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“Phoenix stay 2013”

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Super 8 Chandler Phoenix
Ranked #31 of 34 Hotels in Chandler
Reviewed October 14, 2013

Hotel was not a pleasant experience. Upon arrival the room did not have towels in bathroom and had to call for towels to be brought up. The bed was very uncomfortable plus the walls were so thin that the other room guests were loud and talking all night long. Stayed 2 nights and the next day when I arrived back to the room they had brought some towels but did not clean the room completely, the coffee pot had not been cleaned and grounds not dumped from night before. But they left fresh coffee packages...so no I would not stay here again nor would I recommend this hotel.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Super 8
Thank Gregory K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 28, 2013

Dear Gregory K ,
I am saddened to hear that your stay was less than pleasant. I am sorry that towels were not already placed in your room before your arrival. I am happy that our front desk was able to bring those to you when you called . I am also sorry for the noise that you experienced . Sometimes a simple phone call from the front desk can alert the neighbors that they being a disturbance. We would have been happy to address this kind of situation that evening for you by our 24 hour desk agent had we been made aware. I have also addressed the left over coffee situation when you returned for your second evening with housekeeping . This type of experience is not the norm for our guests and we would like to invite you to stay with us again when traveling in the area. Please feel free to contact myself with any concerns or assistance with reservations to visit with us again.
Sincerely
Michael Ward General Manager Super 8 Chandler

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355 - 361 of 476 reviews

Reviewed October 9, 2013 via mobile

Well run establishment.... nice rooms... good staff....like the superstart breakfast ...good location ... right off freeway... good prices.... felt very well taken care of.... would definitely recommend

  • Stayed: October 2013
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Thank Daryl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 14, 2013

Dear Daryl A,
Thank you for your kind words and review of our hotel. Our entire staff works hard to ensure all our guests have an experience such as yours. We are glad to be your favorite Arizona hotel . We look forward having you stay here with our family again .
Sincerely ,
Michael Ward General Manager Super 8 Chandler

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Reviewed October 9, 2013

Stayed 2 nights. Upon check-in there was a wet towel on the bathroom floor, no cups or glasses, no soap on bathroom cabinet. Quite dusty. Spoke to the housekeeper in the morning and she apologized all over the place. When we came back the next day, the room had been serviced, but no more toilet paper (less than 1/2 roll left). Went to the front desk and got some more TP. Nice breakfast and even a gal there the first day keeping it stocked and cleaning up. No attendant the second day and things were running our an hour before it was suppose to close. Have only seen one other motel with an attendant at the breakfast. As usual, the breakfast ends too early for those of us who are leisure travelers and like to sleep in. In this hot area, you need to run the AC all night and it is Not quiet. Ice machine, etc. is located way at the end of one of the wings. Not central at all. The Wi-Fi was out most of the 2nd evening. Talked to the desk and they said lots of people were out. They tried resetting their server but to no avail. Gave me and others the number for tech support (didn't sound like it was in the USA) and all they did was try to "fix" my computer. Couldn't convince them to try to fix the hotel so all would be back on the internet. Friendly front desk persons but it seems to take an inordinate length of time to get people checked in. Yes, would stay here again it in the area.

  • Stayed: October 2013, traveled as a couple
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Thank JackfromGigHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 14, 2013

Dear John M,
Thank you for taking the time to write about your stay with us. I apologize for the check in issues you experienced during your stay. I am addressing the room issues with my housekeeping staff to make sure proper room inspections are done before the next guest checks in . When we have a high occupancy we try to have one person dedicated to the breakfast area. We are making constant improvements to staff and the hotel to create the guest experience you are looking for and appreciate the feedback and suggestions you have given us . We hope to see you again on your travels.
Sincerely ,
Michael Ward General Manager Super 8 Chandler

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Reviewed October 9, 2013

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Super 8
Thank June M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 14, 2013

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Reviewed October 5, 2013

The Chandler, AZ Super 8 was a good value for the money, and I would certainly stay here again. The desk reception was poor. It was timely, but certainly not congenial. That is probably the only downside. The room was clean, and fixtures were in good repair. Yes - good value for the dollars spent!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Super 8
Thank Ronald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 12, 2013

Dear Ronald C
I am happy to hear that we will be seeing you during your next visit to Chandler. I hope that we make the same impression at the front desk that you received in the rest of the hotel on your last visit . .
Sincerely
Michael Ward General Manager Super 8 Chandler

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Reviewed September 23, 2013

Clean rooms, great staff, smiling faces...would recommend this to anyone! Have stayed here several times and will stay here again. Perfect for a quick trip and a decent price! Safe area. Close to shops and easy to get to from the freeway.

Room Tip: All rooms are inside.
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  • Stayed: September 2013, traveled on business
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Thank Svetlana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 12, 2013

Dear Svetlana N
Thank you for loyalty to our hotel. Likewise it is nice to see your smiling face when you stay with us. Thank you for your kind words and we are looking forward to your next visit .
Sincerely
Michael Ward General Manager Super 8 Chandler

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Reviewed September 23, 2013

  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Super 8
1  Thank Abdur Rahim F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael W, General Manager at Super 8 Chandler Phoenix, responded to this reviewResponded October 12, 2013

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Additional Information about Super 8 Chandler Phoenix

Address: 7171 W Chandler Blvd, Chandler, AZ 85226-3214
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 34 Hotels in Chandler
Price Range: $59 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Chandler Phoenix 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Our Super 8 Chandler Phoenix hotel offers comfortable accommodations at discount rates in the Arizona-Sonora Desert. Located off Interstate 10, our Chandler, AZ, hotel near Gila Indian Reservation is still within an easy drive to Phoenix-area attractions. Our hotel features guest laundry facilities, blackout drapes and free Wi-Fi Internet access, allowing you to keep in touch with family and friends. King rooms are equipped with a recliner, microwave and refrigerator, and we also offer non-smoking and handicapped-accessible rooms. Kids 17 and under stay free with an adult at our pet-friendly Chandler, AZ, hotel. Wake up to the western sun in time for free SuperStart continental breakfast and a swim in our outdoor pool.LOCAL ATTRACTIONSIf you love sports, catch Cactus League spring training or see the Arizona Diamondbacks hit one out of Chase Bank Park. Arizona State University offers football, baseball, basketball and more. If you brought your clubs, book a tee time at nearby Ahwatukee Country Club or play on a world-class course in Tempe, Mesa or Scottsdale. If shopping is your sport of choice, Arizona Mills Mall, Chandler Fashion Center, Casa Paloma and Chandler Pavilions are all just minutes away. Sightseeing at South Mountain Park is a 20-minute drive from our hotel.DINING OPTIONS Order pub grub with a pint at Hob Nob Sports Bar & Grill, across the street from our Chandler, AZ, hotel, or try authentic Mexican food at popular El Ranchero down the street. If you are not on a diet, Heart Attack Grill about a mile away serves up milkshakes, fries and burgers with up to four patties. Additionally, Phoenix offers dozens of casual and family-friendly restaurants.BUSINESS AND EVENT FACILITIESOur hotel in Chandler, Arizona, offers copy and fax services.HOTEL INFORMATIONPlease note that our hotel requires a refundable $100 deposit for incidental charges. ... more   less 
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Also Known As:
Super 8 Motel - Chandler / Phoenix Hotel Chandler
Chandler Super 8
Chandler Super Eight
Super 8 Chandler
Super Eight Chandler

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