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“Great location, what a bargain”

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SpringHill Suites Phoenix Chandler/Fashion Center
Ranked #23 of 33 Hotels in Chandler
Reviewed June 13, 2013

We stayed for two nights at this hotel when we came into Phoenix area for our daughter's orientation/registration at ASU - Tempe.... Go an unbelievable deal on Priceline, and we were given an early check-in and late check-out to boot, being that it is heat of summer here and the off-season.... Staff was phenomenal and the area is outstanding for shopping, dining, and entertainment choices.

Room Tip: 3rd floor room was nice and quiet.... And overlooked the pool area... NICE!
  • Stayed: June 2013, traveled with family
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Thank Naomi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded June 19, 2013

Thank you very much for the wonderful review about our property we are glad you enjoyed your stay. We look forward to seeing you next time your back in Chandler, AZ.

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Reviews (187)
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128 - 134 of 187 reviews

Reviewed June 6, 2013

Location of hotel was an unexpected bonus. Easy to get to the highways and very close to a bunch of very nice restaurants but also a huge mall across the street. The rooms were well maintained and always very clean. While we were staying at the hotel, they left a note in the evening informing us that there would be maintenance and cleaning of the air conditioner. When this actually happened to our room they were very polite and wanted to make sure there was no intrusion. Nice to see the hotel actually do this upkeep. Pool and Jacuzzi were very nice, but the only issue was sometimes the pool towels were not always stocked. There were times after dinner we would go to the pool and get the last two towels.

As for breakfast most days were very good, but there was a day or two that the eggs or bacon had run out and there was no one around to tell, including the desk...

Would be my preferred hotel if going back to that area....

Stayed: May 2013, traveled on business
Thank Gerry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded June 19, 2013

Thank you for taking the time to fill out a review, we are very happy you enjoyed your stay. We greatly appreciate the feedback and will make sure the breakfast items are stocked at all times as well as pool towels. Hope to see you again next time you are visiting Chandler, AZ.

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Reviewed April 30, 2013

This delightful hotel is located directly across street from major, upscale mall. The staff and service were impeccable. The General Manager was on site and extremely helpful and accommodating. The rooms were clean, premises well maintained, breakfast of eggs, bacon, waffles,oatmeal, fruit, juices and breads worth $15. alone. Pool area was nice, private. You will love this hotel, the staff, the location.

Room Tip: This delightful hotel is located directly across street from major, upscale mall. The staff and serv...
  • Stayed: April 2013, traveled on business
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1  Thank jjclifflola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded May 4, 2013

Thank you so much for your wonderful review. We are so happy you enjoyed your stay with us! We hope to see you the next time you are back in the Chandler area.

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Reviewed April 12, 2013

Our king suite was so clean, fresh and inviting, from the kitchen area to the comfortable bed, we were more than pleased with the accommodations. The only item better than our room was the super friendly staff upon our arrival at 4pm to the early morning crew - we always got a smile and helpful attitude. The suite included a fridge, sink, microwave and coffee maker. A nice office desk and chair - separated from the bed were also in the suite. We were also able to use the pool and patio, and fitness center - and the location could not be better, as it is close to shopping, restaurants and highway access. We will definitely return to this hotel when we return for business.

  • Stayed: April 2013, traveled on business
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Thank AZLuv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded April 15, 2013

Thank you so much for your wonderful review. I am so pleased to hear you enjoyed your stay and will be happy to share this with my staff. We look forward to seeing you next time you are back in the Chandler area.

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Reviewed March 28, 2013

I am very pleased with the accommodations for the money! We paid for a king and was pleasantly surprised with a king suite (I don't know if all of their rooms are suites or not). Lovely carpet, nice bar area with fridge, microwave and sink - glasses and bar towels were included. Lighting was nice and the bath towels were decent, not plush, but decent. If I had any gripe at all it would be that the mattress was ready to be retired. The linens were very good, but the mattress was 'spongy' and sunken a bit in the middle. All-in-all we would definitely stay here again. Good eating establishments just a walk away (Olive Garden, Red Robin, 5 Guys).... Hobby Lobby and other places to kill time if you need to.

  • Stayed: March 2013, traveled with family
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Thank Touchous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded April 5, 2013

Thank you for taking your time and giving our hotel a review. The location of our hotel to the restaurants and shops make it very convenient for our guests. I am so happy you enjoyed your stay and we hope to see you again next time you are in the Chandler area.

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Reviewed March 28, 2013

I do a lot of travel and use Marriot almost exclusively but, had never stayed at a Springhill suites.
Arrived and the lobby was nice, updated and pleasant. Room was similar however, get past the nice facade and you find that things are not as they seem. The beds were way too soft, bedding did not fit, couch was so soft it hurt to sit in, there is no closet just a pole and shelf outside the vanity. There is one tv at the far end of the room closest to the couch so it is very difficult to watch from both the beds and the couch. Bathroom was small, vanity was recessed so you could not share (even though there were two beds in the room). The breakfast was pretty much the standard hotel breakfast that you find a most chains and there was a nice selection (eggs, sausage, biscuits, oatmeal, fruit, yogurt and cereal)
All in all, I will avoid staying at this hotel chain unless I have not other choice.

I do have to say that the staff was EXCELLENT and very responsive to any requests.

  • Stayed: March 2013, traveled with family
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Thank FLGHOCKEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded April 5, 2013

Thank you for review. We are currently in the process of replacing the beds to make them more comfortable. I am glad to hear the service was excellent and we strive to make sure our guests get the best service.

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Reviewed March 22, 2013

The hotel is in a great location for shopping and eating, right across Chandler Blvd from the Chandler Fashion Center, but I found the rooms to be a bit boring and dated.

Overall I rate the hotel as average. I stay in hotels over 200 nights per year, so I am probably more picky than the average guest. Anyway, relative to the other Marriott Properties I have stayed at in the greater PHX area this is on the bottom of my list. Maybe it was the greenish colored couch and carpet, but the room just didn't feel warm to me. Also, I had asked for a quiet room, so they put me at the end of a hallway. However, there was also a laundry room at the same end of the hallway, so I got to listen to a family and their screaming kid doing laundry. Normally I would have asked to change rooms, but I was dead tired and didn't feel like moving. The next day I moved to the Springhill Suites Tempe.

  • Stayed: February 2013, traveled solo
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1  Thank xmikex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this reviewResponded April 5, 2013

Thank you for review. Our location is very convenient for our guests to get something to eat and shop. I do apologize that you were near the laundry and we hope next time you are back in Chandler you give us another try.

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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Chandler
Price Range: $82 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
Our spacious suites were designed with modern amenities to ensure your comfort. Enjoy free WiFi, separate spaces for sleeping and working, plus an in-room kitchenette with mini-fridge, microwave, and more. Start your day off right with our breakfast buffet, serving a selection of morning favorites. At our SpringHill Suites Chandler hotel, your comfort is our priority. We can’t wait for you to arrive. ... more   less 
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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