We found a coupon for this place that made it a good deal - if money is your only criteria. They are under renovation right now and many of the rooms are not yet completed. We requested one of the "already renovated" rooms. The room itself was large enough, the bathroom was so small it was just short of claustrophobic. We have stayed in Grand Old hotels in Cleveland and San Antonio, but this was bad - at this stage of their renovation. The lobby (almost complete) is beautiful! This place was built in 1907; burned in 1927 (except the lobby & elevator). The room: there is NO counter space in the bathroom - just a pedestal sink. The TV was large, though not flat screen and in our room, we could not turn it down. There is also no directory on the TV or printed out. I tried the remote and the buttons on the front. It would go up really, really loud, but would not go down very much. I reported this to the front desk when we checked out and she said we should have called - yeah well, about that - there was no telephone in the room either. There was not a temperature control either - but there was a space heater for warmth - I didn't think this was really a very safe idea. I did not see any A/C either and very few electrical plugs. No coffee in the room. If you decide to go anyway, request a room on the west side. We were on the east side and there are no room darkening window covers and it gets very light pretty quickly in the morning. There is not enough available staff. We checked in on a Sat night and there was one person at the front desk. This is normally no big deal, except that this hotel has a manual elevator (the kind where there actually needs to be an operator to run it) well this is the front desk person's responsibility. So when they are away from the front desk taking someone up in the elevator, no one is on the front desk. From what we saw of the remodel in our room, they seem to be doing more of a cosmetic cover-up and they must have picked up the low bid for the job. We were just really disappointed.
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- Also Known As:
- Gadsden Hotel Douglas