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“Fun time over a hot grill”
Review of Benihana

Benihana
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Ranked #260 of 666 Restaurants in Chandler
Price range: $17 - $43
Cuisines: Japanese
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Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Cross street: 101 Freeway Exit
Reviewed April 30, 2012

We went to an early dinner and used a $30.00 e-mail coupon my wife received for her
birthday. If you fill out a card when you visit the restaurant you will receive a $30.00 coupon to use in your birthday month........Pretty good deal. Food and table entertainment is a good as usual. Service was just great.

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Thank azjohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (106)
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97 - 101 of 106 reviews

Reviewed February 24, 2012

Worst customer server experience EVER. We had reservations for a group of 9 at 8pm. We should up promptly and were told they did not have our reservation and it would be a 90 minute wait. We even provided the confirmation number and the manager just said there was nothing he could do. We took our business down the street to a different resteraunt who immediately accomodated our party. Really the poorest service I've ever experienced.

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1  Thank C00lwh1p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

We went here for my wife's birthday and had 2 last minute additions to our reservation. Our reservation was at 6:00 PM and we were told that to add 2 additional people to our table, they would have to push us to 8:00.
Spoke to the manager about pushing us 2 hours for the addition of 2 people. He said there was nothing they could do to help. Totally unreasonable and just unwilling to accomodate. Terrible experience!
I wrote a letter to their corporate headquarters about the incident over a week ago and still have not recevied acknowledgement from anyone in the company. Very disappointing and will not be dining at Benihana EVER AGAIN!

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1  Thank coparunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2012

Came for dinner with our daughters when the older came home from college. Had a fantastic time. The food was great (as usual) and the service was a little off but still not bad. I think our server was busier than he was able to handle but other staff picked up his slack. We will definitely return!

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Thank cmills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

Very good teppanyaki... only visited twice but each time the food and service wee excellent.

Thank kathleenruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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