I was there for my Father's funeral and had to shorten my stay by 1 night, due to my Wife's heart condition. The Front Desk told me to contact Expedia for a refund, which I did after returning home to Calif. Expedia said that they would be happy to refund 1 night, providing the hotel would. After explaining the circumstances, the hotel manager refused and was rude, condescending and hung up on my Wife. She further stated that if we would have booked our reservation directly with them, she would have refunded the 1 night. This woman should not be in Management and has no customer service or empathy for family emergencies!
- Official Description (provided by the hotel):
- Modern low-rise - Route 260 off I-17, to Cottonwood 12 mi. Sedona Just 15 Minutes Away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy a dinner show at the Blazin' M Ranch; take the Serengeti Safari at Out of Africa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Priceline, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Cottonwood Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Cottonwood Hotel Cottonwood
- Cottonwood Best Western