest by 3am, the air did not circulate beyond that. I've Never been so frustrated, not a thing worked to help us cool off. No help on what to do from the staff, she was sorry all over the place but no thought to get us comfortable. When told the ice machines been broke for 2 weeks already, nearly lost it but chose to stay understanding but defeated.
Only positives: staff was nice, room was clean, reasonable price and coffee in the morning.

  • Stayed: July 2010, traveled with family
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3  Thank Tina123_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2010

We stayed in the hotel for 3 nights. The place was old but clean. They have modernized the outside and updated the interior. The room was clean and the linen fresh. The bathroom was a bit small but functional. Nothing elegent but an exscellent value. As seniors we paid 58 dollars a night. We usually stay in 4 star hotels but stayed here because it was close to the medical school, soccer matches, and family. Lots of restaurants and shopping along Bell Road. The best restaurants nearer to the 101 Freeway and Bell. Breakfast was complimentary. Small but more than adequate selection.

We would definitely stay there again under the same circustances. Nothing elegant about the hotel. Very simple and comfortable. No extras other than swimming pool.

  • Stayed: January 2010, traveled as a couple
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Thank ChinaAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2009

July 14-16 2009 Stayed on 3rd floor and got dozens of bedbug bites.

  • Stayed: July 2009, traveled on business
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2  Thank Vao_Fefe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2009

The hotel was dirty. The elevator broke and the staff could not understand why the older people staying in the hotel could not carry their luggage up several flights of stairs.
Our airconditioning broke and the suggestion from the staff was to sleep with the door open to the hall. Wires were hanging out of the wall where the electricty had been revamped.

When we checked out the the desk staff was not available. But "lucky" for us. His friend was holding down the fort and took checked us out. The desk staff was out by the pool with his girlfriend.

I could go on and on about the horible things that happened that day but I will just stop at this and say. Certainly there are other places to stay that are cleaner.

  • Stayed: April 2009, traveled as a couple
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3  Thank 54cookie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites At Talavi

Address: 5511 W Bell Rd, Glendale, AZ 85308-3865 (Formerly Quality Inn & Suites at Talavi)
Phone Number:
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 15 Hotels in Glendale
Price Range: $73 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites At Talavi 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Behind every great day is a great night at the Comfort Inn & Suites® at Talavi, an inexpensive hotel in Glendale that’s merely minutes from the Peoria Sports Complex, the spring training facility for the San Diego Padres and Seattle Mariners. You’ll find plenty of other sites and activities nearby, some of which include: Arrowhead Towne Center, Phoenix International Raceway, Arizona State University West Campus, and Thunderbird School of Global Management. Visitors can easily get to Glendale Community College and the Legend at Arrowhead golf course, which was designed by Arnold Palmer, and Glendale hotels also provide easy access to several restaurants, grocery stores and cocktail lounges throughout the area. The hotel offers a seasonal outdoor pool. Guests even have access to the neighboring LA Fitness Club. Pause and take a moment to enjoy these amenities at our Glendale hotel: free WiFi, free weekday newspaper, seasonal outdoor pool, and free coffee. Start your day off with a great hot breakfast. Your trip to Glendale begins with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our premium bedding will leave you rested and refreshed in the morning, just in time to enjoy our signature free hot breakfast. Our spacious guest rooms feature coffee makers, TVs, desks, refrigerators, microwaves, hair dryers, irons and ironing boards. Select rooms include balconies. Enjoy your stay at the Comfort Inn & Suites at Talavi. This Glendale, AZ hotel offers the best hotel rates and the best amenities, too, so you can focus on the memories that really matter. Book today! ... more   less 
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Also Known As:
Quality Inn And Suites At Talavi
Quality Inn & Suites At Talavi Hotel Glendale
Quality Inn Glendale
Glendale Quality Inn
Quality Inn At Talavi

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