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“Nothing special”
Review of Buca di Beppo

Buca di Beppo
Ranked #127 of 664 Restaurants in Chandler
Price range: $15 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Reservations
Dining style: Casual Dining
Cross street: Way Road and Interstate 10
Description: Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Arizona
Level 6 Contributor
491 reviews
309 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
“Nothing special”
Reviewed January 5, 2014

Be away that this place is way overpriced. It has nothing to do with the portion sizes. Also be aware that a "small" serves 2 or more people and that a "large" serves 4 or more. They aren't kidding. The mozarella garlic bread was tasty. The Prosciutto Stuffed Chicken was delicious but a small which costs $24 only has three chicken pieces. The chopped Antipasto salad was pretty good but again, expensive. The four of us shared a large Fetuccine Alfredo with Italian Sausage and it was way too dry. There was a special dessert listed on the flyers on the table named something similar to a volcano. The flyer indicated to order it when ordering the entrees. We asked about this and it apparently needs some time to be prepared. We asked about this and our server didn't know. We asked him to check into this. He asked another server who indicated it took about 7 minutes when the kitchen is slow and we were told the kitchen was slow. We ordered one. It arrived in less than 2 minutes and it was COLD! The ice cream on top wasn't melting a bit.
Also, if you have family values, you will probably disapprove of most of the pictures on the walls.
We won't go back.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bkbak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ottawa, Illinois
Level 6 Contributor
173 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Nothing extraordinary”
Reviewed November 19, 2013

Just like all the other buca's. Went in early on a Friday night, looking for Italian. The food was okay but was nothing extraordinary. Sat us (boyfriend and I) right next to 2 tables of 8 people that had children and babies. Normally I don't mind but the kids were running around while the adults yelled loudly at them and baby was crying. Thankfully they left quickly. Not very busy, we were able to sit down right away...must be due to the opening of multiple new restaurants in the area. Ordered a bottle of wine, they didn't have the first choice and ended up with a more expensive choice. Was impressed that when we didnt finish it, they had a little bag with directions for carrying it with us in the car and they were able to recork it. Had it the next night with dinner. Food, nothing great. Not even really that good, could probably make what we ordered at home. Stuffed chicken with proscuitto and the stuffed shells (spicier than I like). Had a ceasar salad to start with the bread and olive oil/red wine vinegar mix. Very eclectic mix of decor, red/white checkerboard table clothes. Service was good. But, all in all we would search a little harder for better Italian food next time.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank storm0926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
205 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Bad Service and Bad Food”
Reviewed October 8, 2013 via mobile

We love this chain but this location needs some help. When we arrived the waiting area was full. The hostess would not take our name and made us wait. When they finally took our name we had to wait outside. Everyone was seated and we were still waiting. A family, larger than our party, were seated immediately. When I spoke up they apologized and still made us wait! ... Our waiter took our order and we specifically asked that our appetizer be served first, which it was not. Our salad had too much dressing and the cheese sticks were cold. This is the second time we have issues with this place.

Helpful?
Thank LRosemary1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bucalove, Guest Relations Manager at Buca di Beppo, responded to this review, October 11, 2013
Please accept our apologies for your experience. We have forwarded the information to management and would love to have someone reach out to you. Could you email us your contact information to mamacares@bucainc.com? Please make sure to include the date and location of your complaint in your e-mail. We always appreciate opportunities to better serve our guests. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 6 Contributor
572 reviews
350 restaurant reviews
common_n_restaurant_reviews_1bd8 228 helpful votes
“not anything special”
Reviewed September 27, 2013

really not impressed original food low end . not fresh

been there a few time wont be back

not worth it really more quantity vs quality

Visited August 2013
Helpful?
Thank k123-foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maricopa, Arizona
Level 3 Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Real Homestyle Feel”
Reviewed July 26, 2013

An Italian tradition is sitting around the family table passing around big bowls of Italian dishes. Well, this is the exact feel you have at Buca. No single serve meals here. Your table orders a single dish (or more dishes if you like), and your meal is served in big bowls where everyone serves themselves. The food is plentiful and delicious. Small bowls serve up to two people and larger bowls for bigger groups. Families love it!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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