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“Pet friendly”

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Hyatt Place Phoenix Chandler-Fashion Center
Ranked #5 of 34 Hotels in Chandler
Certificate of Excellence
Reviewed June 15, 2012 via mobile

We recently stayed a weekend at the Chandler Windmill Inn with our two dogs. Anna was very friendly checking us in and giving our dogs a goodies bag. The rooms are large with a separate living room. We will definitely stay again when we are in the Phoenix area.

  • Stayed: June 2012
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Thank Desertgit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Thank you for taking the time to share with us your positive feedback regarding your stay at our Chandler Windmill.

Anna will be recognized for her hospitality. We are glad you enjoyed our spacious suite.

Thank you for choosing to stay with us. We look forward to your next visit!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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473 - 479 of 584 reviews

Reviewed June 11, 2012

I attended a two day event at this hotel in early June. The staff epitomized the term "customer service." They genuinely seemed to care that their patrons were comfortable and satisfied. The room was clean and up to date, the bed comfortable, and the included buffet breakfast tasty. I'm glad to hear the hotel will be the site of next year's event.

  • Stayed: June 2012, traveled on business
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Thank Frances G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded June 15, 2012

Thank you for stating that our team member’s epitomized the term “customer service.”

We appreciate your comments regarding the comfort and cleanliness of your suite and are pleased that you enjoyed our complimentary breakfast. We will relay your feedback to our staff members.

We look forward to welcoming you back for next year’s event!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2012

In June of 2012, I held my annual "Arizona Dreamin" romance reader event at this hotel. Kenya Griffith was an outstanding event planner - very flexible and accommodating. In fact, everyone who attended was so pleased with the property, that I booked the event space for next year!

At the front desk, Casey Jones and Kevin Johnson were consistently polite and cheerfully helpful, no matter what tweaks we threw at them - and with 120 giddy women, there were constant tweaks. Esubio (spelling?) was also great, hauling extra chairs to the suites for our "Book Clubs" with a sincere smile.

I could not imagine a more helpful staff and, due to their amazing attitudes, our event went off without a hitch!

Room Tip: All the rooms have the same layout, but the ones facing the pool have the best views.
See more room tips
  • Stayed: June 2012, traveled on business
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Thank Kris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded June 13, 2012

Thank you for taking the time to share your positive comments about our Chandler Windmill Inn. Your feedback is greatly appreciated.

We will recognize the outstanding service Kenya, Casey and Kevin provided to you during your 2-day event.

Thank you for choosing us as your venue for next year. We look forward to welcoming you back!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2012

This hotel is clean and welcoming. Rooms are comfortable and have a wet bar area which is very convenient. We attended a meeting and found their equipment to be up to date, in excellent working order and easy to operate.

The Windmill is located near great shopping, and a wonderful location to explore Arizona. We thorougly enjoyed our visit here.

  • Stayed: May 2012, traveled on business
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Thank NiceAndEasyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded June 7, 2012

Thank you for posting your comment on TripAdvisor regarding your stay at our Windmill Suites of Chandler.

A clean and comfortable suite is our #1 priority and we appreciate your recognition.

We are pleased to read you thoroughly enjoyed your visit with us and hope to see you again soon!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2012

Just checked out from this hotel and I stayed there for about 2 weeks. Overall, the staffs were very friendly and the hotel is very well maintained and clean. There's just this one time when the lift broke down and it caused a 'lil bit of trauma to the guests who were trapped inside, especially children. I guess Windmill can take extra steps to ensure the lift is properly maintained in future.

The location right beside Chandler Fashion Centre is awesome and I really like it as I can easily spend my free time shopping or grab something to eat there.

For the price I paid, I would say it is well worth it and I will definitely be happy to go back there agian in future but I hope that the fitness centre will be open 24/7 instead of at certain hours only.

p/s: although this is no big deal, LCD TVs are getting cheaper, ever consider upgrading the TVs to flat screen? :)

  • Stayed: May 2012, traveled on business
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Thank Kevinywl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded May 22, 2012

Thank you for your positive comments regarding our staff member’s friendliness and the cleanliness of our property!

With regards to your comment regarding our elevator, let us assure you that we have an ongoing maintenance contract with our elevator company and it is constantly inspected.
We found out that during your stay a guest dropped a penny from inside the cab onto the door track and prevented the door from opening.

Our staff member’s are trained to assist in case of an emergency. Unfortunately, this situation was beyond our control. The guests who were in the elevator were fine.

Do not hesitate to have the fitness center opened for you after hours. Our Guest Service Agents will be happy to assist you with this request.

Thank you for choosing to stay with us. We look forward to welcoming you back.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2012

I used to work as an airport shuttle driver in my college days. Often I would drive passengers to this hotel. They often said how much they enjoyed staying here; as a poor college student, I could only imagine. Well 15 years later it was my turn to try it out. Vacancy this time of the year can be difficult but I mananged to find a room for two nights. 2 adults and three kids; we expected some cramped quarters but the room was spacious and clean with a sleeper sofa to boot. Hot breakfast was included with the room (big bonus on time and money). Maria kept things running smoothly as it can get busy during morning rush (Maria also called to inform me of a item that was left and promptly mailed to our home address). Everyone greeted us with a smile and a "good morning", housekeepers included. Windmill Suites lived up to its reputation 15 years later. P.S. The waffle machine can get busy so be patient :)

  • Stayed: March 2012, traveled with family
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Thank SunDevilDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded April 6, 2012

Thank you for your positive review! We are happy to read we “Lived up to our reputation.”

Myriah and our team members will be recognized for their hospitality.

We are happy to know you and your family enjoyed the layout of our suites and our complimentary breakfast.

We are glad you chose to stay with us 15 years later! We look forward to seeing you again!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

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Reviewed February 28, 2012

We just spent 6 weeks here and I would recommend Windmill Suites to anyone looking for a great place to stay. The rooms are spacious and very clean, the rates are reasonable and the staff is fantastic. Maureen and Patty in housekeeping do a wonderful job and Sergio and Juan in maintence can fix anything. Pam is the general manager and is in constant motion making sure everything runs smoothly and efficiently. Kenya in sales is very pleasant to work with. We have already made our reservations for 2013.

Connie- IA

  • Stayed: February 2012, traveled with family
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Thank 38077Connie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this reviewResponded March 2, 2012

Your review is most appreciated!

We will recognize the outstanding service Maureen, Patty, Sergio, Juan, Pam and Kenya provided to you during your stay. We are happy to know you enjoyed our hospitality!

Thank you for choosing to stay with us. We look forward to seeing you again in 2013!

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix Chandler-Fashion Center

Address: 3535 W Chandler Blvd, Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Chandler
#4 Family Hotel in Chandler
#5 Romantic Hotel in Chandler
Price Range: $102 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Phoenix Chandler-Fashion Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more   less 
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Also Known As:
Windmill Suites At Chandler Fashion Hotel Chandler
Windmill Hotel Chandler
Windmill Chandler
Windmill Inn Chandler Arizona
Windmill Suites Of Chndler Fash Ctr

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