Booked this hotel from New Zealand, based on Tripadviser reviews.
The full fee was paid in advance for what was meant to be a large room.
On arrival they had our booking, but the room seemed to be relatively small. We stayed two nights and used the pool, and the local shopping was very good.
At checkout time, they said that the room had not been pre-paid, and billed our credit card for the room.
Our travel agent in NZ is now trying to get a refund of the pre-payment.
Customer service sucks.
- Official Description (provided by the hotel):
- Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more less
- Reservation Options:
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- Also Known As:
- Windmill Suites At Chandler Fashion Hotel Chandler
- Windmill Hotel Chandler
- Windmill Chandler
- Windmill Inn Chandler Arizona
- Windmill Suites Of Chndler Fash Ctr