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Lexington Hotel & Suites - Fountain Hills / North Scottsdale
Ranked #3 of 5 Hotels in Fountain Hills
Cambridge, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Fantastic Hotel”
Reviewed July 1, 2013

We could not believe the value for money this hotel offers.
We stayed one night mid week fro $42.99.
The hotel offer 4 star amenities. Swimming pool and hot tub. Huge rooms. Excellent restaurant with superb views over the mountains, and has a large comfortable lobby/lounge and bar.
Will always go back when in that area.

Room Tip: Do not miss this one
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, July 3, 2013
Thank you so much for this amazing review. We are so honored to have you as our guest!

Sincerely,

Gary Lvov
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Colorado
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 9, 2013

The staff at this hotel were great. The rates are very reasonable. The food was good. It is quiet and peaceful. Being right across from the FOUNTAIN was wonderful. It goes off every hour on the hour. A very magnificent sight. The only "negative" I have for this hotel are the towels and carpet. The towels were very flimsy; thin and dingy; almost dirty looking. They could stand some Clorox or better, replaced. Also, the carpet could stand some shampooing. Heavy traffic stains were showing. these negatives could easily be remedied.

Room Tip: Request a room on the front overlooking the Fountain.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MileHighFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, June 11, 2013
Thank you so very much for your comments! We appreciate your feedback, and are working hard to get some of these renovations off the ground. Look forward to seeing you here again soon!

Gary Lvov
General Manager
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Timonium, Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2013

We had a wonderful experience at this hotel. Gary the manager was more than accommodating with my family. He allowed us to use the "library" for our family gatherings. He also sent restaurant staff to assist with anything we needed for food set ups.
The hotel rooms could use some updating. My sink was clogged. However when I called they sent someone immediately to fix it. The carpets are worn and need replacing. But for a couple of nights stay it was a pleasant experience.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, May 29, 2013
It was a sincere pleasure to host your group! Can't wait to see you guys again soon!

Thank you for all the compliments!

:)

Sincerely,

Gary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield Glade, Tennessee
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 9, 2013

We travel a great deal for business and it is always an extra bonus when you get to a hotel that makes you feel like home. Gary, the manager, could not have been more attentive to us. He and Jeanette were wonderful. We are on a two month driving trip and this hotel totally rejuvenated us. It is quiet, peaceful, clean,and a joy to stay in. I hope to come back next year and stay a month. Thanks for treating us so well.

Room Tip: We upgraded to a one bedroom suite. Plenty of space. Two tv's and private!
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, May 11, 2013
Wow...thank you so much. You guys were amazing people and phenomenal guests of our hotel. I can't wait to see you in the future! Thank you for complimenting Jeanette. She always does an amazing job servicing our guests.

Sincerely,

Gary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Rock, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2013

Stayed twice in April, hotel had nice rooms, very clean, great location, quiet. Pool good not great but is a hotel not a resort. Overall very happy, great value. Fountain Hills a bit of an Oasis vs Scottsdale! I will go back.

Room Tip: one stay had reg room. 2nd stay had suite, very spacious. Depends on what you want and how long you...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, May 3, 2013
Jim, thank you SOOOOOO much! I can't wait to see you back at our place again! What a great review! THANK YOU!


Gary Lvov
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
253 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed April 18, 2013

We stayed in Fountain Hills for a specific family reason - otherwise it's a little "out of the way" for tourists. The location is excellent - free parking, walk across the street to the world class fountain (runs on the hour and is not to be missed), Mountain Coffee is a great spot, there's a post office, a nice casual restaurant for dining fountain side.....walk around the fountain (1.5 miles) - a gorgeous view of Red Mountain and Four Peaks. The hotel is perfectly situated - no frills, but the restaurant Fireside is really great for breakfast. The noise level is a tad "iffy" especially if you're in the room facing the parking lot. Otherwise, affordable and super easy.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NonaKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, April 20, 2013
Awww....what a great review! Thank you so much...from the bottom of our hearts! Thank you!

Please come back soon!

Sincerely,

Gary Lvov
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 16, 2013 via mobile

This was our second stay at this Holiday Inn. If it weren't for the great location right across the street from the fountain/park, we probably wouldn't have booked there a second time.

Pros:
1) Great location. Across street from fountain, splash park/playground, restaurants & shops.
2) Relatively updated rooms and nice lobby
3) Clean, heated pool
4) Gary (GM) was very helpful in changing our room (jacuzzi room was hazard for our 19 month old).

Cons:
1) Their restaurant is horrible. Bad food, even worse service and overpriced. Wait staff seems downright depressed to be working there.
2) Front desk staff is hit or miss. Older female on day shift was rude and obnoxious, but slightly younger female on evening shift seemed pleasant.
3) Our Executive Suite had a tiny, windowless room in front, crammed with 6 unnecessarily huge pieces of furniture and a small kitchenette. It also had a musty smell.
4) Walls are paper thin. Had to call front desk about group next door who kept waking our toddler at night.

Overall, I probably wouldn't stay here again unless everything else was sold out. But if you are looking for a very basic hotel with no frills at just barely the 3 star level, this Holiday Inn would probably work fine for you.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoveMeSomeMaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this review, April 18, 2013
Thank you for your very fair review. We will look into some of the issues. I look forward to having you come back again in the future so that I could personally take a good care of you again.

Sincerely,

Gary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lexington Hotel & Suites - Fountain Hills / North Scottsdale

Property: Lexington Hotel & Suites - Fountain Hills / North Scottsdale
Address: 12800 N Saguaro Blvd, Fountain Hills, AZ 85268-5102 (Formerly Holiday Inn Hotel & Suites Fountain Hills)
Phone Number:
Location: United States > Arizona > Central Arizona > Fountain Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Fountain Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lexington Hotel & Suites - Fountain Hills / North Scottsdale 3*
Number of rooms: 102
Official Description (provided by the hotel):
Lexington Hotel and Suites Fountain Hills/North Scottsdale offers the most value for your money when staying for business, pleasure, or just passing through. Maintain your exercise routine at our on-site fitness center. Take advantage of our business center and meeting facilities with complimentary business services and Wi-Fi. Relax in our outdoor pool and jacuzzi, open year-round. We offer clean spacious rooms with in-room Wi-Fi. All guest rooms include microwaves, mini-fridges, coffeemakers, hairdryers, iron, ironing board, and 32-inch flat panel cable TVs with HBO and ESPN. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Fountain Hills
Holiday Inn Fountain Hills
Fountain Hills Holiday Inn

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