If you plan to stay at the Marriott Courtyard Hotel in Chandler, AZ (Phoenix), don't arrive late in the evening. I booked and prepaid for a two bed room only to be told that there were no such rooms "left" when I checked in at 10:30pm. I was told that it was the hotel's policy to intentionally overbook their rooms. The rooms are then given out on a first come, first served basis. I had to take what was left, and it was not a room with two beds. Let me tell you, that no matter what anyone says, rollaway beds are not comfortable. I do not plan to stay at this hotel ever again and intend to determine in advance if a hotel has a similar policy before I reserve a room.
- Official Description (provided by the hotel):
- The Courtyard by Marriott Phoenix Chandler Hotel is conveniently located off I-10 near Chandler Fashion Center Mall, Wild Horse Pass Motorsports Park and just 15 minutes from Phoenix Airport. As a guest of our Chandler hotel, you'll enjoy a state-of-the-art lobby with flexible spaces to work or relax in, free Wi-Fi throughout, a 24-hour business center and easy access to the latest news, weather & airport conditions via the GoBoard(R). Grab a bite at The Bistro - Eat. Drink. Connect.(R), which provides guests with a variety of breakfast offerings, including Starbucks(R) beverages in the morning and dinner service with cocktails. Take a break from your travels at our Chandler, Arizona hotel and relax beside our outdoor pool, soak in the whirlpool or get a brisk workout in at our 24-hour fitness center. Our Chandler, Arizona hotel near Chandler Fashion Center offers convenient amenities, stylishly-appointed accommodations, flexible event space & a convenient location nearby the area's best dining and attractions. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Phoenix / Chandler Hotel Chandler
- Courtyard Chandler
- Chandler Marriott
- Chandler Courtyard