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“Good Hampton Inn”

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Hampton Inn Phoenix/Chandler
Ranked #9 of 32 Hotels in Chandler
Middletown, CT
Level Contributor
97 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Good Hampton Inn”
4 of 5 bubbles Reviewed June 3, 2006

We stayed here for our last night in Arizona. The room, with a king size bed, was large and clean. The breakfast was good and the staff were friendly. If you're tired of driving, you can walk to several restaurants nearby. We chose the Marie Callanders and weren't disappointed.
Our only caution is to leave plenty of time if you have to drive to the airport during rush hour traffic. We're from the Northeast and thought Boston traffic was bad, but Phoenix traffic gives it stiff competition.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goodrzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

Traveler rating
    162
    112
    59
    22
    14
See reviews for
115
67
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129
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed January 20, 2006

I had expressly asked for a Non-Smoking room with no door to next room in my confirmed reservation. I arrived late evening and was knowingly given key to a smoking room. Then was moved two floors down to a non-smoking room which had a thru door to next room which I don't like. Had to haul my luggage around late evening and no help was offered.
Seemed like the FD clerk was either playing games with me or totally ignoring my reservation specs.
A bit overpriced.
Another Con is that the place does not have any Internet computer for guest use. I would expect two for this size place.
Other than this, the room quality etc. were above average.
Excellent Hampton Inn hallmark breakfast setup.

  • Stayed November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OffSpinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, CA
Level Contributor
224 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
1 of 5 bubbles Reviewed October 27, 2005

I do not know where to start. I am a very disappointed Diamond VIP member at this time. 1) I had an agreed long-term stay rate with a signed contract from the Direcor of Sales. When I showed up last week at check-in they told me they can not longer honor the agreed upon corporate rate. They also said that for next week the hotel is no longer available at this rate for me. (they actually said it is "fully booked" but the manager might be able to override that - but not for my agreed upon rate). Unbelievable. First of all - a signed contract should be honored. Secondly - I did stay there for the last 3 months - and would have stayed at least another half year! I understand my rate was good ($64 + tax) but there are other hotels (Marriott) with comparable rates. Now this obviously pushed me over the limit. I won't stay there anymore but this is just the last issue (major one) in a list of issues with this place. It should not even be part of Hilton for what I am concerned. I have never stayed in a worse hotel (definitely not a Hilton) before. To sum up a few things - bad service at check-in on Monday night. Shampoo and conditioner are very often missing in the room. King Size rooms could very often not be guaranteed when I arrive - they can when I make the reservation. It is a noisy place with often heavy trucks parked outside of the hotel which keep their motors running all night. Very often my key card did not work (demagnetised?) when I try it to enter the room or the hotel at night. You must be wondering by now - but yes the only reason I stayed there was the agreed upon competitive rate which is now no longer available (I still have my copy of the signed contract which guaranteed this rate though!!). In short - I feel severely let down by Hilton. And this after the great time I had before in other Hiltons.

Helpful?
1 Thank FrankTibackx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central NJ
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed October 25, 2005

The front-desk staff is friendly and helpful! Rooms are standard for Hampton Inn properties--spacious and clean. We ran into a couple of minor housekeeping problems, but they were addressed promptly and completely. Breakfast is the standard Hampton Inn buffet, which isn't bad.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix/Chandler

Property: Hampton Inn Phoenix/Chandler
Address: 7333 W Detroit St, Chandler, AZ 85226-2411
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chandler
#8 Romantic Hotel in Chandler
#9 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix/Chandler 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Enjoy the ideal location of the Hampton Inn Phoenix/Chandler hotel located just 15 miles from downtown Phoenix, our inviting hotel offers convenient accommodations whether you’re here with family, for relaxation, or on business. Save and get a head start on your day with Hampton’s free hot breakfast with our signature waffles and delicious oatmeal. Don’t miss out if you’re rushing to a meeting simply grab a Hampton On the Run® Breakfast Bag, available Monday to Friday, as you head out the door. ... more   less 
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Also Known As:
Hampton Inn Phoenix Chandler Hotel Chandler
Hampton Inn Chandler
Chandler Hampton Inn

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