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“Family Reunion” 5 of 5 bubbles
Review of Hampton Inn & Suites Phoenix/Gilbert

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Hampton Inn & Suites Phoenix/Gilbert
Ranked #1 of 7 Hotels in Gilbert
Certificate of Excellence
GreenLeadersSilver level
Gilbert, Arizona, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Family Reunion”
5 of 5 bubbles Reviewed August 14, 2012

10 rooms where booked for a Family Reuion at the hotel. The accomodations were suberb. The staff was excellent! They handed out goody bags that I prepared to the Family Reunion guests and provided Shuttle service to many places including extending the time frame for the return on the reunion event night. The hotel was very clean, new and met everyones needs. And the breakfast in the morning was great!!!!

Thank you!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Trisha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, September 6, 2012
Our goals are to make sure your experience is full with great customer service and clean rooms; and were happy you enjoyed our genuine service! Thank you for taking the time to recognize our great team! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Thank you for taking the time to recognize our great team! Gilbert Hampton Inn & Suites is committed to clean rooms and great service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

Traveler rating
    518
    106
    28
    9
    8
See reviews for
263
130
53
170
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Carrollton, TX
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

Nice Hampton inn. Near San tan village shops. Comfortable beds. Nice size pool for this type hotel.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dawisemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, July 18, 2012
Thank you for notifying us of your experience! Were glad you enjoyed your stay and we appreciate feedback. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 20, 2012

Great Location, accommodations were excellent, clean and reasonable. Staff were great and the breakfast bar was fresh and hot with a nice variety of entrees. Business center is was well laid out and .free,

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank efforts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, July 18, 2012
Thank you for notifying us of your experience! Were glad you enjoyed your stay and we appreciate feedback. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North brunswick
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 7, 2012

We can not beleve about this facility. We are pleased to have such clean property.Smiling & Helpin STAFF, Nice Breakfast area -with full.
Nice-Clean , Comortable Bed room.
Oh..we can not complaint EVEN WE TRY FOR IT.....NOt a single place for NEGETIVE!!!

Room Tip: If you are in Phoenix -Arizona.....MUST MUST MUST Book Hampton Inn & Suites Phoenix/Gilbert
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bhawaiwali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, June 11, 2012
Your patronage is important to us! Thank you for taking the time to post your great experience. The Gilbert Hampton Inn & Suites team is committed to clean room and great service and we appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victorville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 5, 2012

rooms are always clean and ready at check inn staff greets you when you first come into the hotel very professional staff breakfast is always good and hot if any problems they are taken care immediately would recommended this hotel never any problems

Room Tip: worth the price of the room
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Renee1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, December 15, 2015
We value your feedback and your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Thank you for choosing the Gilbert Hampton Inn & Suites and we love having you here! Thank you for the great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bozeman, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 4, 2012

We booked the room on Wednesday for a Thursday arrival. When I called the front desk was very helpful in making room choices and rates. Upon a late arrival (after 11:30 pm) the front desk was ready for us and had everything at hand for a quick check in. The complimentary breakfast had above average items and was constantly being monitored for quantities and freshness. All of our interactions with the staff were pleasant. We'll be back.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DonS45095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, June 5, 2012
Thank you for notifying us of your great experience. Our team appreciates you taking the time to write this positive review! Feedback from our guest helps us to continually grow and make us a better team. Your patronage is important to our team, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 13, 2012 via mobile

PROS
SERVICE STAFF: Great, ROOMS: Awesome, BEDS: very comfortable.

CONS
-The doors to the rooms auto slam shut behind you. Bad for little kid's hands and bad for sleeping neighbors (I was awaken to this every morning).
-Cleaning staff should not turn ac up to 74 when I leave. I like to return to a nice cool 70 when I get back from a hot Arizona day.
-you can hear your neighbors. Remember this when you're getting romantic.
-The pool... no way this is heated! If so, it's the coldest heated pool I've ever been in. Very annoyed and frustrated with the pool.
-if you stay in the balcony suit, then you get to look at all the trash on the roof. Looks like it's been there a while too.
-Breakfast is boring. Soggy scrambled eggs and then hard biscuits with an odd tasting brown tinted gravy. Breakfast gravy should always be white and not taste like something that goes on a fried steak.

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HuskerFan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamyBelcher, Director of Sales at Hampton Inn & Suites Phoenix/Gilbert, responded to this review, May 15, 2012
Thank you for notifying us of your experience. We strive to provide you with the best possible service! Our team appreciates you mentioning our great staff! We’re sorry that you experienced our cold pool, and our safety doors, and we regret any inconvenience or frustration that your experience has caused you. To ensure that your next stay with us is great please let me know when you plan on joining us again I would like to anticipate all your needs while you are our guest.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Our goal is to make your stay enjoyable!!! Thank you again for bringing these matters to our attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix/Gilbert

Property: Hampton Inn & Suites Phoenix/Gilbert
Address: 3265 S Market St, Gilbert, AZ 85297-7328
Phone Number:
Location: United States > Arizona > Central Arizona > Gilbert
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Gilbert
#1 Romantic Hotel in Gilbert
#1 Family Hotel in Gilbert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Gilbert 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Hampton Inn & Suites is a well-appointed conveniently located Gilbert Arizona Hotel. Our beautiful Gilbert hotel is located just minutes away from Phoenix Mesa Gateway Airport(Free Shuttle to Phoenix Mesa Gateway), MD Anderson Medical Center, Mercy Medical Center and many other area attractions and services. ... more   less 
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Also Known As:
Hampton Hotel Gilbert
Hampton Inn And Suites

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