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“My stay”

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Hampton Inn Phoenix/Chandler
Ranked #14 of 32 Hotels in Chandler
Certificate of Excellence
Pendleton
Level 1 Contributor
4 reviews
4 hotel reviews
“My stay”
Reviewed February 1, 2014

The hotel was nice, but miss the food pantry that most usually have. The front desk staff was great, breakfast was good. Laundry was done and returned as promised. Good dining areas within walking distance. As mentioned, the only thing I missed at this hotel was not having the food pantry for late night snacks or pop.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gerald O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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    117
    66
    23
    17
See reviews for
120
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Powell, Wyoming
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2014

Reviews I had read of this hotel were very mixed, so I was a bit worried. I need not have been. The hotel was clean and quiet, and had helpful staff. The bed was comfortable and shower was fine. We enjoyed a very comfortable one night stay.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank moosedrool15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waddell, Arizona
Level 5 Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 25, 2014

Everyone has that trip there is one problem after another, so I guess I was due. It started with a lost reservation but they found a room for me, so a recovery. After a long travel day I got ready for bed and discovered that the toilet didn't flush. I notified the front desk in the morning. I noticed that the bedside lamp light bulb was dangling by its wires and there was a blob of blue toothpaste (someone else's) on the back of the bathroom sink faucet. When I got up in the morning, my bill was under the door. I called the front desk to remind them that I was staying another night. When I returned that evening, the toilet was running, so I knew that maintenance had been there. He left the flush handle stuck in the down position, so water had been running all day. Every time I took the elevator, there was a scraping sound as the car moved between the 3rd and 5th floors. Being the optimist, I will assume that this stay was an anomaly.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markham, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 22, 2014

I had a bumpy check in but the did all to make me happy in the end! I would return if and when I visit Phoenix again. I like staying in Hilton properties on a regular basis. This hotel was in a prime area, I could walk to food resturants and stores. I like the continential morning meal. The swiming pool was small, but it worked for the kids. overall a good hotel to stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sharaine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level 6 Contributor
328 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed January 19, 2014

This hotel has a very friendly management. However the rooms are poor. My bed was not made up properly although I left a tip daily. My room was next to a vending machine and ice machine with sound of the motor all night including falling ice cubes and soda cans.
This is not a business hotel at all. In the breakfast area I felt like the only business person and over dressed.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy5611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Front Office Manager at Hampton Inn Phoenix/Chandler, responded to this review, January 22, 2014
Dear Sandy5611,
Thank you for your review on Tripadvisor. These reviews are vital so our staff here at the Hampton can know where our improvments need to be. I am sorry to see that our rooms were not to your standard. We will do our best to meet your requests should you come to visit our Hampton Inn in Chandler AZ in the future. I will personally make sure that your room will not be next to a vending machine. i apologize that our housekeeping staff did not meet your standards either. Please know we have met with each and every one of them to retrain them on how a bed should be made and that it should be made everyday unless the guest asks for no service. Again thank you taking the time to fill out this review and we do hope you will give our hotel another chance on your next visit to Chandler AZ.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 14, 2014 via mobile

My boyfriend and I stayed there for one day. We checked in on a Saturday. I called and they offered early check in. The man working the front was very nice. Very easy check in. we got the room with a Jacuzzi hot tub which was exactly as described. The room was very clean and very neat. we took advantage of free continental breakfast the next morning which was decent. The man of the front offered us late checkout which we thought was fantastic. We will definitely stay again.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salena Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix/Chandler, responded to this review, January 22, 2014
Dear Salina Y,
Thank you for writting this review on Tripadvisor.com. I am elated to know that you and your boyfriend had a great experiance at our Hampton Inn. I will let our staff know that they did such a good job at making your stay a wonderful experiance. We can't wait to see you back on your next visit to Chandler AZ. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hacienda Heights, United States
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed January 14, 2014

Our stay could not have been better. Everything we wanted to do was close. The staff was first rate. Not one single problem with check in, check out or with our stay. Our family lived a couple of miles away. The outlet malls were close. Rawhide was close.We'll be back. Restaurants were in walking distance. We could not have asked for a better place to stay. We'll be back!!!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix/Chandler, responded to this review, January 22, 2014
Dear Susan K,
I am so glad to know that your stay at our Hampton Inn was such a success. I wil let my staff know what a great job they did. Thank you for taking the time to fill out this review. i know life can be busy but we really appreaciate the feedback if it is good or bad. This way we know what we are excelling in and what we need to improve on. Thank you again. I hope to see you on your next visit to Chandler AZ.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix/Chandler

Property: Hampton Inn Phoenix/Chandler
Address: 7333 W Detroit St, Chandler, AZ 85226-2411
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chandler
#8 Romantic Hotel in Chandler
#9 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix/Chandler 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Enjoy the ideal location of the Hampton Inn Phoenix/Chandler hotel located just 15 miles from downtown Phoenix, our inviting hotel offers convenient accommodations whether you’re here with family, for relaxation, or on business. Save and get a head start on your day with Hampton’s free hot breakfast with our signature waffles and delicious oatmeal. Don’t miss out if you’re rushing to a meeting simply grab a Hampton On the Run® Breakfast Bag, available Monday to Friday, as you head out the door. ... more   less 
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Also Known As:
Hampton Inn Phoenix Chandler Hotel Chandler
Hampton Inn Chandler
Chandler Hampton Inn

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