We had seen the episode of Restaurant Impossible for this restaurant, so when visiting AZ, we decided to give it a try.We got to the restaurant at about 4:30pm, which is about 30 min. before they take food orders. The person that greeted us (which we found out is an owner) said we could sit outside if we wanted & we could have a drink & wait for dinner. We had a nice table outside for a party of five. The owner came to visit with us, we told her we had seen the TV show & she talked about the experience. We enjoyed talking with her & she was very friendly. One of the problems on the show was the service. Our waitress (don't think she ever told us her name) was very impersonal and acted in the beginning as if it were a big inconvenience to wait on us. We all ordered different entries & the food was very good. One person in our party ordered bow tie pasta & didn't get their food until the rest of us were almost finished with our meal. When the waitress brought the late order, she said sorry, they didn't have that pasta cooked up. We felt perhaps there should have been some sort of adjustment or free dessert for that person....NO. Another employee came after we had eaten most of our meal and asked us if we wanted grated parmesan, we kind of chuckled and said, not now--waitress never asked us. The person that took our plates away (server from Minnesota) after our meal was very frendly. The desserts we ordered were very good. We could easily see why this restaurant ended up on the show Restaurant Impossible. They need to go back & see what Robert said about SERVICE!!!
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