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“What an experience; little something for everyone” 5 of 5 stars
Review of Sheraton Grand at Wild Horse Pass

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Sheraton Grand at Wild Horse Pass
Ranked #4 of 31 Hotels in Chandler
Certificate of Excellence
A TripAdvisor Member
“What an experience; little something for everyone”
5 of 5 stars Reviewed April 28, 2005

----
Just go.... might want to take along munches everything is resort prices.
Took mom for her 70th Birthday on labor day weekend after a year full of cancer treatments.
She loved the place, had a room near the river/golf course and opened the windows to listen to the falls.
Enjoyed the boat ride to the casino
Took mom to the Kai Restaurant for her birthday..... well worth every penny.... only open tues-sat found this out when we went back sunday
night....mom doesn't like expensive restaurants but really liked this place.
made us want to sample each others food...... I have been to MANY restaurants from the russian tea room on down in my over 21 years of age and let me tell you.... this is a VERY Impressive place .... I would rate it very high.... better than peter lugars in New York.....(less expensive). Know wonder it has as many award as it does.... don't forget the fry bread.

We are local to phoenix arizona area and travel to the resorts nearby with the summer discounts.... this place is a true resort.... and very relaxing with activities for all young and old.

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11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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kalamazoo, MI
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed April 8, 2005

This property has much to offer those who seek luxury within the tranquility of the desert, a combination that seems to be dwindling in the Phoenix/Scottsdale area. We've been vacationing in the area for 10 years--mostly at Marriott's Camelback Inn, and last year at the Westin Kierland--and wanted to try a resort less surrounded by city traffic.

This property was the perfect solution. We stayed 6 nights, starting on April 3, and the resort is certainly not too long a drive from city conveniences when we wanted to shop/dine. For example, we were filming wild horses on the desert a few hundred yards from the resort and 15 minutes later were sitting down for lunch at PF Changs in Chandler, where upscale shopping is plentiful. You don't have to take the freeway to get there, either.

Yes, you do need a car if you want to be out and about, but we actually didn't want to leave the resort. The pool area is beautiful; the slide is fun and the 85 degree heated water felt great even when the weather was a sunny 96 degrees. My husband and I golfed twice, trying both courses on the resort property, and I think it is my favorite luxury golf experience, topping others in northern MI, FL and AZ. Kierland golf is tough to beat, but the setting is more glorious at Wild Horse Pass.

I wanted to get a lot of walking in on this trip, and the resort has a lovely desert walking trail around the golf courses as well as a river walk area that leads to the casino. I'm not a casino fan, and the one adjacent to the resort was far enough away that we didn't feel any sort of casino atmosphere (yuck!) at the resort. Tried the spa, too, which is not as large as that at Marriott's Camelback Inn, but it's very serene.

Okay, a down side is pricey dining. We ate by the pool and at the golf club and had reasonable lunches (around $30 for two ppl). I'd recommend eating by the pool just before sunset--the gorgeous view of the sunset makes this a bargain, no matter how much you spend.

Any problems other reviewers noticed with staff service were certainly NOT evident during our stay; in fact, all experiences with staff were a pleasure.

Finally, the rooms are typical of Starwood high end properties, with very comfy beds and the requisite luxury decor. The look of the property itself is absolutely right for the desert--adobe, stone, wood and perfect desert landscape--and not the silly pseudo-oasis and marble look some resorts go for.

We were married at the Camelback Inn, so that must remain my favorite, but this resort comes in second of all we've visited in AZ.

  • Stayed April 2005
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
16 Thank travelerkalamazoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 5, 2005

We stayed at the resort for 7 days starting March 25th. We were concerned about the location after reading previous reviews stating you were far from everything. Actually as long as you have a car the next exit is only 5 minutes away and you can find every variety of restaurant. We rarely ate at the resort except for lunch around the pool which is very reasonably priced for the kids meals. Would like to have seen more reasonably priced food and drinks. My daily pool dacquari ran about $9.00. The rooms were very nice, beds were great, Sheraton style. Everything is kept clean and the entire staff is extrememly helpful. The boat ride to the casino is nice and very convenient. Did not golf this trip but the course looked great. Had kids activities daily which my nine year old daughter loved. Also had an Easter egg hunt and the Easter Bunny for Sunday along with face painting, and other neat things for the kids.It may be a long walk to some of the rooms if you have any elderly in your party. The horseback a.m. ride was enjoyable, good guides who know a lot of history of the reservation. The casino is a nice evening activity. Plenty of slot machines. Daily movies at the pool at 7PM for families. We went for an evening at Rawhide which is nice family entertainment which took about 45 minutes to reach. We were told by staff that it will relocated in December to the reservation which will be really nice for families. We liked the resort so well that we wanted to extend our stay but would not have been able to get a flight back home three days later. Would gladly return to this resort.

  • Stayed April 2005
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed April 4, 2005

This is a great hotel. The employees are very friendly and helpful. The rooms were nice and clean. The decor upscale but not overdone. I was attending a conference so the food was always catered but it was really delicious. The grounds are very clean and beautiful. The entire place exudes tranquility and calm. The nature walk was a refreshing change, although I'd hate to do it in the middle of the summer sun. The pool was very nice and the water slide would be great for kids. Never went to the casino but heard it was fun (and only a short boatride away). The only drawback (as others have stated) was very little around the hotel, so I wouldn't want to spend a week here w/o a car. If your looking for some rest and relaxation, this is the place. The Native American influence seems very real and the little nuances around the hotel really add to the entire experience. I'd definitely go back.

  • Stayed April 2005, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 26, 2005

We just stayed here for a long weekend using 4,000 Starwood Points and paying $60 a night. The property is a very nice 4 star resort. It is not as luxurious as a 5 star, but it is quite nice. The location is a bit remote so I would probably call it more of a destination hotel than a Phoenix metro hotel. The rooms were nice and we had a nice view. We only had some casual meals near the pool and at the nearby golf club. They were good and somewhat reasonable. You can still get a nice a la carte breakfast for under $10 per person. The prices are average for this type of property. One big difference is that the staff is almost obsessive about good service. They were extremely helpful and did a reasonable job following through on our requests. Several coupons were mailed for spa discounts / food discounts after the reservations were made. The spa was more fitting for a 5 star resort (and had 5 star prices too) and was very nice.

  • Stayed March 2005
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Carl_in_Cali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed March 18, 2005

well I think the hotel is way over priced for where you are at. Once you are out there, and you don't have a car, you are Trapped.
The waterslide is great for families, but the pool area is not very big for as big a resort as the Wild Horse is.
The rooms are very small, but they are nice.

  • Stayed March 2005, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank circuitboitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 15, 2005

I was pleased with the resort overall -- beautiful views, helpful people, good food. The rooms were decorated in Southwest style, as to be expected, but there was something lackluster about the room in which I stayed. The bathroom was big, but nothing special. The tub appeared to be a deep soaking tub, but when you're in it -- it just seems raised off the ground. The beds were very comfortable and the high speed internet ($10 a day) was easy to use, but there was nothing that made you say WOW. I don't know if I'd spend another weekend here.... there are better resorts in Scottsdale.

Helpful?
5 Thank ABQTina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand at Wild Horse Pass

Property: Sheraton Grand at Wild Horse Pass
Address: 5594 W Wildhorse Pass Blvd, Gila River Indian Community, Chandler, AZ 85226-5400 (Formerly Sheraton Wild Horse Pass Resort & Spa)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Chandler
#6 Business Hotel in Chandler
#8 Family Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grand at Wild Horse Pass 4*
Number of rooms: 500
Official Description (provided by the hotel):
The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more   less 
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa

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