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Reviewed October 31, 2013

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael W, General Manager at Super 8 by Wyndham Chandler Phoenix, responded to this reviewResponded November 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2013

I have stayed here about 12 times since 2011. I keep coming back because of all of it's location and decent rooms. Stay here when in the area.

As far as being negative, the only thing I don't like is the loud noise of the AC. That takes some getting used to while trying to go to sleep. The summer months demand that you have it on at night.

They have a pool that seems to be clean and open, but I never see anyone using it. I think most of us staying there are business travelers that just want a place to go to sleep and swimming will only cut into our sleeping time.

Rooms are clean. Beds are comfortable. It's your typical well maintained Super 8.
Close to the freeway. 5 to 10 minutes to the Chandler mall area. Within walking distance is several places to eat that our of high quality and a convenience store ( circle k). I reccommend the Denny's across the street. They do a really good job. You will never have a problem with parking, since they have more parking space than is ever used. Staff is friendly. Breakfeast is your typical Super 8 breakfeast. These guys do a good job at it. No meat products of course.

Rosatis pizza is just 9 minutes away and I reccommend them. You could have it delivered too.

The area is relatively safe, but I would feel better if they had some sort of private patrol for our cars sake. But don't think this is a unsafe area. Never seen one bum or transient ever. No one asks for money anywhere in the area. Never seen anyone I should be afraid of.

Room Tip: It's a two story. Heat rises, so try to get a ground floor during the summer. It will make a difference.
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Guettler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 by Wyndham Chandler Phoenix, responded to this reviewResponded October 28, 2013

Dear Guettler ,
Thank you for taking the time to give us a review of your stay with us. Your kind words about our property and service are much appreciated. We are located very close to many attractions and services here in Chandler. We also take great pride in our property. Our staff and management strive to give all of our guests a experience they will remember and want to share with others. We thank you for pointing out all the helpful hints and reasons why you return to us over and over again. We value your loyalty to not only the Super 8 Brand, but our hotel also. We look forward to seeing you again soon on your next visit .
Sincerely
Michael Ward General Manager Super 8 Chandler

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Reviewed October 14, 2013

Hotel was not a pleasant experience. Upon arrival the room did not have towels in bathroom and had to call for towels to be brought up. The bed was very uncomfortable plus the walls were so thin that the other room guests were loud and talking all night long. Stayed 2 nights and the next day when I arrived back to the room they had brought some towels but did not clean the room completely, the coffee pot had not been cleaned and grounds not dumped from night before. But they left fresh coffee packages...so no I would not stay here again nor would I recommend this hotel.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Gregory K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 by Wyndham Chandler Phoenix, responded to this reviewResponded October 28, 2013

Dear Gregory K ,
I am saddened to hear that your stay was less than pleasant. I am sorry that towels were not already placed in your room before your arrival. I am happy that our front desk was able to bring those to you when you called . I am also sorry for the noise that you experienced . Sometimes a simple phone call from the front desk can alert the neighbors that they being a disturbance. We would have been happy to address this kind of situation that evening for you by our 24 hour desk agent had we been made aware. I have also addressed the left over coffee situation when you returned for your second evening with housekeeping . This type of experience is not the norm for our guests and we would like to invite you to stay with us again when traveling in the area. Please feel free to contact myself with any concerns or assistance with reservations to visit with us again.
Sincerely
Michael Ward General Manager Super 8 Chandler

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Reviewed October 9, 2013 via mobile

Well run establishment.... nice rooms... good staff....like the superstart breakfast ...good location ... right off freeway... good prices.... felt very well taken care of.... would definitely recommend

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Daryl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 by Wyndham Chandler Phoenix, responded to this reviewResponded October 14, 2013

Dear Daryl A,
Thank you for your kind words and review of our hotel. Our entire staff works hard to ensure all our guests have an experience such as yours. We are glad to be your favorite Arizona hotel . We look forward having you stay here with our family again .
Sincerely ,
Michael Ward General Manager Super 8 Chandler

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Reviewed October 9, 2013

Stayed 2 nights. Upon check-in there was a wet towel on the bathroom floor, no cups or glasses, no soap on bathroom cabinet. Quite dusty. Spoke to the housekeeper in the morning and she apologized all over the place. When we came back the next day, the room had been serviced, but no more toilet paper (less than 1/2 roll left). Went to the front desk and got some more TP. Nice breakfast and even a gal there the first day keeping it stocked and cleaning up. No attendant the second day and things were running our an hour before it was suppose to close. Have only seen one other motel with an attendant at the breakfast. As usual, the breakfast ends too early for those of us who are leisure travelers and like to sleep in. In this hot area, you need to run the AC all night and it is Not quiet. Ice machine, etc. is located way at the end of one of the wings. Not central at all. The Wi-Fi was out most of the 2nd evening. Talked to the desk and they said lots of people were out. They tried resetting their server but to no avail. Gave me and others the number for tech support (didn't sound like it was in the USA) and all they did was try to "fix" my computer. Couldn't convince them to try to fix the hotel so all would be back on the internet. Friendly front desk persons but it seems to take an inordinate length of time to get people checked in. Yes, would stay here again it in the area.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JackfromGigHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 by Wyndham Chandler Phoenix, responded to this reviewResponded October 14, 2013

Dear John M,
Thank you for taking the time to write about your stay with us. I apologize for the check in issues you experienced during your stay. I am addressing the room issues with my housekeeping staff to make sure proper room inspections are done before the next guest checks in . When we have a high occupancy we try to have one person dedicated to the breakfast area. We are making constant improvements to staff and the hotel to create the guest experience you are looking for and appreciate the feedback and suggestions you have given us . We hope to see you again on your travels.
Sincerely ,
Michael Ward General Manager Super 8 Chandler

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