This is a very large resort in a desert setting. Everything is generally well maintained and there are stunning views across the property towards the mountains. The resort has a sort of Santa Fe feel with a (fake) adobe construction.
It is a very large (to me) property and walking from a room to some specific part of the hotel can be a trek; especially since with its 3 wings you often have to return back close to the lobby hub to get where you are going (especially if you are going to a different floor of the same wing). If you look at the property on the Google maps satellite view you will get the idea.
In general the staff were very nice, restaurants and food that I tried were all good. The pool (well actually there are basically 3 linked pools) is very attractive and has a good restaurant with great service. I was there as part of a conference and a number of people complained about the poor wi-fi service in the rooms. Mine wasn't too bad but it was a consistent complaint. Note they Do charge for wi-fi. wi-fi does not really reach into the breakfast restaurant (Ko'Sin Restaurant). By the way the food there was very good.
Try the early morning horseback (8 am or so) riding on the property. They take you through desert and you can encounter the wild mustangs. Worth doing.
- Official Description (provided by the hotel):
- The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more less
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- Also Known As:
- Sheraton Wild Horse Pass Hotel Chandler
- Sheraton Chandler
- Chandler Sheraton
- Sheraton Wild Horse Pass Resort And Spa