We had a lovely time at this Sheraton Resort.
Check in was smooth and the staff were friendly.
The pools were beautiful, waterside was a blast, the ground were well kept and the pool bar has delicious food and a great kids menu.
I liked the green program where you can decline room service and receive a $5 food voucher each day. Starbucks coffee in room and Starbucks in the lobby.
The activities for kids were great - movie night, s'mores/bonfire nights.
My only complaints were the bathroom amenities were terrible - bring your own shampoo/condish/soaps. Also the pool became really busy on the weekends and I don't think most of the people were even staying at the hotel. There should be some way to control that - key card access or something. I also wish we could have used the fridge instead of having it stocked with crazy priced stuff no one uses. Did not try room service, as they add 22% plus 18% tip. TOO MUCH, but probably a standard thing - no thanks!
A lot of people complain about the location - being far from everything - but I liked it. You definitely need a car though - there are tons of places within a 15 minute drive - everything from McDonalds & Ihop, to nicer restaurants, to ROSS & JC Penney and movie theatres.
We were celebrating our anniversary, and the staff were very courteous and kind during our fancy meal out, and sending chocolate strawberries to our room.
Everyone had a blast - I would return in a second!
- Official Description (provided by the hotel):
- The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more less
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- Also Known As:
- Sheraton Wild Horse Pass Hotel Chandler
- Sheraton Chandler
- Chandler Sheraton
- Sheraton Wild Horse Pass Resort And Spa