Yes, there can be some poor, good or great reviews for the same restaurant . I guess it's just a matter of luck and who is working in the kitchen. During all of our visits, we never experienced any issues. If we did, we would follow the same course as Sarahdawn in the review posted before this one. Mistakes do happen but repeated issues are not easy to resolve. We dined here on June 29, 2011 for lunch. The service was great and the order had no issues. We plan to revisit Firebirds when in the area.
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