This property is gorgeous and very well positioned for shopping even if your in the area for a short business trip. They have a all day business center which helped me out a lot for late minute meeting needs and the pool is very close to the fitness center if your interested in a splash in the outdoor sun.
However when I contacted the hotel prior to my arrival the staff is clueless about hours of the restaurant, menu items on the restaurant menu since there isn't one ANYWHERE on their website like other Hilton Properties. And to make it worse as for the staff they could even tell me the hours or things that the spa offered. So I would say inform your staff on the place that they work at everyday for your customer arriving at your hotel that aren't local. Because the spa and restaurant are AWESOME, but your staff will make people go elsewhere because they can't answer any question when you call and ask even after they put you on hold for 11 minutes.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Priceline, Hotels.com, Travelocity, Hotwire, Orbitz, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Hotel Phoenix - Gilbert reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.