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“Great Value and Atmosphere”

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Hyatt Place Phoenix Chandler-Fashion Center
Ranked #5 of 32 Hotels in Chandler
Certificate of Excellence
Satellite Beach, Fl
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great Value and Atmosphere”
5 of 5 bubbles Reviewed November 16, 2009

I've been to the Chandler/Phoenix area many times and stayed at nearby big chain hotels. I will never have to stay at those impersonal high priced lodgings again. When in town I will always come back to this hotel. The service, location, and rooms were all way above par. Excellent value. In fact whenever I travel I will look for this hotel as my first choice. My room was always kept clean, and well supplied. The friendly curteous staff were always available and ready to help.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edge0337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
    332
    124
    25
    12
    10
See reviews for
182
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148
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Spring Lake, MI
1 review
1 of 5 bubbles Reviewed November 12, 2009

1) Urine was crusted on the base of the toilet with a "SANITIZED" sticked on it.
2) T.V. in the main room would not work for more than 10 minutes.
3) Staff knowledge base changed from day-to-day/shift-to-shift.
4) My door was just opened at one point in the day, and the staff said"i thought you were gone already."
5) Shower curtain was extremely long and kept sticking to me as I tried to shower.
6) They say "110% Hospitality Guaranteed" but there is no rule against attitudes from staff.
7) Too expensive for what you get/don't get I've stayed at La'Quinta Inn and been taken better care of. Stay Away!!

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwontlietou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 29, 2009

We stayed at this hotel a few times. We were pleasantly surprised how clean it has been kept. The staff was very friendly. We like the spacious suites, even with two TV's, which is nice if you have children. We asked for and received a handicap room.
Continental breakfast was available and attendants kept items refilled as needed.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheruscer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranberry Twp, PA 16066
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 22, 2009

My husband, sister-in- law and I were in Chandler for a wedding. The suite was perfect for 3 people. We were not crowded. The layout of the rooms and bath made it easy for us to get ready. The staff was friendly and knowledgeable of the area. Their reccomendations for restaurants and other attractions were perfect.
We did not get lost - the directions we received were great. Wish we could have stayed longer to enjoy the pool, hot tub, sunshine and warm weather.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlc12954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aloha, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 22, 2009

I would definitely recommend this hotel to everyone --- business or leisure. Kaylee at the front desk is very personable and helpful. Great location in Chandler --- close to shopping & all kinds of restaurants. Reasonable rates for very nice clean suites. The beds are comfortable and this hotel is quiet so you can get a decent night's sleep. We travel to Chandler to visit family and we will definitely stay at Windmill Inn again and again.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blazer78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe
1 review
4 of 5 bubbles Reviewed October 17, 2009

Great location. Within walking distance of a large mall for shoping and resturants. Rooms were clean, and very comfortable. Staff were friendly and very helpful.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sayhi2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 9, 2009

We are always pleased with the service and the staff at the Windmill. we have been staying here for the last fifteen years. Everything really meets our needs. The ONLY thing is we keep asking them to QUIT the styrofoam cups, bowls, and plates. They are so bad for the environment. The iced lemon water was new and delightful. Thank you for all you do!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BabsMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, President & CEO at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, October 12, 2009
Thank you for taking the time to let us know about your stay at our Chandler Windmill Inn.
We appreciate your feedback. We will relay your positive comments to our staff.

We have investigated your concern about the Styrofoam products and it appears that we are in a "no win position".
Research shows that paper production can cause almost twice as much CO2 emissions and energy consumption as creating plastic and Styrofoam products. The main reason for this is that paper-making is not an environmentally friendly industry, due to the pulping and bleaching. The pulping process requires the wood chips to be "cooked" with tremendous heat and pressure and then treated with limestone and sulfurous acid until it becomes pulp. The pulp is then washed requiring thousands of gallons of fresh water and bleach. The use of these chemicals during the production contributes to air pollution far greater then the production of plastic and Styrofoam. Also, some paper items are not recyclable if they have a wax coating on them as is the case with paper cups that are used for hot beverages. Also, the insulating value of paper cups is not as efficient as Styrofoam cups and can cause guest to either use 2 paper cups or request a paper sleeve to avoid burning their hands.

John Cauvin
President & CEO
Windmill Inns of America, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix Chandler-Fashion Center

Property: Hyatt Place Phoenix Chandler-Fashion Center
Address: 3535 W Chandler Blvd, Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Chandler
#4 Business Hotel in Chandler
#5 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Phoenix Chandler-Fashion Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more   less 
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Also Known As:
Windmill Suites At Chandler Fashion Hotel Chandler
Windmill Hotel Chandler
Windmill Chandler
Windmill Inn Chandler Arizona
Windmill Suites Of Chndler Fash Ctr

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