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Lexington Hotel & Suites - Fountain Hills / North Scottsdale
Ranked #3 of 5 Hotels in Fountain Hills
Reviewed April 4, 2013

I have stayed four times in recent months at the Holiday Inn, across the street from the fountain. The large, comfortable rooms complemented the excellent location and relaxed atmosphere in Fountain Hills at the park. Great place to walk and an excellent variety of restaurants nearby. A truly enjoyable stay.

  • Stayed: March 2013, traveled solo
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Thank 520JamesW520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded April 5, 2013

Thank you so very much for your amazing review! We can't wait to see you on your next trip!

Sincerely,

Gary Lvov
GM

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286 - 292 of 403 reviews

Reviewed April 3, 2013

We really enjoyed happy hour and the food at the restaurant. Their prices were very good. We did dine on wednesday nights for their Italian food selection which was excellent. The staff was really friendly and they kept checking on us to see if we needed anything.

Room Tip: We lived in our condo for 2 months, but did dine at Holiday Inn several times.
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  • Stayed: March 2013, traveled as a couple
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Thank DeeandJay_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded April 5, 2013

Thank you so much for the wonderful review. It just gladdens the heart to read nice things about service and our staff!

Sincerely,

Gary Lvov
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

From the moment I walked in this facility until the minute that I completed my stay, every staff member made me feel like I was a VIP! From the great food and superior service in the restaurant to the helpful management and friendly front desk staff, I had no concerns and enjoyed a relaxing stay!

  • Stayed: March 2013, traveled solo
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Thank Allen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded March 26, 2013

Wow!!!! A review like this always gladdens one's heart, especially first thing in the morning. Thank you, thank you, thank you! Please call me personally next time you are in town so that I could personally give you a red carpet treatment!

Again, million thanks.

These wonderful reviews are exactly why people choose Hotel Business and Hospitality as their career!

Gary Lvov
GM

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Reviewed March 24, 2013

This hotel is right across from Fountain park so you can't beat the location. The town is clean, neat, friendly and safe, as well as having multiple scenic views.
The hotel itself needs some updating, but renovations are going on now.
Didn't see the suites, but my room was similar to a Holiday Inn Express which are usually quite satisfactory.
I wasn't impressed with the restaurant, but there are many other choices within walking distance.
The location is the big asset, and the price is reasonable.

  • Stayed: December 2012, traveled on business
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5  Thank JuanAndOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded March 26, 2013

Thank you so much for a great review. We really appreciate your business! Can't wait to see you here again soon!

I will get together with the restaurant manager to discuss some of the problems you've experienced. Again, million thanks for the review, and we will see you here again soon!

Gary Lvov
GM

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Reviewed March 18, 2013

We've enjoyed numerous enjoyable stays at this hotel in the past as we did last Thursday night. Check in was a breeze (it helps to have a reservation). Gary Lvov (sales manager) checked us in to a great room with a nice view of the fountain & lake. Food & drink was very good. The bartender was friendly & knowledgable. Entertainment was very enjoyable and well done. The restaurant/lounge manager (Abraham) deserves kudos for the professional way he dealt with a very difficult & demanding customer. I highly recommend this hotel.

Room Tip: Fountain & lake view
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  • Stayed: March 2013, traveled as a couple
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1  Thank Hayden D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded March 26, 2013

Thank you for the wonderful review. Abraham is definitely an asset to our establishment. I don't think that man knows how to frown or be in a bad mood. He is always a great friend to all! Look forward to having you stay here again and again.

Sincerely,

Gary Lvov
GM

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Reviewed March 14, 2013 via mobile

I've stayed at this hotel in the past, great location, although this was the worst experience I've had. Staff obviously very disgruntled, terrible food, bartender had no clue how to make a Bloody Mary, took 30 min to be checked in, not because of volume of clients, it was because there wasn't anyone at the front desk! Beware travelers!

  • Stayed: February 2013
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2  Thank howirowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded March 26, 2013

I am so sorry about your bad experience. We strive to improve our customer service with every guest review. We hope we can make it up to you next time.

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Reviewed March 14, 2013

For the past several years, my wife and I have had to attend regular appointments at Mayo Clinic, Scottsdale, Arizona. We reside 180 miles from the clinic and usually have to spend from one to four nights near the clinic. Holiday Inn Fountain Hills is one of the closest and we have consistently used it over the years. The hotel staff offers a discount for Mayo patients which is given freely without discussion. Although the hotel does not provide routine transportation to and from the hotel, the staff is exceptionally cooperative in responding to urgent situations where transport is needed. Recently, I was incapcitated for a day at another medical office when my wife had an urgent appointment that could not be missed. The hotel restaurant's manager volunteered to drive her to her appointment and was cheerful and supportive during the drive. The hotel is currently under renovation (needed but not overdue). The management and staff are to be complemented on their efforts.

Room Tip: Priority Club members are voluntarily upgraded when rooms are available.
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  • Stayed: March 2013, traveled on business
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Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FountainResort, General Manager at Lexington Hotel & Suites - Fountain Hills / North Scottsdale, responded to this reviewResponded March 26, 2013

Awww...thank you so much for the amazing review. Can't wait to have you back for another 4 years...and then another 4 years.... Very grateful to you for your continuous support of our hotel.

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Additional Information about Lexington Hotel & Suites - Fountain Hills / North Scottsdale

Address: 12800 N Saguaro Blvd, Fountain Hills, AZ 85268-5102 (Formerly Holiday Inn Hotel & Suites Fountain Hills)
Location: United States > Arizona > Central Arizona > Fountain Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Fountain Hills
Price Range: $72 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Hotel & Suites - Fountain Hills / North Scottsdale 3*
Number of rooms: 102
Official Description (provided by the hotel):
Lexington Hotel and Suites Fountain Hills/North Scottsdale offers the most value for your money when staying for business, pleasure, or just passing through. Maintain your exercise routine at our on-site fitness center. Take advantage of our business center and meeting facilities with complimentary business services and Wi-Fi. Relax in our outdoor pool and jacuzzi, open year-round. We offer clean spacious rooms with in-room Wi-Fi. All guest rooms include microwaves, mini-fridges, coffeemakers, hairdryers, iron, ironing board, and 32-inch flat panel cable TVs with HBO and ESPN. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Fountain Hills
Holiday Inn Fountain Hills
Fountain Hills Holiday Inn

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